DIY Doctor Ltd Reviews

Name: DIY Doctor Ltd
Address: Block 1 - Suite 2 Lakeside Park, Mells
Rating: 4.68

4.7 Rating 357 Reviews

94 %

of reviewers recommend DIY Doctor Ltd

Company Reviews

Metrics

Info

4.7

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About DIY Doctor Ltd:

DIY Doctor has been providing advice and information for free since 1998. Selling specially selected tools of trade quality at DIY prices, DIY Doctor aims to be the conduit between the Trade and the home owner. Our aim it to help you get your home improvement project completed with the right tools, first time.

Visit Website

Phone:

0845 634 2179

Email:

charles@diydoctor.ltd.uk

Location:

Block 1 - Suite 2 Lakeside Park
Mells
BA11 3RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even with postage, the total price was 17% cheaper than B&Q. Prompt delivery to my door.”

Helpful Report

Posted 9 years ago

“Ordered some construction glue online to fix a window frame to its lintel. The item was good value, shipped very promptly, well packaged and delivered by courier. And it did its job perfectly. Great vendor and an excellent product. Will happily purchase from DIY Doctor again.”

Helpful Report

Posted 9 years ago

“Easy to navigate website. Ordering procedure secure and straightforward. Received emails which ensured that I always knew the progress of my order and it arrived within 48 hours of purchase. Excellent!”

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Posted 9 years ago

“Your site is very easy to navigate and I soon found what I wanted. The fact that I put the wrong contact number and omitted to give the postcode did slow up delivery somewhat and I apologise for that! I recieved the parcel today,well packed and secure, I have already started using the products and they are excellent. Thank you.”

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Posted 9 years ago

“Great service, and very pleased with the item I purchased.”

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Posted 9 years ago

“Thank you for pompt delivery. i haven't used the product yet so I can''t offer an opinion”

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Posted 9 years ago

“Easy to use and informative. Will use this site again. Delivery excellent. Kept informed at every stage.”

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Posted 9 years ago

“Quality product delivered very quickly”

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Posted 9 years ago

“Great product and great delivery, user friendly online purchase procedure”

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Posted 9 years ago

“My order of Everbuild Roll & Stroll Premium Carpet Protector arrived within 2 days of ordering. The product itself is brilliant! I have a whole house to decorate in a very short space of time, so having this product has been an enormous boon. I've even used it on the wooden bannister to protect it when decorating the hall ceiling and walls. The way the product is rolled (sticky side out) made using it easy as it stuck as i rolled it out. I would definitely recommend this product.”

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Posted 9 years ago

“i was pleased with the service from DIY DOCTOR. my order arrived on time and was very well packed.”

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Posted 9 years ago

“Found the website by chance, item ordered was described accurately and delivered promptly. Will use again.”

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Posted 9 years ago

“Overall a normal purchase. But just like many items that I have recently purchased some items missing. Specifically short of screws. This seems to be the norm when buying from the internet at the moment. This is where the internet sales are letting themselves down. They should be in close touch with manufacturers and insist on attention to the finer points. I have recently purchased a storage shed. Same thing Screws were missing. It's attention to detail that sales sites need to pay more attention to. 'Would definitely not recommend to a friend'. Overall rating 4 out of ten.”

Helpful Report

Posted 9 years ago

I am really sorry about this. The kit that you bought was packed by the manufacturer, so I will pass your feedback on to them to ask that they make extra checks to ensure that the kit is complete. We will send you another set of screws immediately so that you can complete your workbench; I appreciate exactly how frustrating that this must be for you.

Posted 9 years ago

“Good and effective information given prior to purchase. Purchase process straightforward even to an oldie like me !”

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Posted 9 years ago

“You have a really helpful guy to help me through ordering on line. X Tex w as what you said it was and made the job easier. Delivery on time,I will come back.”

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Posted 9 years ago

“Does what it says on the tin,excellent customer care and quick delivery=one satisfied customer.”

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Posted 9 years ago

“You have a really helpful guy to help me through ordering on line. X Tex w as what you said it was and made the job easier. Delivery on time,I will come back.”

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Posted 9 years ago

“Excellent service! Been a while since I used the 'Brummer' wood filler, a delight to go back to where I started out in Joinery!”

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Posted 9 years ago

“This is as far as I can tell the best large professional digging spade on the UK market for a fit 6ft man. I've got major landscaping going on and this is helping my workflow massively. Charles was truly fantastic with his price and phone support.”

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Posted 9 years ago

“I ordered a tub of X-Tex to soften the awful Artex that I has actually painted on the kitchen wall 30 years ago (what was I thinking?). It arrived on the allotted time and I set about covering the walls with this liquid, it was best left over night as per instructions and when I started to scrape off the Artex the next day I found it was extremely hard work, after a few sweaty experiments I discovered that you have to steam the area (with a wallpaper steamer), leave for approx. 20-30 mins and then start scraping, it's a lot easier (I wish they would have put that in the instructions). The thing to remember is that it is no easy work to get rid of the Artex covering, be prepared for a hard slog.....”

Helpful Report

Posted 9 years ago

This is one of the toughest stripping jobs there is; as the stripper lifts the top payer of paint from the Artex this lifts the stripper stopping it working. We work really closely with the manufacturers of X-Tex and they have been doing this for many years, so I will get them to help you with some ideas how to make these tougher job more effective.

Posted 9 years ago

DIY Doctor Ltd is rated 4.7 based on 357 reviews