“Your device has been unlocked, and we hope you enjoy the new access. We understand that having your device unlocked can bring about a new level of freedom. Feel free to explore and experience the features available to you now. We trust that you will continue to use your device responsibly and with consideration. Enjoy the experience!”
Hi — thanks for the feedback. Good news: your order (placed 09/10/2025) shows as Unlock Complete for your Samsung Z Fold6 on AT&T USA. We have on file the codes NCK = 1858571359058607 and MCK = 9241425809190241.
To finish: insert a non-AT&T SIM and the phone should prompt for the unlock code — then enter the NCK. If asked for a master code, enter the MCK. As our terms state, “Non-iPhones: entering the unlocking codes provided in accordance with the email instructions.” If your phone doesn’t prompt, try a different incompatible SIM or restart the device, then reply here and I’ll help troubleshoot.
Thanks again — Charlotte
“I was really hoping to have my phone unlocked by this company. I paid as requested then a day later was requested to need to pay more and the same day requested to pay more. End of the story I paid almost $350 BUT after 6 days customer service escalated my unlocking service and within 3 hours Tada phone is sim unlocked! So I love this company not just like. Customer service is great getting back to any questions you have. Just please read the fine print before considering anything.”
Hi there — I’m so glad to hear your iPhone was unlocked and our team could help — that’s exactly what we aim for!
Thanks for putting up with the extra steps; as our terms state, "It is not possible to cancel your order once it is paid for," and "Eligibility Check: These checks are non-refundable." Also, if a device needs an upgrade, "If your phone requires an upgrade (e.g., from Standard to Premium Service), any initial payments are non-refundable."
Your order shows "Unlock Complete" (placed Oct 7, 2025). For iPhones, if you need the final steps again: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything else isn’t right, reply here and I’ll get it sorted quickly — thanks so much for your kind words about our support.
Charlotte — Direct Unlocks
“Oh was I so skeptical of this working, especially since it took longer the quoted. Yet, in the end, my iPhone was unlocked and I could not be more happy. Anyone doubting these guys can rest asure, their phone's sim will get unlocked. Bravo team!!”
“Merci directunlock,je suis très satisfaite du service, le téléphone est deverouille et fonctionne très bien avec une autre carte sim,merci a Anna pour son support et orientation”
Hi — great to hear your iPhone 14 Plus is unlocked! Thanks for choosing our service on Jul 4, 2023.
If you need to complete the final step please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should finish it.
If you’re happy with how it went, a quick update to your review or a referral would mean a lot. Any other issues, reply here and I’ll help. — Charlotte
Hola, gracias por tus comentarios. Lamento que tengas problemas con el bloqueo de tu teléfono. Nuestros registros muestran que el desbloqueo se completó correctamente y, por lo general, un iPhone permanece desbloqueado después del proceso. Sin embargo, a veces, una actualización de software o un restablecimiento pueden hacer que parezca que se ha vuelto a bloquear. Nos gustaría ayudarte a resolver este problema. ¿Podrías contactar con nuestro equipo de soporte para que podamos ayudarte? Agradecemos tu paciencia y queremos asegurarnos de que todo salga bien.
“I unlocked my iPhone 14 Plus in December 2024. I was previously on a phone plan with a friend, but after our friendship ended, she disconnected my line and asked for the phone back. I used Direct Locks to unlock the phone, and I haven’t had any issues using it with another carrier since”
Hi Mary, thanks for sharing your positive experience! I'm thrilled to hear that your iPhone 14 Plus has been working perfectly with your new carrier since the unlock. We're happy to have helped you move past that difficult situation. If you ever need any further assistance, we're here for you. Enjoy your phone!
“Son los mejores. No se dieron por vencido hasta que no me desbloquearon el teléfono estaba con ATT O LIBERTY PR. Recomendados 100%. Samsung 23 ultra ahora lo uso con Claro”
“The interface is very easy to use and the information is accurate. It uses different methods to unlock the phone. The process was faster than I expected. I highly recommend it.”
“At first I was upset that there was a cost after paying the first fee, but I went ahead and paid the second fee. The service i received was worth every penny. I will use them again in the future if the need arises.”
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