DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DKB Elegance 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

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“The tap is beautiful and the service from DKB Elegance was super. Really quick delivery and great communication.”

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Posted 6 years ago

“Good selection of robe hooks, good price plus extra 5% off. Quick delivery with email beforehand to advise of delivery date”

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Posted 6 years ago

“Very helpful advice, prompt dispatch of tap.”

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Posted 6 years ago

“Great product. Fantastic service at an affordable price. I would recommend them to anyone.”

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Posted 6 years ago

“Excellent product. Excellent and efficient service and delivery.”

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Posted 6 years ago

“Good communication item as described”

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Posted 6 years ago

“Very competitive price and excellent quick delivery. Will certainly use company again if they retain there prices.”

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Posted 6 years ago

“Ordered a Soap dispenser to replace a similar one. Very freidly staff arrived within the 3 - 5 working days as promised by courier. However Courier just opened our front porch and left it without ringing the bell or knocking. although we were at home and have cctv covering the front. Have had similar experiences from the same courier in the past. Not a courier to recommend. Hence 3 stars”

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Posted 6 years ago

“Fast delivery Nice looking taps”

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Posted 6 years ago

“Quality goods at reasonable price. Fast service”

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Posted 6 years ago

“I was looked after by a lady in your office when I rang with an enquiry whilst ordering a product on your website. She was so helpful and professionally speedy it really really exceeded my expectations plus the product arrived the next morning. Many thanks for this exceptional service, amazing! Colin Shores.....”

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Posted 6 years ago

“Good correspondence and kept up to date”

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Posted 6 years ago

“The product was as described and delivery was swift.”

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Posted 6 years ago

“The Dudley toilet cistern delivered is a fantastic product but unfortunately after ordering and paying I received an email saying I needed to pay more money for delivery to North Scotland. Felt as if I was held to ransom. Invoice only included original paid postage. Other websites flash up this problem at checkout”

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Posted 6 years ago

Thank you for your feedback Andrew. We are really sorry about this and have now added a message in our checkout page that clarifies the situation. We try to keep our online prices and shipping costs to an absolute minimum but in some cases our standard fee just does not cover our costs to a particular destination.

Posted 6 years ago

“Very helpful and obliging.”

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Posted 6 years ago

“Not too much to say, but web site easy to navigate and all items displayed and explained well. Price is competitive. Order proceed easy and goods delivered quickly and well packaged. No nonsense, no fuss. I wish all transactions were that easy.”

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Posted 6 years ago

“Fast and efficient will use again”

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Posted 6 years ago

“Great service, speedy delivery”

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Posted 6 years ago

“Great service, posted with trackable courier which was very helpful.”

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Posted 6 years ago

“Great service and prices. Easy Internet ordering and ver quick delivery. Would definitely use again. Karen, Bristol”

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Posted 6 years ago

DKB Elegance is rated 4.9 based on 1,351 reviews