DIY Doctor Ltd Reviews

Name: DIY Doctor Ltd
Address: Block 1 - Suite 2 Lakeside Park, Mells
Rating: 4.68

4.7 Rating 357 Reviews

94 %

of reviewers recommend DIY Doctor Ltd

Company Reviews

Metrics

Info

4.7

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About DIY Doctor Ltd:

DIY Doctor has been providing advice and information for free since 1998. Selling specially selected tools of trade quality at DIY prices, DIY Doctor aims to be the conduit between the Trade and the home owner. Our aim it to help you get your home improvement project completed with the right tools, first time.

Visit Website

Phone:

0845 634 2179

Email:

charles@diydoctor.ltd.uk

Location:

Block 1 - Suite 2 Lakeside Park
Mells
BA11 3RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order. quick delivery. Christmas gift so hope he likes it!!”

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Posted 9 years ago

“I was amazed at the speed in which our order arrived just hope hubby can be as quick using it”

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Posted 9 years ago

“slow postage”

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Posted 9 years ago

“no problems all good”

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Posted 9 years ago

“Very good price for an item that has multiple uses”

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Posted 9 years ago

“Very good quality - should last a long time. Certainly eye-catching!”

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Posted 9 years ago

“Found your website by accident while looking for helpful screw size comparison chart. A wide range of useful equipment at competitive prices and my order was delivered promptly.”

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Posted 9 years ago

“Quick delivery . Decent price.”

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Posted 9 years ago

“Was looking for a product to remove old Artex safely and found X-Tex through DIY Doctor. They provided an informative video on how to use the product along with the dangers of Artex and asbestos fibres. I also was able to purchase it through them. Delivery was very prompt, infact I received it before they sent an email telling me it was on the way. They sent me a further email giving my more advice on the use of the product, so I cannot praise them enough. Thank you DIY Doctor.”

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Posted 9 years ago

“Great to be able to see how to use the tools before choosing what to buy. Fast, good quality tool.”

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Posted 9 years ago

“I had just what I wanted delivered to my door - what could be easier? Thank you.”

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Posted 9 years ago

“Goods arrived early and in good condition.”

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Posted 9 years ago

“initial service good but short of screws, these were sent to me but cost me £1.5 to collect from the 'post office' sorting office.”

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Posted 9 years ago

I am very sorry and apologies for for the inconvenience that we have caused you. As soon as you told us that you were short of screws we posted them to you 1st class. I appreciate that is is very frustrating that they were deemed over weight by the Royal Mail. As I mentioned when you phoned earlier today, we have sent you a refund to reimburse you so that you are not left out of pocket. Incidentally, we took up the lack of screw with the manufacturers of the Simply Build IT kit; they are going to change the instructions to state that there are 18 screws, as they actually are, rather than 20 in the kit as they believe that 18 screws are sufficient to build the kit. I appreciate the this is no consolation for you, but I hope this will ensure that no one else is ends up in your situation. Thanks you for your patience, and once again, apologies for the frustration that we have caused.

Posted 9 years ago

“Product appears to work as described & arrived in good time.”

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Posted 9 years ago

“Very quick delivery and although have only tested on small area, it seems to do exactly what is described. Very satisfied”

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Posted 9 years ago

“Excellent service and quick delivery, will definitely use again.”

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Posted 9 years ago

“Item arrived very promptly, and well packaged. I would definitely recommend.”

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Posted 9 years ago

“Absolutely brilliant service, quick delivery with follow up emails incase you had issues using the product purchased. Fantastic”

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Posted 9 years ago

“Just moved into a Victorian Terraced house, previous owner had gone artex crazy! Your product is amazing , left it on for 3 days & the artex peeled off in strips like a sheet of rubber matting & left the plaster really clean! Need to assess how much I'll need to clear the whole house - thanks so much it's going to save us a lot of money in re-plastering costs.”

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Posted 9 years ago

“Good equipment, good value, good delivery.Nothing more required or left to say.”

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Posted 9 years ago

DIY Doctor Ltd is rated 4.7 based on 357 reviews