Hi — thanks for the great review! We show your order (placed Aug 1, 2026) as "Unlock Complete" for your iPhone 11 Pro on Turk Telekom Turkey — everything on our end is finished. To complete the process please follow the unlock step: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything still looks off after that, reply with your order number and I’ll sort it out right away. — Charlotte
“Worked a treat. Obviously there was a bit of scepticism using an online company, however they were as good as their word. Unlocked the iphone within 24hrs. Excellent service,thanks”
Hi — thanks so much for the great feedback! Glad your iPhone 12 Pro Max (AT&T USA) was unlocked quickly and your order shows "Unlock Complete".
If you need help finishing the unlock, follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — or reply here and I’ll assist. Enjoy your unlocked phone! — Charlotte
Thanks so much — really glad Anna could help and that the service was fast!
Your order shows "Unlock Complete." To finish the iPhone 14 unlock please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything else comes up just reply here and we’ll sort it.
— Charlotte, Direct Unlocks
Hola, soy Charlotte. Gracias por tu reseña. Veo que tu pedido de iPhone 11 de Sprint USA (realizado el 29 de julio de 2026) muestra el estado "Desbloqueo completado" y que ambos pagos ($24.99 por verificación de elegibilidad + $54 por desbloqueo estándar) fueron recibidos. Por favor, intenta seguir los pasos estándar para iPhone que te enviamos: "iPhones: conecta el teléfono a Wi-Fi, apágalo y vuelve a encenderlo"; luego inserta la nueva tarjeta SIM. Si sigues recibiendo un error, dime el mensaje exacto (o envía un video corto o una foto). Si muestra "SIM incompatible", podemos investigar más a fondo; necesitaremos pruebas para continuar. Nota: "Verificación de elegibilidad: Estas verificaciones no son reembolsables". No buscamos un reembolso; queremos que tu teléfono funcione, así que por favor responde con lo que ves y lo escalaré de inmediato.
Hi — thanks for the feedback, really glad you found our service fast and legit. I can confirm your G Play order (placed 26 Jul 2026) shows as Unlock Complete and your payments were AUD9.99 (Network Check), AUD35.99 (Eligibility Check) and AUD78 (Standard Unlock).
We try to balance speed with official unlocking processes, which can affect price — but I’m pleased it worked for you. If you need any help with the final steps or have questions, just reply here and I’ll sort it out.
— Charlotte
“impulsively paid them to unlock my phone when I could’ve got my phone unlocked for free at AT&T. I ended up having to unlock with with AT&T anyways because it took them forever. What I paid 120 was free and took minutes to complete. Go thru your server to save $$”
Hi — I’m sorry this was frustrating. I can see your order (placed Jul 20, 2026) is marked “Unlock Complete” and you paid $24.99 (Eligibility Check) + $93 (Standard Unlock).
A couple of relevant points from our terms:
- “It is not possible to cancel your order once it is paid for.” (Terms 2.1)
- “Eligibility Check: These checks are non-refundable.” (T&C / Refund Policy)
- Timeframes are “a guideline, NOT a guarantee.” (T&C 1.1 / 6.2)
Because the unlock shows as completed we’re unable to issue a refund for a delivered service. If your phone still needs finishing steps I can resend the iPhone instructions: “iPhones: connecting the phone to WiFi and turning the phone off and then on;”. If you’d like me to review your order and timeline for a goodwill option, please reply with your order number or the email used and I’ll check it right away.
“Cheaper than the other guys and fast!! Didn’t even have to leave my phone or wait. I was able to use my device while it was being unlocked. 1000/10!!!”
Hi — thanks so much for the amazing review! We're thrilled it was cheaper and fast and that you could use your phone while we worked. Your order (placed Jul 20, 2026) shows "Unlock Complete." To finish, please connect your iPhone to WiFi and turn it off and on — as per our instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;". If anything’s not right, reply here and I’ll sort it out. — Charlotte
“Unlocked my Telstra from its network and I'm now using the network I needed.
Took 2 days for the download but works perfectly.
100% happy with the service”
Hi — Charlotte here. Thanks so much for the great feedback! I’m glad your TCL T450H (order placed Jul 17, 2026) shows as "Unlock Complete" and is now working on the network you needed. Happy it only took 2 days and is 100% working for you. If you need anything else, just reply and I’ll help.
Cheers, Charlotte
Hola, soy Charlotte. ¡Me alegra que te haya servido! Tu pedido (realizado el 27 de julio de 2026) aparece como "Desbloqueo completado". Para finalizar el desbloqueo del iPhone, sigue estas instrucciones: "iPhones: conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo". Si todo funciona correctamente, ya está todo listo. Si no, responde y te ayudaré a solucionarlo.
Hola, soy Charlotte. Veo que tu pedido (realizado el 27 de julio de 2026) del iPhone 15 Pro Max en Claro muestra el estado: Desbloqueo completado. Completa el desbloqueo conectando el iPhone a Wi-Fi, luego apágalo y vuelve a encenderlo (nuestras instrucciones: "iPhones: conecta el teléfono a Wi-Fi y apágalo y vuelve a encenderlo");. Después, inserta una tarjeta SIM de otro operador para confirmar que está desbloqueado. Si sigues viendo un bloqueo o un error, responde con el mensaje exacto o una foto/captura de pantalla y lo escalaré de inmediato. Nota: "Verificación de elegibilidad: Estas verificaciones no son reembolsables". Te responderé lo antes posible (normalmente en unos 20 minutos).
Hi there — so happy to hear that! Your order (placed Jul 17, 2026) shows "Unlock Complete" and the codes we provided (NETWORK=07540734, PROVIDER=07285287, DEFREEZE=52994853, etc.) should have finished the job.
As our terms state: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." If your A16 works with the new SIM you’re all set — but if you see any prompt or need help entering the codes or final steps, reply and I’ll sort it out for you right away.
— Charlotte
“It’s worth the cost if it means not having to deal with my carrier trying to pitch me sales and discounts I don’t want instead of just unlocking my phone like I asked.”
Hi — Charlotte here. Thanks — I'm glad it was worth it to avoid those carrier sales pitches. I can confirm your order (placed Jul 27, 2026) shows "Unlock Complete." To finish your iPhone unlock, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything doesn't work or you need a hand, reply and I’ll sort it out quickly.
Hi — thanks so much for the recommendation! Really glad your TCL T450H was unlocked from Telstra so quickly.
As a reminder, for non‑iPhones you complete the unlock by entering the unlocking code per your email: "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions." If you need any help entering the code or have other questions, just reply and I’ll help.
— Charlotte, Direct Unlocks
Hi — Charlotte here. Thanks so much for the lovely review — really glad we could help get your Galaxy A27 5G unlocked. Our records show your order (placed Jul 22, 2026) is "Unlock Complete."
To finish, follow the instructions for non‑iPhones: "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions;" If you need help entering NCK=37915535 MCK=91369361 RGCK=00000000 EXTRA=75933600 or anything else, reply here and I’ll sort it out. Thanks again!
Hi — Charlotte here. Thanks for your review. I can see your AT&T USA iPhone X order (placed 24 Jul 2026) is marked "Unlock Complete." To finish the iPhone unlock please "connect the phone to WiFi and turn the phone off and then on;" (Terms 8.1).
If it still shows as locked, please reply with the exact message you see (for example: "SIM Not Supported" or "Activation Lock") and the email/order ID and I’ll investigate right away.
For clarity, "Eligibility Check: These checks are non-refundable." (Refund Policy). We won’t refund that check, but we will help get the phone working.
“Fue aun mas rapido de lo esperado, en cuanto el servicio aun marcaba menos del 49% anuncio que la liberacion habia sido exitosa, muy buen servicio lo recomiendo al 100”
Hola, ¡muchísimas gracias por tus comentarios! Soy Charlotte. Confirmo que tu pedido del iPhone 14 Pro Max (Cricket USA), realizado el 22 de julio de 2026, aparece como "Desbloqueo completado". Recibimos MXN449 por la verificación de elegibilidad y MXN1099 por el desbloqueo estándar en directunlocks.com. Para finalizar el desbloqueo de tu iPhone, sigue estos pasos: "iPhones: conecta el teléfono a Wi-Fi, apágalo y vuelve a encenderlo". Si necesitas más ayuda, responde aquí. ¡Con gusto te ayudaré!
“Thank you so much to Direct unlocks for making it easy for me to unlock my phone. I was frustrated for 3 weeks trying to unlock from different carriers and was constantly being told to call other carriers. Finally Direct unlocks made my day. Thank you.”
Hi — Charlotte here. Thank you so much for the lovely review! I’m thrilled we could get your iPhone 11 unlocked from AT&T USA — your order shows "Unlock Complete." If you need help finishing the unlock (connect to Wi‑Fi and restart) or anything else, just reach out via directunlocks.com and we’ll help right away. Enjoy your phone!
Hi — Charlotte here, thank you for the great review! Glad it worked for you.
I can confirm your order (placed 24 Jul 2026) is showing "Unlock Complete" and both payments were received (£14.99 Eligibility Check and £30 Standard Unlock). For iPhones, please make sure it's connected to Wi‑Fi and turn it off and on to finish the unlock — as our instructions say: "iPhones: connecting the phone to WiFi and turning the phone off and then on;".
If anything else crops up, reply here and I’ll help straight away. Thanks for recommending us!
“Horrible idea to use this service. Waited way to long (weeks). So much faster and could have saved all the money I spent on this Scam if I had just went to network carrier in person in the beginning. Which is what I ended up doing. Got phone unlocked that day for free!! Asked Direct Unlock for a refund (spent over 100.00) only to be offered 10.00 if I leave a positive review. Will NOT recommend this service to anyone.”
Hi — I’m Charlotte. I’m really sorry this was a frustrating experience and you waited so long.
I can see your order (placed Jul 12, 2026) for a Samsung Galaxy S21 Ultra 5G on AT&T USA shows status: "Unlock Complete". Your codes are NCK=3046208281749482 and MCK=8280419139503681. For non‑iPhones the unlock is completed by entering the codes: "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions."
I do need to be clear about refunds: "2.1 It is not possible to cancel your order once it is paid for," and our Refund Policy states: "Already Unlocked phones: No refund if you order an unlock for an already unlocked phone." Also, "Eligibility Check: These checks are non‑refundable." Because your order shows complete, we can’t issue a card refund.
I want to make this right — I can walk you step‑by‑step to enter the codes so you can use the unlock now, or I can issue a credit note you can use on a future service as a goodwill gesture. Which would you prefer?
Hola, ¡muchísimas gracias por tus comentarios! Me alegra mucho que haya sido más rápido de lo esperado. Tu pedido, realizado el 18 de julio de 2026, muestra "Desbloqueo completado". Para finalizar el desbloqueo del iPhone, conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo, siguiendo nuestras instrucciones de desbloqueo. Si algo no funciona, responde aquí y te ayudaré a solucionarlo. — Charlotte
