DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,359 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DKB Elegance 5 star review on 14th January 2025

Anonymous // 01/01/2019

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“Always excellent service and quick delivery”

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Posted 1 year ago

“Very efficient service”

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Posted 1 year ago

“Superb service replacing faulty product.”

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Posted 1 year ago

“Product not installed yet but the price was good and delivery quick. Overall excellent service.”

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Posted 1 year ago

“Very good efficient service, would highly recommend”

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Posted 1 year ago

“Very prompt delivery and highly pleased with the quality of the bathroom set. Thank you Agnes Davidson”

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Posted 1 year ago

“Wonderful personal service and great prices. My go-to provider for all things plumbing, I no longer look elsewhere - DKB every time.”

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Posted 1 year ago

“Smaller than I thought but does the job. Delivery slow.”

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Posted 1 year ago

Hi. Thank you for your feedback. It looks like you missed the diagram on the website product page which shows the sizes, but we are pleased that you have nevertheless found this item to be suitable. The delivery according to our records was 6 working days, so well within our quoted timescales. Regards Mick DKB

Posted 1 year ago

“First class product and service with brilliant comms”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Bought a copper tap, that has failed within a fortnight after being installed.”

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Posted 1 year ago

Hi Phil As soon as we received your message with photo, we arranged for a replacement tap to be sent out. We thought you might be able to amend or remove this review in the circumstances. Regards Mick DKB

Posted 1 year ago

“Swift, prompt and effortless. Superb service and would definitely use again.”

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Posted 1 year ago

“Easy to order, great price, friendly and professional communication, kept me informed, great product and quick delivery. Would recommend.”

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Posted 1 year ago

“It was not shown how the tal fixes onto the sink. With my 40mm work top and double butler sink the screw thread fitting was too short. I had to order a new part at a cost of £20. Supply more details with your products! Arrived quickly..in a Budweiser beer box.”

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Posted 1 year ago

“Delighted that your staff member was so helpful and knowledgeable. I had previously ordered a pullout basket set from Amazon which, although stated on box was to fit a 300 mm wide cupboard, clearly did not. As our kitchen fitter had called especially to fit this set, we were very disappointed with the Amazon seller. However, what a delight to be reassured by your staff! After talking with her on the phone, we felt confident that your unit would fit - which it did, of course! Good quality product, excellent staff support and prompt delivery - even to N Ireland! Many thanks!”

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Posted 1 year ago

“Quick delivery nice item”

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Posted 1 year ago

“I have used DKB Elegance numerous times and they always deliver promptly. Their pricing is very competitive and the customer service is excellent. Would definitely recommend this company.”

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Posted 1 year ago

“Ordered then delivered on time. Perfect item. Just what we wanted!”

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Posted 1 year ago

“I am so impressed with the efficiency of this company with their confirmation of my order and texts letting me know when they were being sent! My goods arrived safely packed and much sooner than expected which was very much appreciated. Thank you DKB”

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Posted 1 year ago

“Good price and speedy delivery”

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Posted 1 year ago

DKB Elegance is rated 4.9 based on 1,359 reviews