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Djanddiscostuff.com Reviews

4.9 Rating 1,403 Reviews
99 %
of reviewers recommend Djanddiscostuff.com
Company Reviews Product Reviews
1,374
 Metrics Info
4.9
Based on 1,403 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Djanddiscostuff.com Reviews
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Phone:

01325 480507

Location:

65 Stockton Road Darlington County Durham DL1 2RZ
County Durham
DL1 2RZ

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Glynis
Verified Reviewer
“I called in a panic, needing a portable PA system urgently - something that was easy to use and reasonably priced (I'm a middle aged, female technophobe). Not only did they recommend a system, but when I arrived at the store to collect it, they installed all the batteries, showed me how to use it, and when the headset mic I'd ordered separately didnt work, they offered me a more expensive set with the option of a full refund if I returned it in perfect condition. The system is great, but the Customer service was outstanding. Very rare to get this level of support and service these days!”
Helpful Report
Posted 6 years ago
Mark Middleton
Verified Buyer
“As always great on price, delivery next day with a time slot, will definitely be making more purchases from Phase one in the future.”
Helpful Report
Posted 6 years ago
Steve Morley
Verified Buyer
“Usual friendly staff Very helpful”
Helpful Report
Posted 6 years ago
Ian Conway
Verified Buyer
“Great prices, excellent quick communication and fast delivery what’s not to like”
Helpful Report
Posted 6 years ago
Martyn Shouler
Verified Buyer
“Ordered a 6m Proel speaker lead but received a 10m lead, which is too long for my needs (onstage monitor). I'll just have to try and not get tangled up in it. Other than that, it's a good quality product”
Helpful Report
Posted 6 years ago
Steve Ayre
Verified Buyer
“Speedy transaction and delivery can't fault the great service”
Helpful Report
Posted 6 years ago
Russ Blake
Verified Buyer
“Superb product, quick delivery.”
Helpful Report
Posted 6 years ago
Christian Paul Murray
Verified Buyer
“All good🙌👏🙌😎”
Helpful Report
Posted 6 years ago
Chrisitan Butterfield
Verified Buyer
“Great supplies, fantastic and honest advice even after ordering, easy to use and set up.”
Helpful Report
Posted 6 years ago
James Staniforth
Verified Buyer
“Excellent price, delivery the next morning, great support with a small product related issue”
Helpful Report
Posted 6 years ago
RICHARD WEAVER
Verified Buyer
“Quality product, super fast delivery!”
Helpful Report
Posted 6 years ago
Allan Bisby
Verified Buyer
“My client change their loudspeaker specifications and I needed some replacements within 24 hours. Djanddiscostuff had the product I needed and at the right price. Our client was very pleased with the product too.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great product and excellent delivery - in effect by return. Thank you.”
Helpful Report
Posted 6 years ago
Robin Tungate
Verified Buyer
“Bought a powered FBT sub and got a great deal. Ordered at 3.00pm but still delivered the following day. I’ve used PhaseOne for about 10 years and they provide a first rate service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Brilliant service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have ordered 2 packages of items from Phase one recently, and both were despatched and delivered within 48hrs. Will use again for audio needs.”
Helpful Report
Posted 6 years ago
Tim Clemes
Verified Buyer
“good service and a good price. But from where can I get a spare bulb?”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The cdj stand item arrived severely damaged, I called to get a replacement sent asap and arrange a courier to collect Monday and was told they were too busy and call back some other time. I purchased elsewhere after that and told them to send a courier label or arrange a day to collect the item as its waiting to be returned and as yet its still sat here awaiting return with no courier booking forthcoming. It will be escalated to a claim this weekend”
Helpful Report
Posted 6 years ago
We are very sorry the item arrived damaged from time to time parcels can arrive damaged when using a courier. When you called on Saturday, it was very busy in our store and like we have explained in few emails that you have not replied to, our 14 year saturday boy did answer the phone, he is just new and he did not have the knowledge to be able to advise you , so he asked for your number to call you back on, so a more experienced member of staff could call back and help. We have explained this in several emails and we have also tried to call you to resolve the matter . Again we have tried at every point to help and we have arranged for the item to be collected and replaced or refunded , no quibble , it needs to be sorted and to resolve something quickly and efficiently , communication is key and we have tried. Once again i am sorry the item has been delivered damaged , but at no point have we said we would not help, in fact the opposite, we really just want to collect item and refund . Customer service is 100% the number 1 priority to us and our customers . I am sorry you feel we have let you down. Best regards Mike @ Phase One
Posted 6 years ago
Simon Prince
Verified Buyer
“The shop owner was very helpful with advice before I bought the mixer, there was no sales pressure just made to feel welcome. So a week later I bought the mixer, great comms through out delivery, will definitely use these again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Amazing service. Always there to help and always looks after his customers”
Helpful Report
Posted 6 years ago
Djanddiscostuff.com is rated 4.9 based on 1,403 reviews
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