Doggie Solutions Reviews

Name: Doggie Solutions
Rating: 4.52

4.5 Rating 5,384 Reviews

89 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Doggie Solutions:

We offer a wide range of products including, Dog beds uk made, Dog Toys, Dog Crates, Puppy Pens and Puppy Cages, training collars and Much More.

Visit Website

Phone:

1273 612807

Email:

info@doggiesolutions.co.uk

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Doggie Solutions 5 star review on 20th October 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction. Prompt delivery.”

Helpful Report

Posted 6 months ago

“Cage cover good quality & fits well”

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Posted 6 months ago

“I received notification that the item was despatched, but two weeks later the item hadn’t arrived. The tracking number tracked to Royal Mail which was not recognised. I queried with Doggie Solutions where the item is, and they told me the item was despatched using Evri and they provided me with the link to Evri. Evri is notoriously bad, everybody knows this; I don’t know why retailers still use them! Doggie Solutions could have tracked it for me and told me the status. Evri’s website did not hold any tracking information either, it just said they were still awaiting the item. I queried this with Doggie Solutions too. Instead of reassuring me that they were investigating with Evri, they just simply offered me a refund and told me to place the order again. They could have despatched the item again but didn’t. Before I agreed to have the money refunded, they refunded it anyway. Fair enough, I have my refund, but the level of customer service is very poor. They don’t seem bothered that an item has gone missing, and they made no attempt to track it down. I won’t bother ordering from Doggie Solutions again.”

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Posted 6 months ago

“It's okay, doesn't fit my xl bully well it's not wide enough so squishes her face at the sides, it's quite thick so rubs under her eyes and has no padding so makes her sore, I'm finding it impossible to find a muzzle for an xl bully that can fit comfortably”

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Posted 6 months ago

“Purchased two XL dog beds. Went for XL as previously found with other suppliers that they came up smaller than expectations/advertised. But not in this case, XL would proably take a small donkey! My dogs love them and will spend many a happy hour laying out on them on the patio once the sun begins to shine. Great value for money, quick despatch, no issues. Very happy to recommend.”

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Posted 7 months ago

“Good quality, perfect fit for my dog and at a very reasonable price too”

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Posted 7 months ago

“My dog crate was sent promptly and was well packaged.”

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Posted 7 months ago

“Great value collars and leads bought for dogs at a rescue in Uganda!”

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Posted 7 months ago

“I purchased some Pet Remedy products in the sale, company was very clear the sale was due to remaining shelf life. Items arrived on time, I’m pleased with the service”

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Posted 7 months ago

“The bed itself is perfect toy fine - however the incorrect colour bed as sent to us - we ordered grey and we were sent green. We have messaged the company twice but have had NO response”

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Posted 7 months ago

“Ecstatic good quality Might buy another for car!!”

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Posted 7 months ago

“Still waiting for a refund 4 weeks after receiving item back, proof of delivery sent and emails being read but not returned!”

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Posted 7 months ago

“I recently purchased a raised dog bed from this company. The item I received was faulty and therefore not fit for purpose. I have emailed this company 3 times over the past week to return the item and get a refund but have not heard a single word back. Avoid!”

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Posted 7 months ago

“Doesn’t work, bottle breaks and it smells horrible”

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Posted 7 months ago

“Returned item and still waiting 2wks later for refund! Contact number doesnt work and they don't reply to messages/emails. Unless you know for definite that you will keep item purchased then I'd avoid!9”

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Posted 7 months ago

“So impressed with this heavy duty dog bed which has a sturdy removable cover (which has an easily cleaned/hoses off. Our dog seems to love it too!”

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Posted 7 months ago

“The supplement I ordered for my dog arrived in good time and I had email updates. Good service”

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Posted 7 months ago

“Very pleased to be able to get this food online and the service from Doggy Solutions is excellent”

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Posted 8 months ago

“Brilliant service. Excellent product. Bought to replace the first one I bought which has lasted 8 years. Over the moon.”

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Posted 8 months ago

“Dont answer e-mails. DONT SENT THE GOODS. BUT TAKE PAYMENT STRAIGHT AWAY. DONT USE THEM”

Helpful Report

Posted 8 months ago

Doggie Solutions is rated 4.5 based on 5,384 reviews