“It would have been nice to know the total price to unlock the phone before paying the verification fee that I thought was unlocking the phone. Also you can't get a refund if you choose not to pay extra to actually unlock the phone.”
Hi Loraina,
Thank you for sharing your concerns. I understand how unexpected charges can be frustrating. At Direct Unlocks, we strive to provide all necessary information upfront. As stated on the checkout page, "There may be an additional price to pay for the SIM unlock itself, this will be stated on your order summary page prior to purchase."
You've already made the payment of $28.99 for the Standard Unlock, and based on your account, the status is "Unlock Complete". That means your iPhone SE is now successfully unlocked!
If you have any specific issues with the unlocked phone or need further assistance, please let me know. We're here to help you have a seamless experience.
Best wishes,
Charlotte
Hi Sharath Reddy,
Thank you for sharing your experience with us! I'm delighted to inform you that your order status is "Unlock Complete." 🎉 This means your iPhone 15 Pro from Verizon USA is now unlocked.
If you need any assistance with setting it up, don’t hesitate to reach out. Thank you for choosing Direct Unlocks, and we hope you have a fantastic experience with your newly unlocked phone!
Best regards,
Charlotte
“At beginning I was concerned about the fact that you have to pay 2 separate times, but after I paid it didn't even take 1 minute for the Phone to unlock.”
Hello Lilian,
Thank you for sharing your experience! I'm glad to hear that despite initial concerns about the payment process, your iPhone 13 Pro Max was unlocked swiftly. We strive to outline all costs transparently on the checkout page and appreciate your understanding.
If you have any more questions or need further assistance, feel free to reach out.
Best regards,
Charlotte
Hi Joel,
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our customer service. If you have any further questions or need assistance with your unlocked iPhone 12, feel free to reach out. We're always here to help!
Best regards,
Charlotte
Hola Yuliana Rodríguez, ¡Muchas gracias por tus comentarios positivos! Estamos encantados de saber que nuestro servicio le resultó fácil, sencillo, asequible y rápido. ¡Es maravilloso saber que pudimos cumplir con sus expectativas! Si necesita más ayuda o tiene alguna pregunta, no dude en comunicarse. ¡Disfruta de tu iPhone 11 desbloqueado! Saludos cordiales, Carlota
Hola Randi Parra, ¡Gracias por tu reseña! Me alegra ver que el estado de su pedido es "Desbloqueo completo". Esto significa que su iPhone 12 Pro Max ahora debería desbloquearse exitosamente de Spectrum USA. Noté algunas preocupaciones sobre los pagos. Para aclarar, usted ha realizado dos pagos: $28.99 para la Verificación de Elegibilidad y $36 para el Desbloqueo Estándar. Según nuestra política, todos los costos se describen en la página de pago antes de la compra. Si su iPhone requiere un Servicio Premium para criterios específicos, esto se habría indicado en su actualización de estado. Intente reiniciar su dispositivo y asegúrese de que se conecte a Wi-Fi para completar el proceso de desbloqueo. Si tiene algún problema después de seguir estos pasos, háganoslo saber. Estamos aquí para ayudarte a disfrutar de un dispositivo completamente desbloqueado. ¡Gracias por elegir Desbloqueos Directos! Saludos cordiales, Carlota
Olá Natanael, obrigado por compartilhar seu feedback positivo! Ficamos felizes em saber que você teve uma experiência agradável com nosso serviço. Se houver mais alguma coisa em que possamos ajudá-lo ou se você tiver mais alguma dúvida, não hesite em entrar em contato. Aproveite o seu iPhone 14 Pro Max desbloqueado! Atenciosamente, Carlota
Hi Jacob,
Thank you for reaching out. I see that your iPhone 15 Pro has been successfully unlocked! 🎉
In terms of concerns regarding multiple payments, I want to clarify that the $28.99 you paid was for the initial Standard Unlock. As per our procedure, all phones require an Eligibility check first, followed by an Unlocking Payment. It looks like you have fully completed the process and no further payments are needed since your unlock is complete.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
Charlotte
Hola Cristian, ¡gracias por tus amables palabras y recomendación! Estamos encantados de saber que nuestro servicio funcionó bien para usted y le ahorró mucho tiempo y esfuerzo al desbloquear su iPhone 12 de T-Mobile USA. Sus comentarios significan mucho para nosotros. Si tiene otros dispositivos o necesita más ayuda en el futuro, no dude en visitarnos nuevamente en directunlocks.com. ¡Tenga un día fantástico! Saludos cordiales, Carlota
“Fast service, wasn't aware of two charges needed to unlock. But it got it unlocked within a couple of hours. Great service, just wish the charges where a bit more clear .”
Hello Terry,
Thank you for your feedback! I'm glad to hear that your Apple iPad was unlocked quickly and that you're satisfied with the service overall. We do strive to make our pricing as transparent as possible, and I apologize for any confusion regarding the two separate charges.
To clarify, the payments cover different parts of the process: the initial $28.99 for the Eligibility Check and the $50 for the Standard Unlock. These details are outlined on the checkout page prior to purchase to ensure customers are aware before proceeding.
We appreciate your understanding and hope you enjoy your unlocked device!
Best regards,
Charlotte
“I have a iPhone 15 plus and this website helped me throughout the process to get my device unlocked. I really appreciate the support also throughout the process of getting my device unlocked.”
Hi Tiyana,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team was able to assist you throughout the unlocking process. If you have any other questions or need further assistance, please don't hesitate to reach out. Enjoy your newly unlocked iPhone 15 Plus!
Best,
Charlotte
Hi Jacob,
Thank you for choosing our service to unlock your Samsung Galaxy S8! I'm glad the process was smooth and quick for you. 🎉
We appreciate your feedback and are here if you need any further support or have any other questions. Enjoy your unlocked phone!
Best,
Charlotte
Hi Smith,
Thank you for your feedback. I see that your iPhone XR has been successfully unlocked from the KDDI Japan network, and that your order status is "Unlock Complete." You've made two payments: $28.99 for the Eligibility Check and $36.00 for the Standard Unlock.
Our goal is always to provide clarity and ensure customer satisfaction. All costs are outlined on the checkout page prior to purchase: first, the Eligibility Check, followed by the Unlocking Payment. We're glad to see the process was completed successfully for you.
If you have any specific issues with the functionality of your unlocked phone or more questions, please don't hesitate to share. We're here to help you have the best possible experience!
Best regards,
Charlotte
Hi Jaquita,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience unlocking your iPhone 12 Pro with us.😊 Your recommendation means a lot to our team.
If you have any other devices you need assistance with in the future or any questions, please don't hesitate to reach out.
Best regards,
Charlotte
Hi William,
I'm really sorry to hear that you’re unhappy with our service. I wanted to let you know that, according to our records, your iPhone 11 from Oi Brazil has been successfully unlocked – your order status is listed as "Unlock Complete."
To complete the unlocking process, please ensure that your iPhone is connected to WiFi and then simply power the phone off and back on. This should finalize the unlock.
If you continue to experience issues, it might be helpful to review the specific steps provided in the email notification sent to you. Should you still encounter any problems, please let us know so we can assist you further.
Thank you for your patience, and we hope to improve your experience with us!
Best,
Charlotte
Hi Rebecca,
Thank you for your feedback! We're thrilled to hear that our service was able to assist you when you needed to order a new SIM card. If you have any further questions or need additional support, please don't hesitate to reach out.
Enjoy your unlocked iPhone XR!
Best regards,
Charlotte
Hola Francisco Fernández F, ¡Gracias por tus comentarios positivos! Me alegra saber que desbloqueaste exitosamente tu Moto E20 en tan poco tiempo. Siempre es un placer saber que nuestro servicio cumplió con sus expectativas. Si tiene otros dispositivos con los que necesita ayuda o tiene más preguntas, no dude en comunicarse con nosotros. ¡Disfruta de tu teléfono desbloqueado! Mejor, charlotte
Bonjour Nadia, Merci pour votre retour ! Je suis ravi d'apprendre que tout s'est bien passé et que vous avez apprécié le service rapide. Si vous avez d'autres questions ou avez besoin d'aide supplémentaire à l'avenir, n'hésitez pas à nous contacter. Profitez de votre iPhone 11 nouvellement débloqué ! 😊 Bien mieux, Charlotte
“Muy buena experiencia con la página, el servicio no es económico y tarda varios días, pero igualmente funciona. Tenía el teléfono incomunicado con Entel y finalmente pude lograr que volviera a conectar a la red. Agradecido con la gestión y con la información de los avances del proceso.”
Hola Mario, ¡muchas gracias por compartir tu experiencia con nosotros! Nos alegra saber que nuestro servicio logró desbloquear exitosamente tu iPhone 13 de Entel Chile, a pesar de que el proceso tomó algunos días. Es fantástico saber que nuestras actualizaciones sobre el progreso le resultaron útiles. Agradecemos su comprensión y paciencia con respecto al costo y el tiempo que tomó. Siempre nos esforzamos por brindar el mejor servicio posible y garantizar que nuestros clientes se mantengan informados durante todo el proceso. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. ¡Disfruta de tu teléfono recién desbloqueado! Saludos cordiales, Carlota
