“Was very sceptical about using Direct Unlocks but how wrong was I. They sorted out my request and I was able to use it the very next day on different network. I would recommend this company to anyone that is looking to get there item unlocked.”
Hi — thanks so much for the lovely review! Really pleased your ALCATEL 9032X is working on the new network and that we could help so quickly. Your order shows "Unlock Complete" and, as our terms state, "Completion of the unlock process is made by email notification... Non‑iPhones: entering the unlocking codes provided" — if you need any help entering your code (6173228723940044) or anything else, just reply here and I’ll help.
Thanks again,
Charlotte
“SCAM ALERT!!!! Even after posting a review for not hearing from them for 9 day I still haven’t gotten a response from the so called 24/7 live support. Don’t waste your money . ITS A SCAM!!!!”
Hi — I’m really sorry for the trouble and the radio silence. I can see your order (iPhone 14 Pro Max, Sprint USA) placed on Jul 16, 2026 is showing status: “Unlock Complete.”
Please try these steps first — as per our instructions: "Completion of the unlock process is made by email notification... iPhones: connecting the phone to WiFi and turning the phone off and then on;" Please connect to Wi‑Fi, power the phone off, then on, and try with a non‑Sprint SIM if possible.
If it still shows locked, reply with the exact message you see on screen (or a photo) and confirm the IMEI on your device matches the IMEI on your order. I’ll escalate this immediately to our technicians for a priority review.
One note from our policy: "Eligibility Check: These checks are non-refundable." I understand you’re upset — we want to get this fixed rather than leave you frustrated, so please send the screenshot/message and IMEI and I’ll take it from there.
— Charlotte
Hi — thanks for the great feedback! I’m glad your iPhone 14 Pro Max unlocked so quickly. I can confirm your order (placed Aug 2, 2026 on directunlocks.com) shows Unlock Complete and the payments of $24.99 (Eligibility Check) and $68 (Standard Unlock) were received.
If you need to finish the process, follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — if anything else comes up, reply here and I’ll help.
— Charlotte
Hi — thanks so much for the excellent review! Glad you’re happy with our service. Your order for the Galaxy S25 Ultra (Spectrum USA) shows "Unlock Complete."
As our Terms state: "Completion of the unlock process is made by email notification to the email address provided... Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions." If you need the code resent or any help with the steps, just reply and I’ll get it sorted. — Charlotte
Hi — Charlotte here. Thanks for the lovely review — I’m really glad your iPhone 16 Pro Max unlock (order placed 01 Aug 2026) completed so quickly and you’re happy with the service.
If you need the final step for iPhones: “connecting the phone to WiFi and turning the phone off and then on;” — let me know if anything’s not working and I’ll help. Thank you!
Hi — thanks for the great review! We show your order (placed Aug 1, 2026) as "Unlock Complete" for your iPhone 11 Pro on Turk Telekom Turkey — everything on our end is finished. To complete the process please follow the unlock step: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything still looks off after that, reply with your order number and I’ll sort it out right away. — Charlotte
“Worked a treat. Obviously there was a bit of scepticism using an online company, however they were as good as their word. Unlocked the iphone within 24hrs. Excellent service,thanks”
Hi — thanks so much for the great feedback! Glad your iPhone 12 Pro Max (AT&T USA) was unlocked quickly and your order shows "Unlock Complete".
If you need help finishing the unlock, follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — or reply here and I’ll assist. Enjoy your unlocked phone! — Charlotte
Thanks so much — really glad Anna could help and that the service was fast!
Your order shows "Unlock Complete." To finish the iPhone 14 unlock please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything else comes up just reply here and we’ll sort it.
— Charlotte, Direct Unlocks
Hola, soy Charlotte. Gracias por tu reseña. Veo que tu pedido de iPhone 11 de Sprint USA (realizado el 29 de julio de 2026) muestra el estado "Desbloqueo completado" y que ambos pagos ($24.99 por verificación de elegibilidad + $54 por desbloqueo estándar) fueron recibidos. Por favor, intenta seguir los pasos estándar para iPhone que te enviamos: "iPhones: conecta el teléfono a Wi-Fi, apágalo y vuelve a encenderlo"; luego inserta la nueva tarjeta SIM. Si sigues recibiendo un error, dime el mensaje exacto (o envía un video corto o una foto). Si muestra "SIM incompatible", podemos investigar más a fondo; necesitaremos pruebas para continuar. Nota: "Verificación de elegibilidad: Estas verificaciones no son reembolsables". No buscamos un reembolso; queremos que tu teléfono funcione, así que por favor responde con lo que ves y lo escalaré de inmediato.
Hi — thanks for the feedback, really glad you found our service fast and legit. I can confirm your G Play order (placed 26 Jul 2026) shows as Unlock Complete and your payments were AUD9.99 (Network Check), AUD35.99 (Eligibility Check) and AUD78 (Standard Unlock).
We try to balance speed with official unlocking processes, which can affect price — but I’m pleased it worked for you. If you need any help with the final steps or have questions, just reply here and I’ll sort it out.
— Charlotte
“impulsively paid them to unlock my phone when I could’ve got my phone unlocked for free at AT&T. I ended up having to unlock with with AT&T anyways because it took them forever. What I paid 120 was free and took minutes to complete. Go thru your server to save $$”
Hi — I’m sorry this was frustrating. I can see your order (placed Jul 20, 2026) is marked “Unlock Complete” and you paid $24.99 (Eligibility Check) + $93 (Standard Unlock).
A couple of relevant points from our terms:
- “It is not possible to cancel your order once it is paid for.” (Terms 2.1)
- “Eligibility Check: These checks are non-refundable.” (T&C / Refund Policy)
- Timeframes are “a guideline, NOT a guarantee.” (T&C 1.1 / 6.2)
Because the unlock shows as completed we’re unable to issue a refund for a delivered service. If your phone still needs finishing steps I can resend the iPhone instructions: “iPhones: connecting the phone to WiFi and turning the phone off and then on;”. If you’d like me to review your order and timeline for a goodwill option, please reply with your order number or the email used and I’ll check it right away.
“Cheaper than the other guys and fast!! Didn’t even have to leave my phone or wait. I was able to use my device while it was being unlocked. 1000/10!!!”
Hi — thanks so much for the amazing review! We're thrilled it was cheaper and fast and that you could use your phone while we worked. Your order (placed Jul 20, 2026) shows "Unlock Complete." To finish, please connect your iPhone to WiFi and turn it off and on — as per our instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;". If anything’s not right, reply here and I’ll sort it out. — Charlotte
“Unlocked my Telstra from its network and I'm now using the network I needed.
Took 2 days for the download but works perfectly.
100% happy with the service”
Hi — Charlotte here. Thanks so much for the great feedback! I’m glad your TCL T450H (order placed Jul 17, 2026) shows as "Unlock Complete" and is now working on the network you needed. Happy it only took 2 days and is 100% working for you. If you need anything else, just reply and I’ll help.
Cheers, Charlotte
Hola, soy Charlotte. ¡Me alegra que te haya servido! Tu pedido (realizado el 27 de julio de 2026) aparece como "Desbloqueo completado". Para finalizar el desbloqueo del iPhone, sigue estas instrucciones: "iPhones: conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo". Si todo funciona correctamente, ya está todo listo. Si no, responde y te ayudaré a solucionarlo.
Hola, soy Charlotte. Veo que tu pedido (realizado el 27 de julio de 2026) del iPhone 15 Pro Max en Claro muestra el estado: Desbloqueo completado. Completa el desbloqueo conectando el iPhone a Wi-Fi, luego apágalo y vuelve a encenderlo (nuestras instrucciones: "iPhones: conecta el teléfono a Wi-Fi y apágalo y vuelve a encenderlo");. Después, inserta una tarjeta SIM de otro operador para confirmar que está desbloqueado. Si sigues viendo un bloqueo o un error, responde con el mensaje exacto o una foto/captura de pantalla y lo escalaré de inmediato. Nota: "Verificación de elegibilidad: Estas verificaciones no son reembolsables". Te responderé lo antes posible (normalmente en unos 20 minutos).
Hi there — so happy to hear that! Your order (placed Jul 17, 2026) shows "Unlock Complete" and the codes we provided (NETWORK=07540734, PROVIDER=07285287, DEFREEZE=52994853, etc.) should have finished the job.
As our terms state: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." If your A16 works with the new SIM you’re all set — but if you see any prompt or need help entering the codes or final steps, reply and I’ll sort it out for you right away.
— Charlotte
“It’s worth the cost if it means not having to deal with my carrier trying to pitch me sales and discounts I don’t want instead of just unlocking my phone like I asked.”
Hi — Charlotte here. Thanks — I'm glad it was worth it to avoid those carrier sales pitches. I can confirm your order (placed Jul 27, 2026) shows "Unlock Complete." To finish your iPhone unlock, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything doesn't work or you need a hand, reply and I’ll sort it out quickly.
Hi — thanks so much for the recommendation! Really glad your TCL T450H was unlocked from Telstra so quickly.
As a reminder, for non‑iPhones you complete the unlock by entering the unlocking code per your email: "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions." If you need any help entering the code or have other questions, just reply and I’ll help.
— Charlotte, Direct Unlocks
Hi — Charlotte here. Thanks so much for the lovely review — really glad we could help get your Galaxy A27 5G unlocked. Our records show your order (placed Jul 22, 2026) is "Unlock Complete."
To finish, follow the instructions for non‑iPhones: "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions;" If you need help entering NCK=37915535 MCK=91369361 RGCK=00000000 EXTRA=75933600 or anything else, reply here and I’ll sort it out. Thanks again!
Hi — Charlotte here. Thanks for your review. I can see your AT&T USA iPhone X order (placed 24 Jul 2026) is marked "Unlock Complete." To finish the iPhone unlock please "connect the phone to WiFi and turn the phone off and then on;" (Terms 8.1).
If it still shows as locked, please reply with the exact message you see (for example: "SIM Not Supported" or "Activation Lock") and the email/order ID and I’ll investigate right away.
For clarity, "Eligibility Check: These checks are non-refundable." (Refund Policy). We won’t refund that check, but we will help get the phone working.
