Doggie Solutions Reviews

Name: Doggie Solutions
Rating: 4.52

4.5 Rating 5,384 Reviews

89 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Doggie Solutions:

We offer a wide range of products including, Dog beds uk made, Dog Toys, Dog Crates, Puppy Pens and Puppy Cages, training collars and Much More.

Visit Website

Phone:

1273 612807

Email:

info@doggiesolutions.co.uk

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Doggie Solutions 5 star review on 20th October 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great quality tag, thank you”

Helpful Report

Posted 3 years ago

“Great service and the item ordered was shipped promptly.”

Helpful Report

Posted 3 years ago

“DO NOT ORDER ANYTHING FROM THIS COMPANY. Ordered a crate and other items over a week ago. Received email following morning to say ready for despatch. Order should have arrived following day but one week later nothing has arrived. No one is answering the phone or replying to emails. Clearly there is a problem behind the scenes but they have not advised customers and they are still receiving orders which they clearly cannot fulfill at this time.”

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Posted 3 years ago

“Very good service and product. Will definitely use this company again.”

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Posted 3 years ago

“I ordered and paid for a dog tag on 5th September. I received an email later that day to say the it was being despatched. By 13th September I had not received it, so when I emailed I received a reply saying that it must have been lost in the post and that they would send another immediately. By 29th September, still nothing had arrived, so I emailed again to be told that it would be sent that day. It is now 10th October and I still have received nothing. It is disgraceful that a business can take payment and not fulfil an order. I wish I had seen other bad reviews on Trustpilot before placing my order.”

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Posted 3 years ago

“Not quite sure why i have been asked to review yet - as i still haven't received my order, despite me emailing this week ? thanks”

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Posted 3 years ago

“Not received my order and no reply from customer service”

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Posted 3 years ago

“Ordered the dog bed and received a confirmation email to confirm order and to say that it was ready for dispatch and the money was taken from my account. After no further contact I sent an email asking if there was a delivery date. Reply saying that they were busy and not to contact them again until we heard from them. After still not hearing anything and my dog needing the bed I sent another message. Some days later I received a message saying that the money was being refunded to my account with no explanation why. Terrible customer service. PS. Sourced the same bed elsewhere with free next day delivery.”

Helpful Report

Posted 3 years ago

“Item arrived in no time at all and is very good quality, very happy with my purchase. Would definitely use again and recommend to friend and family”

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Posted 3 years ago

“Never turned up and been weeks to get sorted. They asked me to check address which correct and still not heard anything.”

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Posted 3 years ago

“Needed it for a holiday were were going on.Delivered quickly but they sent me someone elses order ,took them 6 days to answer my Emails .”

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Posted 3 years ago

“Item did not turn up, and all emails chasing up the product were ignored, very poor customer service, and what is most likely just a scam company. A cheap lesson learned for me I’m afraid.”

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Posted 3 years ago

“We are still waiting for the order, I have also contacted them to find out when the order will be dispatched but have had no response at all. Very poor service”

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Posted 3 years ago

“DO NOT USE THIS COMPANY They take your money and dont deliver the goods - be warned DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY”

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Posted 3 years ago

“I can’t really rate you yet, placed an order on 22/09/2021 and still waiting for it, I’m unsure of the status of my order”

Helpful Report

Posted 3 years ago

“I’ve been ask to write a review on goods I haven’t received yet, I have been waiting since it said order dispatched which was 22/09/21 I emailed company and had no reply, it’s been 5 days. Will never buy from them again.”

Helpful Report

Posted 3 years ago

“Not received and no response to emails. Avoid this company”

Helpful Report

Posted 3 years ago

“Tag never turned up contacted them and have no response would not ever use again”

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Posted 3 years ago

“Took about a month and several emails before the item arrived. So many excuse's will never trade with them again.”

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Posted 3 years ago

“Still waiting for my order over two weeks later!”

Helpful Report

Posted 3 years ago

Doggie Solutions is rated 4.5 based on 5,384 reviews