DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DKB Elegance 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Easy web site, very nice product, very prompt delivery, thanks”

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Posted 6 years ago

“Purchase went through with no problems happy with whole experience”

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Posted 6 years ago

“Excellent service, easy to order, great communications and arrived quickly and extremely well packaged. A pleasure to deal with and would definitely recommend”

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Posted 6 years ago

“On time and with a good price tag. This is good service.”

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Posted 6 years ago

“great communciations, very quick delivery & very well packaged - lovely mirror!”

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Posted 6 years ago

“Wide choice of taps (that you'd actually want to buy, some sites had endless repetition), fast delivery (two purchases made, both delivered within a few days), excellent communications.”

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Posted 6 years ago

“Easy to choose and order, the product arrived on time and in excellent order. I'm very pleased.”

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Posted 6 years ago

“Good price quick delivery thing postage/packaging bit high”

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Posted 6 years ago

“Fast good service thank you”

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Posted 6 years ago

“Not helpful at all, left me with a brand new extractor fan that is the wrong voltage and of no use to me. Due to my work commitments I was not able to respond within the 30 days grace and there was no flexibility from them. Advise going elsewhere”

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Posted 6 years ago

Thank you for your review John. However, we feel this is a little unfair given the circumstances. MF100T fan ordered 27/07/18, sent 30/07/18, delivered 31/07/18 We were later informed it wasn’t working. We paid for the return. Vectaire received it 8/08/18. Vectaire sent the replacement 21/08/18. 24/10/18, had an email from you saying the 2nd fan had been fitted & wasn’t working. The electrician then realised it was the wrong fan which should be a low voltage model which is the reason why both fans didn’t work. We added the low voltage MF100TLV to the website just for you to order You wanted to return the 2nd fan ‘as new’. Unfortunately we cannot accept returns of ‘used’ goods. You then said the 2nd fan hadn’t been fitted, despite previously telling us that it had been fitted & wasn’t working. We certainly don’t like unhappy customers, and we did try to remedy the situation, but this item has been unboxed and fitted – twice!

Posted 6 years ago

“Prompt service Quality items”

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Posted 6 years ago

“Very good pricing for the items I purchased. Goods sent out very quickly and arrived the next day. Will certainly come back again!”

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Posted 6 years ago

“I was really impressed with the fast and efficient service, order to delivery 4 working days ! Many thanks”

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Posted 6 years ago

“I ordered a bathroom extractor fan. It was a good price, was delivered in a few days and is now up and running perfectly. What more could you hope for?”

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Posted 6 years ago

“really great price and products.”

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Posted 6 years ago

“2seperate orders both arrived very quickly and in good packaging”

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Posted 6 years ago

“Brilliant customer service. Had an issue with damage in transit. It was resolved very quickly and easily with just a one quick phone call. Good quality product at a sensible price. I would happily deal with this company again.”

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Posted 6 years ago

“Great price and quick delivery”

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Posted 6 years ago

“Easy website to choose parts, quick delivery and easy to return one item.”

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Posted 6 years ago

“Lovely modern toilet roll holder. Excellent service”

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Posted 6 years ago

DKB Elegance is rated 4.9 based on 1,351 reviews