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Djanddiscostuff.com Reviews

4.9 Rating 1,402 Reviews
99 %
of reviewers recommend Djanddiscostuff.com
Company Reviews Product Reviews
1,374
 Metrics Info
4.9
Based on 1,402 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Djanddiscostuff.com Reviews
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Phone:

01325 480507

Location:

65 Stockton Road Darlington County Durham DL1 2RZ
County Durham
DL1 2RZ

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Lee Walker
Verified Buyer
“Fast service & great item from phase one , will be using them again in the future...many thanks to them..”
Helpful Report
Posted 2 years ago
Karen Mellott
Verified Buyer
“Great service good prices fast delivery will use again 😉”
Helpful Report
Posted 2 years ago
Paul Tuffs
Verified Buyer
“Very knowledgable helped me ever step of the way, very polite and reasonable priced, will definitely be going back. Thank you”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great company to deal with that doesn’t sell you something you don’t need. Very knowledgeable and always happy to help.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Searchbar on website works. Exact description of product. Packaged well and delivered in the expected timeframes. Faultless.”
Helpful Report
Posted 2 years ago
Darlodouth76
Unverified Reviewer
“I have bought from this company for the last 20 years and yesterday I experienced what I can only describe as phenomenal customer care. If you are looking to purchase any dj equipment and want 100% satisfaction this is the company that get my ÂŁ should a problem arise then it will be dealt with at lightning speed. Best around by far 5 stars”
Helpful Report
Posted 2 years ago
Dave Neill
Verified Buyer
“I never had a clue what what’s needed but guided me through the process and we’re very helpful and knowledgeable”
Helpful Report
Posted 2 years ago
ALAN HARTSHORN
Verified Buyer
“I received excellent service from this company. The Lights are fantastic for the money I Will definitley buy from them again Alan (Mobile DJ Warwickshire)”
Helpful Report
Posted 2 years ago
Craig Lewis
Verified Buyer
“Ordered a set of touring gravity lighting stands, upon arrival, the base plates were quite badly damaged, not just with scratches quite bad scuffs that were obviously touched up with some kind of paint/marker pen. After phoning up and explaining the situation I was told as they were touring stands, it should be acceptable to receive them in this condition as they are designed to have heavy use and having defects on the delivery was pretty standard. My opinion personally is, if you order something brand-new it should be in brand-new condition. Apart from this, the attitude of the guy on the phone and just seemed quite negative and he had a “why are you moaning” attitude? On requesting a replacement I was told this couldn’t happen. The only option was a small amount of refund that didn’t really resolve my problem, Would I purchase from here again? probably not!!”
Helpful Report
Posted 2 years ago
Hi Craig, i am sorry to read this review. And we did offer ÂŁ39 discount per stand on a ÂŁ189 each stand. Which you did accept and we have done. We also offered to collect the stands and refund them. The reason we felt swapping for new ones we not a good idea, was we could not guarantee they would arrive with 100% no marks. Lighting stands are not manufactured to a floorless paint job, sadly. So we were concerned that we could send more and they may have marks. Hence we offered you a discount or refund. We never said the item was not marked as it clearly is and we thought we had dealt with the matter very quickly. As for the person you spoke to on phone, I am sorry you did not like my service. I am the MD of this company and look after every single sale and customer service issue. Was I disappointed? yes I was disappointed the item was not to your expectation. This may come over on the phone for which I am sorry. But I believe I dealt with the matter quickly and resolved the issue. If you had not accepted the 20% discount I would of had to collect and refund which I did offer. I am sorry you feel we have let you down. Best regards Mike
Posted 2 years ago
William Garriock
Verified Buyer
“Great quality product and value for money. Great communication with the online dispatch...highly recommended and I will use again.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Ordered lights on Wednesday in the evening and they were delivered by Friday afternoon! When I had to contact the company with a query they were quick and professional in response. Already used them again!”
Helpful Report
Posted 2 years ago
Jonathan Clarke
Verified Buyer
“If Carlsberg did DJ and disco stuff!!!! Best and most helpful DJ shop in the country, only place I go to.”
Djanddiscostuff.com 5 star review on 20th January 2023
Helpful Report
Posted 2 years ago
Christopher Madden
Verified Buyer
“Good service fast delivery”
Helpful Report
Posted 2 years ago
Richard Weller
Verified Buyer
“Great service from Djandstuff, not so good from DPD. Box heavily damaged, metal work slightly bent.”
Helpful Report
Posted 2 years ago
Ashley Duncan
Verified Buyer
“I travelled down to Phase One in Sunderland for an emergency purchase of a snow machine. I phoned Mike and said I was coming. When I arrived it was ready for me and worked perfectly. I ended up buying a few other bits and pieces. Mike was very friendly and helpful and it was nice to finally meet him!”
Helpful Report
Posted 2 years ago
DENICE CARTWRIGHT
Verified Buyer
“Ordered as Christmas gift for my Son, so not been seen or used yet. Arrived quickly in well protected packaging”
Helpful Report
Posted 2 years ago
Chris Ather
Verified Buyer
“The company owner Mike, is superb and has exceptional Knowledge in all he stocks! I've had a great customer service experience on many occasions whilst shopping here. Very well priced high end equipment and accessories for all your Dj'n needs”
Djanddiscostuff.com 5 star review on 19th December 2022
Helpful Report
Posted 2 years ago
Stephen Blair
Verified Buyer
“Great service Mick very helpful great customer service and would recommend this shop for all your DJ products keep up the good work”
Helpful Report
Posted 2 years ago
David Fox
Verified Buyer
“Quality cables. Excellent service Once again Phase one simply the best”
Helpful Report
Posted 2 years ago
Daniel Wilkinson
Verified Buyer
“Mike is absolutely fantastic and knows his stuff, and of course what I bought was everything I needed and more.”
Helpful Report
Posted 2 years ago
Djanddiscostuff.com is rated 4.9 based on 1,402 reviews
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