Hi — Charlotte here, thanks so much for your kind words! Delighted your iPhone 7 is working fine and the unlock is complete. As a quick tip, iPhone unlocks finish by "connecting the phone to WiFi and turning the phone off and then on;" — if you ever need help with that or want to unlock another device, just reply and I’ll be happy to help.
Thanks again,
Charlotte
“muy bueno y muy facil jamas pense que lo podia liberar de red es recomendable al 100% se los recomiendo siempre obtuve respuesta y me regresaban el dinero por si no se lograba desbloquear”
Hola, soy Charlotte, ¡gracias por la excelente reseña! Me alegra mucho que te haya resultado fácil y que nos recomiendes. Tu pedido (realizado el 27 de septiembre de 2025) muestra Desbloqueo completo para tu Galaxy S22 Ultra 5G de AT&T USA. Tus códigos son NCK=7462804642419142 y MCK=3171314264841863. Como indican nuestras condiciones, "Para dispositivos que no sean iPhone: introducir los códigos de desbloqueo proporcionados". Si lo deseas, puedo guiarte paso a paso para introducirlos. ¡Gracias de nuevo por la recomendación!
Hi — thanks so much for the recommendation, that means a lot! Glad we could get your iPhone 14 Pro Max unlocked (your order status shows "Unlock Complete"). To finish the iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need anything else unlocked or run into any trouble, just reply here and I’ll get it sorted. — Charlotte
“I read the reviews before I chose direct unlocks to unlock my iPhone for me.
Very fast took just under an hour and I was able to use my smarty sim.
Would recommend using direct unlocks and I would use them again when needed”
Hi — thank you so much for the lovely review! Delighted your iPhone 11 was unlocked so quickly and your Smarty SIM is working. As per our process, "Completion of the unlock process is made by email notification... iPhones: connecting the phone to WiFi and turning the phone off and then on;" — glad everything went smoothly. If you need another unlock or any help in future, just reply and I’ll sort it.
Thanks again,
Charlotte (Direct Unlocks)
¡Hola! Muchas gracias por tu recomendación — nos alegra muchísimo que estés contento. Tu pedido (iPhone 11 Pro — Cricket USA) aparece como "Unlock Complete". Para finalizar el proceso, conecta el teléfono a Wi‑Fi y apágalo y enciéndelo (como indican en nuestros T&C: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"). Si tienes cualquier problema, dime y te ayudo enseguida. — Charlotte
“Definitely a very good service! It was a fast service and very easy to accomplish, I love the communication every time I checked online and I will definitely use this service in the future! Thank you.”
Hi — thanks so much for the kind words! We're glad you had a great experience.
Your iPhone 16 Pro Max (AT&T USA) shows status: Unlock Complete. To finish the unlock please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need any help with that step or anything else, just reply and I’ll sort it out.
— Charlotte
“Not sure if the phone unlock happened or not, I am able to use another SIM CARD, However , Android phone are linked to a Google account, The process did not unlink/untie the original account, so this unlock does not make anysens - if I am not able to use my own google account in and ANDRIOD PHONE..
IF THERE IS A WAY TO UNLINK THE ANDRIOD DEVICE FROM EARLIER GOOGLE account and let me setup my own GOOGLE account , please let me know.”
Hi — I'm Charlotte. Thanks for the details and sorry for the hassle. I can see your order is marked "Unlock Complete" and your unlock code is 6686723865338387, so the phone has been network-unlocked (you can use another SIM). As our terms explain, network unlocks do not remove Google account (Factory Reset Protection) locks — and we can't refund for devices with activation/account locks: "Existing Device Issues: No refunds for phones with issues like blacklisting, activation lock, or hardware malfunctions."
If you still have the original Google/Samsung credentials, sign in on the phone and remove the account (or use Samsung Find My Mobile if you registered it), then factory reset so you can add your own Google account. If you do NOT have the original account details, we can escalate this to our technicians — you already purchased a Remote USB Unlock (these "are only relevant to Samsung, Motorola, LG and Huawei phones") so I can ask techs to check whether they can remove the account lock for your Galaxy S25. Tell me which option you want and I’ll move it forward.
Hola, soy Charlotte. Gracias por tus comentarios. Veo que tu pedido (realizado el 27 de septiembre de 2025) está marcado como "Desbloqueo completo" y recibimos ambos pagos (24,99 $ de verificación de elegibilidad + 106 $ de desbloqueo estándar). Tus códigos son NCK=6824972648618020, MCK=3386154749731658 (RGCK/ERGCK = 00000000). Para completar el desbloqueo de tu Galaxy S23 Ultra (AT&T EE. UU.): - Apágalo, inserta una tarjeta SIM de otro operador y enciéndelo. - Cuando se te solicite el código de desbloqueo de red, introduce el código NCK. Si se te solicita un código secundario, introduce el MCK. Según nuestras condiciones: "Para dispositivos que no sean iPhone: introducir los códigos de desbloqueo proporcionados según las instrucciones del correo electrónico". Ingrese los códigos con cuidado. Nuestra Política de Reembolsos advierte: "Errores de Sony/Samsung: No se realizará ningún reembolso si su dispositivo ha superado el número máximo de intentos incorrectos". Si sigue sin aparecer el mensaje o si ve un mensaje de error, responda con la información exacta que muestra el teléfono y le ayudaré a solucionarlo.
“Your device has been unlocked, and we hope you enjoy the new access. We understand that having your device unlocked can bring about a new level of freedom. Feel free to explore and experience the features available to you now. We trust that you will continue to use your device responsibly and with consideration. Enjoy the experience!”
Hi — thanks for the feedback. Good news: your order (placed 09/10/2025) shows as Unlock Complete for your Samsung Z Fold6 on AT&T USA. We have on file the codes NCK = 1858571359058607 and MCK = 9241425809190241.
To finish: insert a non-AT&T SIM and the phone should prompt for the unlock code — then enter the NCK. If asked for a master code, enter the MCK. As our terms state, “Non-iPhones: entering the unlocking codes provided in accordance with the email instructions.” If your phone doesn’t prompt, try a different incompatible SIM or restart the device, then reply here and I’ll help troubleshoot.
Thanks again — Charlotte
“I was really hoping to have my phone unlocked by this company. I paid as requested then a day later was requested to need to pay more and the same day requested to pay more. End of the story I paid almost $350 BUT after 6 days customer service escalated my unlocking service and within 3 hours Tada phone is sim unlocked! So I love this company not just like. Customer service is great getting back to any questions you have. Just please read the fine print before considering anything.”
Hi there — I’m so glad to hear your iPhone was unlocked and our team could help — that’s exactly what we aim for!
Thanks for putting up with the extra steps; as our terms state, "It is not possible to cancel your order once it is paid for," and "Eligibility Check: These checks are non-refundable." Also, if a device needs an upgrade, "If your phone requires an upgrade (e.g., from Standard to Premium Service), any initial payments are non-refundable."
Your order shows "Unlock Complete" (placed Oct 7, 2025). For iPhones, if you need the final steps again: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything else isn’t right, reply here and I’ll get it sorted quickly — thanks so much for your kind words about our support.
Charlotte — Direct Unlocks
“Oh was I so skeptical of this working, especially since it took longer the quoted. Yet, in the end, my iPhone was unlocked and I could not be more happy. Anyone doubting these guys can rest asure, their phone's sim will get unlocked. Bravo team!!”
“Merci directunlock,je suis très satisfaite du service, le téléphone est deverouille et fonctionne très bien avec une autre carte sim,merci a Anna pour son support et orientation”
Hi — great to hear your iPhone 14 Plus is unlocked! Thanks for choosing our service on Jul 4, 2023.
If you need to complete the final step please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should finish it.
If you’re happy with how it went, a quick update to your review or a referral would mean a lot. Any other issues, reply here and I’ll help. — Charlotte
Hola, gracias por tus comentarios. Lamento que tengas problemas con el bloqueo de tu teléfono. Nuestros registros muestran que el desbloqueo se completó correctamente y, por lo general, un iPhone permanece desbloqueado después del proceso. Sin embargo, a veces, una actualización de software o un restablecimiento pueden hacer que parezca que se ha vuelto a bloquear. Nos gustaría ayudarte a resolver este problema. ¿Podrías contactar con nuestro equipo de soporte para que podamos ayudarte? Agradecemos tu paciencia y queremos asegurarnos de que todo salga bien.
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