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DKB Elegance Reviews

4.9 Rating 1,376 Reviews
98 %
of reviewers recommend DKB Elegance
4.9
Based on 1,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read DKB Elegance Reviews
DKB Elegance 5 star review on 14th January 2025
Anonymous
DKB Elegance 5 star review on 22nd February 2024
George Damps
DKB Elegance 5 star review on 28th November 2023
AlanFerguson
DKB Elegance 5 star review on 9th August 2023
LouisWesthoff
DKB Elegance 5 star review on 14th May 2022
Anonymous
DKB Elegance 5 star review on 15th April 2022
JohnDavies
DKB Elegance 5 star review on 20th January 2022
Anonymous
3
Anonymous
Anonymous  // 01/01/2019
Great service and great communication. Would recommend and use again.
Helpful Report
Posted 6 years ago
Service and value for money is excellent
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Posted 6 years ago
Good quality and well made. Worth the money spent. Would recommend
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Posted 6 years ago
Really happy with my tap it looks beautiful in my kitchen and is a fabulous finishing touch! Delivery was promt and the product in perfect condition
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Posted 6 years ago
Ordered a triton shower and Received in time well packged.
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Posted 6 years ago
The tap is beautiful and the service from DKB Elegance was super. Really quick delivery and great communication.
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Posted 6 years ago
Good selection of robe hooks, good price plus extra 5% off. Quick delivery with email beforehand to advise of delivery date
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Posted 6 years ago
Very helpful advice, prompt dispatch of tap.
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Posted 6 years ago
Great product. Fantastic service at an affordable price. I would recommend them to anyone.
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Posted 6 years ago
Excellent product. Excellent and efficient service and delivery.
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Posted 6 years ago
Good communication item as described
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Posted 6 years ago
Very competitive price and excellent quick delivery. Will certainly use company again if they retain there prices.
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Posted 6 years ago
Ordered a Soap dispenser to replace a similar one. Very freidly staff arrived within the 3 - 5 working days as promised by courier. However Courier just opened our front porch and left it without ringing the bell or knocking. although we were at home and have cctv covering the front. Have had similar experiences from the same courier in the past. Not a courier to recommend. Hence 3 stars
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Posted 6 years ago
Fast delivery Nice looking taps
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Posted 6 years ago
Quality goods at reasonable price. Fast service
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Posted 6 years ago
I was looked after by a lady in your office when I rang with an enquiry whilst ordering a product on your website. She was so helpful and professionally speedy it really really exceeded my expectations plus the product arrived the next morning. Many thanks for this exceptional service, amazing! Colin Shores.....
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Posted 6 years ago
Good correspondence and kept up to date
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Posted 6 years ago
The product was as described and delivery was swift.
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Posted 6 years ago
The Dudley toilet cistern delivered is a fantastic product but unfortunately after ordering and paying I received an email saying I needed to pay more money for delivery to North Scotland. Felt as if I was held to ransom. Invoice only included original paid postage. Other websites flash up this problem at checkout
Helpful Report
Posted 6 years ago
Thank you for your feedback Andrew. We are really sorry about this and have now added a message in our checkout page that clarifies the situation. We try to keep our online prices and shipping costs to an absolute minimum but in some cases our standard fee just does not cover our costs to a particular destination.
Posted 6 years ago
Very helpful and obliging.
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Posted 6 years ago
DKB Elegance is rated 4.9 based on 1,376 reviews