“Con how can you not tell people you have to pay more then not give money back when people don’t want to pay anymore. I am not
Impressed with this service I would like my money back but you still say I can’t”
Hi Mrs Moth,
Thank you for reaching out. I understand your frustration regarding the payment process. To clarify, your payment of £23.99 was for the Standard Unlock service, and I see that your iPhone 11 from EE UK has been successfully unlocked - your order status is "Unlock Complete".
All costs are outlined on the checkout page prior to making a purchase to ensure transparency. We clearly state that the eligibility check and unlocking costs are incurred immediately upon placing your order and hence are non-refundable once the service has been rendered.
I hope this explanation helps, and we appreciate your understanding. Please let me know if there's anything else I can assist you with.
Best regards,
Charlotte
“Not what I was expecting. $28.95 just to scan the phone not to unlock it. False advertising is the way I’ve taken this. My phone is still locked and I’m out of $28.95 and I refuse to pay the other $50 and then another $100 to usb unlock if the SIM UNLOCK doesn’t work. Then I’d be out of almost $200 and it’s still not GUARANTEED!! Wasted my time and money, please read the fine print and reviews before sending any money.”
Hi Rochelle,
I understand your frustration. Let me clarify the process to help resolve any confusion. You have currently paid $28.99 for your Standard Unlock service, and as per our terms, all costs related to unlocking are clearly outlined on the checkout page before purchase.
It's important to note that your order status is "Unlock Complete" for your iPhone 14 Pro Max with Verizon USA. This means your phone should be unlocked now.
If you're having trouble, make sure to follow the instructions provided in the completion email, which typically involves connecting your phone to WiFi, turning it off, and then back on.
If the phone is still not working with a different carrier, please reach out to our support team, as there may be another issue we need to address.
We value your feedback and always aim to improve our service. I hope this clarifies things for you and helps enhance your experience with us.
Best,
Charlotte
Hi Luchaunte,
Thank you for your patience and your review! I'm thrilled to inform you that your iPhone 15 Pro Max is now unlocked and the status of your order is "Unlock Complete." 🎉
I see you've already made two payments: one for the Eligibility Check ($28.99) and another for the Standard Unlock ($50.00). All costs, including these two payments, were outlined on the checkout page prior to your purchase, ensuring transparency.
Now that your phone is unlocked, you can enjoy the freedom to use it with any compatible network. If you have any issues or need further assistance, please don't hesitate to reach out!
Best regards,
Charlotte
“Wonderful service unlocked phone sim in less than a day, prompt and courteous customer service email prompts, informing me of details such as; sim carrier status, outstanding leans and black listings on my phone. Will definitely use again”
Hi Richard,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and that your iPhone 14 Pro Max was unlocked successfully and promptly. Providing detailed updates and courteous service is our top priority, and it's great to know you found it helpful.
We look forward to assisting you again in the future. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Best regards,
Charlotte
“The process was super fast and easy. It took about 2 minties to my phone to be unlock and fully functional. I found this website because it was the first one that came up and I was a bit skeptical, but it's definitely worth it 10/10 recommend most definitely will use again.”
Hi Juan Caicedo,
Thank you so much for your wonderful feedback! 🌟 I'm thrilled to hear that you had a fast and easy experience unlocking your iPhone 12 Mini with us. We're always striving to provide a seamless service, and it's great to hear that we met your expectations.
If you ever need our services again or have any questions, feel free to reach out. We're here to help!
Best regards,
Charlotte
“The process was extremely quick and efficient, from start to finish it only took me 10mins and the instructions were easy to follow. Strongly recommend.”
Hi Peter,
Thank you for sharing your positive experience with us! I'm thrilled to hear that you found the process quick, efficient, and easy to follow. Your recommendation means a lot to us.
If there's anything else you need or any questions you have in the future, please don't hesitate to get in touch!
Best regards,
Charlotte
Hello Yamelis Rodriguez,
Thank you so much for your positive feedback! We're thrilled to hear that your iPhone 14 Pro Max unlock was completed so quickly and efficiently. If you have any more devices to unlock in the future or need any assistance, don't hesitate to reach out to us at DirectUnlocks.com. Enjoy your unlocked phone!
Best wishes,
Charlotte
Olá Gislaine Santos, Obrigado pela sua avaliação e por escolher o DirectUnlocks para desbloquear seu iPhone 7 da rede TIM Brasil! Tenho o prazer de informar que o status do seu pedido é "Desbloqueio concluído". 😊 Isso significa que seu telefone agora deve estar desbloqueado. Para concluir o processo de desbloqueio, tudo o que você precisa fazer é: 1. **Conectar seu iPhone ao WiFi.** 2. **Desligar e ligar novamente o telefone.** Essas etapas devem finalizar o desbloqueio. Entendemos que o processo pode parecer um pouco complexo com verificações de elegibilidade e pagamentos diferentes, mas todas as taxas são claramente descritas durante o processo de finalização da compra. Você pagou com sucesso US$ 28,99 pela verificação de elegibilidade e US$ 36,00 pelo desbloqueio padrão e não há necessidade de mais pagamentos. Se você encontrar algum problema ou tiver dúvidas adicionais, sinta-se à vontade para entrar em contato. Estamos aqui para garantir que você tenha uma experiência positiva! Atenciosamente, Carlota
Hi Luis,
Thank you for your feedback. I understand that having to deal with multiple payments can be a bit frustrating. For clarity, you've already paid $28.99 for your Standard Unlock. If certain criteria are not met, which was disclosed on the checkout page, additional charges for a Premium Service may apply.
Given that your order status is "Unlock Complete," you should be all set with your iPhone 12 Pro Max now being unlocked from T-Mobile USA. If you encounter any issues or need further assistance with your unlocked device, please feel free to reach out.
We're here to help ensure you have a positive experience with our service.
Best regards,
Charlotte
Hola Frank Arteaga, ¡Muchas gracias por tus amables palabras! Estamos encantados de saber que tuvo una experiencia positiva con nuestro servicio y que su iPhone 14 Pro Max ahora se desbloqueó exitosamente. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Carlota
Hi Lyle Wheeler,
Thank you so much for your positive feedback! I'm glad to hear that your iPhone 13 is successfully unlocked and working perfectly. We strive to make the process as smooth and efficient as possible for our customers. We look forward to assisting you with unlocking another phone soon!
Best regards,
Charlotte
Hi Taynesha,
Thank you for your review. I'm glad to inform you that your iPhone 15 unlock process is now complete! 🎉
I noticed that you had some concerns about being required to make multiple payments. To clarify, the payments you've made covered the Eligibility Check ($28.99) and the Standard Unlock ($50). These costs are outlined on the checkout page before making a purchase.
Since your unlock is now complete, you should be able to use your iPhone 15 with any carrier. If you have any issues or need further assistance with setting up your unlocked phone, please let us know!
We appreciate your understanding and patience through this process. Enjoy your newly unlocked iPhone!
Best regards,
Charlotte
Hi Vilma,
Thank you for sharing your feedback. I understand your concern regarding the cost of the unlock. The $28.99 you paid was for the Standard Unlock service, which is necessary for unlocking your iPhone 15 Pro from AT&T USA through our platform, directunlocks.com.
The charges for our services are outlined clearly on the checkout page, ensuring that there are no hidden fees. We aim to provide a quick and convenient unlocking service, and we're glad to inform you that your order status is "Unlock Complete," so your phone should now be successfully unlocked.
If you have any other questions or need further assistance, feel free to reach out.
Best regards,
Charlotte
“It Works, Fast Too! Dependable. Noticed my phone was locked by the carrier. Someone directed me with confidence and said that it "worked for them". I tried it, with just my imei and was working in just a couple moments.”
Hi Monkarion,
Thanks for sharing your positive experience with us! We're delighted to hear that the unlocking process for your iPhone 14 Pro Max from Verizon USA was smooth and quick. Your satisfaction is our top priority, and it's great to know that our service lived up to your expectations.
If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Hola Elaine, muchas gracias por tus amables palabras. ¡Me alegra saber que tuvo una experiencia positiva con nuestro servicio! Si necesita más ayuda o tiene alguna pregunta, no dude en comunicarse. ¡Siempre estamos aquí para ayudar! Saludos cordiales, Carlota
Hola Noel, ¡muchas gracias por tus comentarios positivos! Me alegra saber que nuestro servicio le resultó útil y confiable para desbloquear su Motorola Moto G31. Su satisfacción es nuestra prioridad y es fantástico saber que podemos ayudarle de forma eficaz. Si tiene más preguntas o necesita ayuda adicional, no dude en comunicarse. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Carlota
Hi Jasmine,
Thank you for your feedback! I'm pleased to inform you that your iPhone 14 Pro Max has been successfully unlocked from the Verizon USA network. If you experience any issues or need further assistance, feel free to reach out.
If you haven't completed any further steps, please make sure to follow the email instructions: connect your iPhone to WiFi, turn it off, and then turn it back on. This should complete the unlocking process.
Thanks again for using DirectUnlocks!
Best regards,
Charlotte 🌟
Hi Arzallar,
I'm delighted to hear that your iPhone 14 Pro Max is now unlocked! I understand that the additional fee can be a bit confusing. Here's a quick breakdown to clarify:
1. **Eligibility Check**: This initial payment ($28.99 in your case) ensures that your phone meets the criteria for unlocking.
2. **Unlocking Payment**: Typically, a further payment is required to cover the actual unlocking service.
All associated costs are outlined on the checkout page prior to purchase, so there are no hidden surprises.
If you have any more questions or need further assistance, please let me know!
Best,
Charlotte
Hi Angel Cabrera,
Thank you so much for your positive feedback! We're thrilled to hear that you had an amazing experience with our service. It's fantastic to know that you found our assistance helpful and that you're recommending us highly.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your unlocked iPhone 12 Pro Max!
Best regards,
Charlotte
