DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DKB Elegance 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Good price. Quick delivery.”

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Posted 5 years ago

“Good servic3”

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Posted 5 years ago

“Excellent service. Received a personal e-mail the day following the order and the items arrived in great condition a day later. Couldn’t be more impressed. Exactly as I wanted, considerably cheaper than on the high street and other online retailers. Will happily use again.”

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Posted 5 years ago

“Great prices, well packaged and fast delivery.”

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Posted 5 years ago

“Very pleased with my purchase, it was a new tap for my kitchen, much better quality than I expected, very quick delivery too”

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Posted 5 years ago

“Well packaged and fast delivery. Exactly what we wanted and at such a competitive price.Many thanks”

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Posted 5 years ago

“Great service, Fab product and as described”

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Posted 5 years ago

“Sink arrived promptly in perfect condition. Great price. Would use DKB again.”

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Posted 5 years ago

“When the order made on line didn't go through I was contacted via email and advised of this. Very prompt and efficient service. Thank you.”

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Posted 5 years ago

“Delivery was quick and prices much better than other stores. Thank you!”

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Posted 5 years ago

“Order arrived very quickly and with no issues. Tap was very well packaged.”

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Posted 5 years ago

“Called in at the local store. Service from member of staff was unhelpful. We asked if the tap was available from the shop as we live in Doncaster. Were asked for the product code which I didn't have but could describe the tap in detail. Was told to show the member of staff from my phone, unfortunately by battery ran out so was unable to access the internet. Not at any time did the member of staff offer to look up the product on the shop's computer but was told to go home and order online. Was told that delivery would be refunded if we arranged to collect in store so I suppose that was a positive but felt so annoyed that than that we were not helped in any way. Ordered the tap online which was very easy and had it delivered to home as we did not want to go back into the shop. Ironically we are looking to upgrade our bathroom in the next few months but would certainly not use Doncaster Kitchen and Bathrooms after our experience .”

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Posted 5 years ago

Dear Customer, So sorry that you had such a bad experience when visiting our shop. Unfortunately, there are so many similar looking taps from a range of manufacturers that we could not pin it down from your description, despite going through the brochures with you. It really is a shame that your phone stopped working because as it turns out, you ended up ordering one that we had shown in a brochure – this is how tricky it can be to find something without the product code. We do try our best in every way possible to help our customers and we will now be placing a tablet device in the shop with online access to the internet store. If you would consider us for your bathroom upgrade, I am sure that we can find everything that you are looking for with our free no obligation estimate service. Mick at DKB

Posted 5 years ago

“We have been looking for this extractor fan for ages and found it with DKB. Great service, quick delivery! We ordered a spare too!”

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Posted 5 years ago

“I ordered 2 items which arrived quickly. The Items were very competitively priced and the online ordering process was simple and trouble free. I would not hesitate to purchase from DKB again.”

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Posted 5 years ago

“as per order , quick post”

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Posted 5 years ago

“A smart tap which was easily installed with instructions.”

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Posted 5 years ago

“Just what I was after, arrived promptly and nice item.”

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Posted 5 years ago

“Product was a good price and arrived very quickly - thank you”

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Posted 5 years ago

“Tap arrived quickly, very well packaged. Very pleased with the tap, looks great and works well. Good quality product and good price compared to other websites. Would definately recommend.”

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Posted 5 years ago

“Answered my query quickly, website easy to use, order processed quickly and delivered as promised. Product is excellent - what more can I say?”

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Posted 5 years ago

DKB Elegance is rated 4.9 based on 1,351 reviews