DIY Doctor Ltd Reviews

Name: DIY Doctor Ltd
Address: Block 1 - Suite 2 Lakeside Park, Mells
Rating: 4.68

4.7 Rating 357 Reviews

94 %

of reviewers recommend DIY Doctor Ltd

Company Reviews

Metrics

Info

4.7

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About DIY Doctor Ltd:

DIY Doctor has been providing advice and information for free since 1998. Selling specially selected tools of trade quality at DIY prices, DIY Doctor aims to be the conduit between the Trade and the home owner. Our aim it to help you get your home improvement project completed with the right tools, first time.

Visit Website

Phone:

0845 634 2179

Email:

charles@diydoctor.ltd.uk

Location:

Block 1 - Suite 2 Lakeside Park
Mells
BA11 3RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt services and pleased with items bought”

Helpful Report

Posted 9 years ago

“I bought 2 tins of Cuprinol Decking stain. The overall price including delivery was only just above the cost of just one tin in any of the well known DIY stores. The tins arrived quickly (3 days), were well packaged and undamaged on arrival. DIY Doctor sent a number of emails to keep me informed of the process. I received a message to inform me of a one hour delivery slot and the tins did arrive within that slot. Overall I could not fault the process so I am very pleased.”

Helpful Report

Posted 9 years ago

“Quick delivery and communication throughout, keeping me up to date on the progress of my order. I've so far used the Polycell mould treatment and the Ronseal anti-mould paint. Both have very little odour and dried upquickly after painting. Overall, I'm a happy customer. I'll be back!”

Helpful Report

Posted 9 years ago

“Delivery quicker than expected and products as ordered. Only thing that prevented 5 stars was courier notification. Received email to say delivery inside next hour. Unfortunately, I was out during that window. A slightly earlier email would have avoided a delivery failure. Re-delivery options were good, however and I was able to select next day with no problem.”

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Posted 9 years ago

“delivered on time and goods exactly as expected”

Helpful Report

Posted 9 years ago

“Product arrived in good time. Emails sent to advise on progress of the order. Excellent service and good price. Will use again.”

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Posted 9 years ago

“A boon when pointing those difficult places where mortar just falls off your pointing trowel, or goes everywhere but where you want it to.”

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Posted 9 years ago

“Excellent service and goods delivered on time. Will use again. Thanks guys .”

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Posted 9 years ago

“Extremely helpful over the telephone,patiently talking me through the purchase options.Very quick delivery,item exactly as described. Definitely I will use DIY Doctor again! Robin Boyes”

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Posted 9 years ago

“What it states it does, also from ordering to delivery is very quick, which is vey good.”

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Posted 9 years ago

“It seems easy when watching the video but when you come to do it yourself its a lot harder. I have to say this firm are really helpful even though what you said about putting cling film on the wall overnight to soften it didnt work, so in the end we have arranged for a plaster to plaster over all the walls. A big thank you though for your help. Maureen”

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Posted 9 years ago

“very pleased with the service from diy doctor.on the ball from order to delivery”

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Posted 9 years ago

“Very quick delivery & very good cleaning product .”

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Posted 9 years ago

“I was impressed with the service, and the fast delivery. full marks to everyone concerned.”

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Posted 9 years ago

“Good advice re product and method. Product arrived when promised- am keen to start!”

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Posted 9 years ago

“Excellent service. Goods delivered promptly without delivery charge. Product does what it says. Will be using again when I do kitchen ceiling.”

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Posted 9 years ago

“Quick reliable and would go back and order from DIY Doctor again.”

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Posted 9 years ago

“One of the tins was very badly dented”

Helpful Report

Posted 9 years ago

We're very sorry to hear this. We will discuss this with our courier to ensure that this doesn't happen again. We have spoken to your daughter-in-law who said that she is happy to use this tin, rather than for us to replace it.

Posted 9 years ago

“Very pleased.”

Helpful Report

Posted 9 years ago

“Used last weekend, excellent product - did a lovely job on my skirting”

Helpful Report

Posted 9 years ago

DIY Doctor Ltd is rated 4.7 based on 357 reviews