Thanks so much for the great feedback — really glad we could sort it quickly! If you have an iPhone, please complete the unlock by connecting to WiFi and turning the phone off and then on: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything else comes up, just reply here and I’ll help. — Charlotte
“Very unhappy that money was intended for my iPhone 17 and my wife’s Samsung galaxy flip 6 but they did unlock my iPhone xr which I really don’t care about so if u see this review please make it right but u won’t you have been ignoring me don’t kniw why u couldn’t unlock either phone but ty”
Hi — I’m Charlotte. I’m really sorry you’ve been left feeling ignored — I can help sort this out.
Our system shows the Jun 24 order for the iPhone XR is marked “Unlock Complete” and the three payments you made were the Eligibility Check ($24.99), Standard Unlock ($54.00) and Premium Service ($105.00). If you intended those payments to apply to an iPhone 17 and a Samsung Flip 6, it’s likely the wrong device details were submitted or the wrong product was ordered.
Please note our terms say: “It is not possible to cancel your order once it is paid for” and “No changes can be made to orders which have been fulfilled where customer error has occurred… Nor can refunds be provided in this instance.” Also, “Eligibility Check: These checks are non‑refundable.”
I want to help make this right — please reply with the order number(s) and the IMEIs for the iPhone 17 and the Flip 6 (or tell me which payment you want applied to which device). I’ll check everything and tell you the fastest next steps to get those phones unlocked or advise available options.
Hi — thanks so much for the feedback! I’m really glad it was quick and convenient.
Our records show your order (placed Jun 28, 2026) is "Unlock Complete." To finish on your iPhone 13, connect to Wi‑Fi then turn the phone off and on to complete the unlock. If you need any help getting it working on T‑Mobile USA, reply here and I’ll help.
— Charlotte
Hi — thanks so much for the kind words! Happy your iPhone 13 Pro Max unlock was fast. Your order (placed Jun 28, 2026) shows "Unlock Complete." If you need to finish the steps, please follow our iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything else comes up, reply here and I’ll help.
— Charlotte, Direct Unlocks
Hi — thanks for the feedback, I really appreciate it.
I can confirm we have two payments on file (Eligibility Check $24.99 & Standard Unlock $68) for your iPhone 16e (order placed Jun 26, 2026) and your order status shows: "Unlock Complete." As per our terms, for iPhones the final step is: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — please do that with a non‑Verizon SIM inserted.
A quick note on timing/carriers: "Any timeframes stated ... are given as a guideline, NOT a guarantee," and some carriers or devices may require a Premium Service (this will be shown in your order status). If you follow the WiFi/restart step and it still won’t accept other SIMs, reply with the phone model + a photo of the Unlock Complete status or the IMEI and I’ll escalate it right away.
— Charlotte
Hola, ¡muchísimas gracias por la excelente reseña! Me alegra que el desbloqueo haya sido sencillo, económico y rápido, y que tu pedido aparezca como "Desbloqueo completado". Si aún no has completado el último paso para iPhones: "Conectar el teléfono a la red Wi-Fi, apagarlo y volver a encenderlo", con eso debería finalizar todo. Si necesitas más ayuda, responde aquí o contacta con soporte. Gracias de nuevo, Charlotte.
“I used Direct Unlocks for my phone unlock request. The process was straightforward, and I received updates along the way. Overall, my experience was okay.”
Hi — thanks for the feedback, I’m glad the process was straightforward and you got updates.
Your order shows "Unlock Complete" and your unlock codes were sent with the instructions. As our terms state: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" and note that "An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device."
Next steps: power off the A20, insert a different carrier SIM, follow the email instructions and enter the codes when prompted, then restart. If it doesn’t prompt for a code or you run into any trouble, reply here and I’ll help get it sorted. — Charlotte
“This platform didn't work for me ,despite saying I had to wait 3 days to have the unlock codes provided it took 8days ,I would have been constantly messaging them to have same rectified ,when I finally got the codes none of them worked.Imagine i spent 123us for a service and after all am still stuck with a phone that is lock,now i have to send back the phone to the person I purchased it from.I have been waiting for a response from live support for the past 23hours,further more when I initially wrote this review they told.me if I changed it to a 5 star review I would get a full refund,I just want people to know that this forum is not reliable and that they should another forum ,I repeat don't use this site people”
Hi — I’m Charlotte. I’m really sorry for the delay and the hassle — I can see your order (Standard Unlock paid $123 on Jun 19, 2026) shows status: "Unlock Complete" and your unlock codes are:
NETWORK=26427914 PROVIDER=35171771 SUBNET=00000000 DEFREEZE=04992214
Please try this first (per our instructions): "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." If your phone never prompted for an unlock code when you put in an incompatible SIM, our T&C note that: "An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device."
Tell me:
- Did the phone show a code prompt when you inserted an incompatible SIM?
- If it did and the codes failed, please send a clear photo/video of the prompt/error and I’ll escalate to our technician immediately.
- If it didn’t prompt, we can arrange a Remote USB unlock (available for Samsung) and I’ll explain options.
I’ll escalate now and get this prioritised — please reply with the prompt screenshot or confirm whether the incompatible SIM produced a code request.
Olá! Aqui é a Charlotte, muito obrigada pela ótima avaliação! Ficamos muito felizes que tenha sido rápido e concluído antes do prazo. Seu pedido do iPhone 13 Pro Max (AT&T EUA) consta como "Desbloqueio Concluído". Para finalizar o processo, siga os passos para iPhone: "iPhones: conectar o telefone ao Wi-Fi e desligá-lo e ligá-lo novamente". Se algo parecer errado, responda aqui e eu ajudarei imediatamente. Aproveite seu telefone desbloqueado!
Hi — Charlotte here. Thanks for your patience and the feedback — I’m glad your iPhone 12 Pro Max is now unlocked to any carrier. Sorry it "took a long time" — as our terms note, "Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee."
To finish, please connect the phone to Wi‑Fi and restart it: iPhones: "connecting the phone to WiFi and turning the phone off and then on;" If inserting a new SIM doesn’t work, reply with your order date (Jun 19, 2026) and I’ll get this sorted ASAP. Thanks for sticking with us.
Hola, ¡muchísimas gracias por tus comentarios! Me alegra saber que valió la pena. Tu pedido (realizado el 23 de junio de 2026) del iPhone 15 Plus de AT&T USA muestra: Desbloqueo completado. Para finalizar el proceso, sigue las instrucciones del iPhone: "iPhones: conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo". Si después de esto no se desbloquea, responde con tu número de pedido y lo solucionaré de inmediato. — Charlotte
“The service was extremely well and was surprised even on holiday they were able to manage to get my codes would recommend it for any other phone needing codes of unlocked services definitely”
Hi — thanks so much for the great review! Glad we could get your Samsung SGH-C414R unlocked while you were on holiday.
Your order (placed 14 May 2026) shows as Unlock Complete and we received your Eligibility Check ($24.99) and Standard Unlock ($46). Your unlock code is: 46856170. As our terms say, for non-iPhones you complete the process by "entering the unlocking codes provided in accordance with the email instructions;" — if you need a hand entering the code, just reply and I’ll walk you through it.
Cheers,
Charlotte
“My iPhone was unlocked successfully by Direct Unlocks within three days from the time I placed the order. Needless to say I am quite satisfied that they were able to provide this service quickly and without delays.
I decided to use Direct Unlock services after AT&T was completely unhelpful in trying to resolve this problem. I had switched to another carrier and apparently that creates a major issue when an unlock is requested from the original provider.”
Hi there — thanks so much for the kind words! I’m really glad your iPhone 13 Pro was unlocked within three days and that we could help where AT&T couldn’t.
Our records show your order (placed Jun 22, 2026) is “Unlock Complete.” If you need to finish the unlock on your iPhone, follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — otherwise you’re all set.
If anything else comes up, just reply and I’ll help. — Charlotte
“Great service fast and easy ,
Thou I was skeptic about trusting this website and services but 100% satisfied with Direct Unlocks . My tablet got unlocked in 10-15 minutes . All I have to say is trust this website and trust the steps , just wish I would had done this 6 months ago”
Hi — thanks so much for the lovely review! Really glad your iPad was unlocked quickly and you’re 100% satisfied. I can see your order placed on Jun 25, 2026 is showing "Unlock Complete."
If you need to finalise anything on the iPad, try connecting to Wi‑Fi and restarting the device (that’s the usual iOS step). If anything else comes up, reply here and I’ll help.
— Charlotte
“Quick and easy process all from home no issues just purchase then the wait can vary depending on carrier but overall was fast and easy got the phone unlocked for any carrier and instructions from start to finish was simple.”
Hi — thanks so much for the lovely review, I’m glad it was quick and easy for you! Your order shows as "Unlock Complete." To finish on your iPhone just follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you hit any snags, reply here and I’ll help. — Charlotte
“Direct unlocks were easy to deal with and very satisfying with the results, they helped me without any problems. Would recommend them to anyone who has a locked phone to any server as I did. Many thanks to guys at Direct unlocks.”
Hi — Charlotte here, thank you so much for the lovely feedback! I’m delighted your unlock went smoothly (status shows Unlock Complete). If you need any further help with the device or anything else, just reply here or contact support and we’ll sort it quickly. Thanks for recommending us!
Hi Kris — Charlotte here. Thanks so much for your patience and for the great review — really glad we could help get your iPhone 12 (Cricket USA) unlocked. Your order shows "Unlock Complete" (placed Jun 18, 2026).
To finish the process, follow the unlock step: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still isn’t right, reply and I’ll sort it out for you. Appreciate you trusting us.
Hi — Charlotte here, thank you for the quick review! Glad it was fast.
Your order (placed 24 Jun 2026) shows as "Unlock Complete" for your iPhone 15 Pro Max on EE UK. To finish the process please "connect the phone to WiFi and turn the phone off and then on" as per our instructions. If anything doesn’t look right, reply here and I’ll help.
Olá! Obrigada pelo ótimo feedback, fico feliz que as instruções tenham sido claras! Seu pedido (feito em 21 de junho de 2026) mostra "Desbloqueio Concluído" para o seu Galaxy S23 Ultra na Open Europe. Como dizem nossos termos, "Aparelhos que não sejam iPhones: insira os códigos de desbloqueio fornecidos de acordo com as instruções do e-mail." Seus códigos: NCK=93891136 MCK=81473630 RGCK=00000000 EXTRA=65283243 Insira um SIM incompatível, digite o NCK quando solicitado (e o MCK, se solicitado). Se algo não funcionar, responda aqui e eu ajudarei imediatamente. — Charlotte
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