Hi Uvais Mukrindakath,
I'm sorry to hear about your frustration with the additional charges and service experience. I want to clarify a few things to help improve your understanding:
1. **Payment Structure**: For unlocking your iPhone, we require two payments. You have already paid âŹ13.49 for the Standard Unlock. This information is outlined on the checkout page before you make your purchase.
2. **Order Status**: I'm happy to inform you that your order status is "Unlock Complete." Your iPhone 12 Pro should now be unlocked from the TIM (Telecom Italia Mobile) network.
3. **Support**: I apologize for the lack of chat support. We strive to improve our customer service and appreciate your feedback.
Would you mind confirming if your phone is now successfully unlocked? If you encounter any issues, please let us know.
Thank you,
Charlotte
Hi Kudzai Butau,
Thank you so much for your enthusiastic recommendation! We're delighted to hear that you're satisfied with our service. đđ
If you have any further questions or need assistance with anything related to your iPhone 15 Pro Max unlock, feel free to reach out. Enjoy your newly unlocked phone! đ±âš
Best regards,
Charlotte
âAt first i was super hesitant to spend my money on DirectUnlocks, but iâm glad that i did because my phone is now unlocked and i can use it with any phone service. Highly Recommend!â
Hi John Rt,
Thank you so much for your positive feedback! I'm delighted to hear that you're happy with our service and that your iPhone 6S Plus is now unlocked and ready to use with any network. Your recommendation means a lot to us.
If you have any further questions or need assistance in the future, please donât hesitate to reach out. Enjoy the freedom with your unlocked phone!
Best regards,
Charlotte
âYou guys are awesome I really didnât think it would work but you guys did it and got my iPhone unlocked I
And I appreciate it so much thank you again you guys kick ass!!!! and I really liked it because you guys did it in less than 10 minutes and websites like this. They usually just rip you off but you guys were honest and straightforward with it and you guys got it done a lot character and appreciate it.â
Hi Zach,
Thank you so much for your fantastic feedback! I'm thrilled to hear that you're pleased with our service and that we were able to unlock your iPhone 15 Pro Max from Xfinity USA efficiently. Your kind words mean a lot to us, and we're glad we could deliver a positive and straightforward experience for you.
If you ever need assistance in the future, don't hesitate to reach out. Enjoy your newly unlocked phone!
Best,
Charlotte
âFue muy fĂĄcil y muy rapido se desbloqueo en 5 minutos es un precio muy econĂłmico es una pagina muy confiable y muy rapido con su servicio no dudes en usala si tienes tu iPhone bolkiado para otras redes de compañĂas gracias por su servicioâ
Hola Rafael, ÂĄmuchas gracias por tus maravillosos comentarios! Estamos encantados de saber que encontrĂł nuestro servicio rĂĄpido, confiable y asequible. Es fantĂĄstico saber que su iPhone 11 se desbloqueĂł rĂĄpidamente y de forma satisfactoria. Si tiene otros dispositivos o necesita mĂĄs ayuda en el futuro, no dude en comunicarse. ÂĄDisfruta de tu iPhone desbloqueado! Saludos cordiales, Carlota
âfucken lier company donât deserve to have second chance âŠalways lie and they ask me to redo my bad reviews in order to get my refund well i need my money back so i did but they never refund me but ill make sure that the email of my husband that he iâm
gonna give them 1 star is not even deserve for this lier and scammer companyâŠavoid avoid avoidâ
Hi Julie,
I'm truly sorry to hear about your frustrating experience. I see that your iPhone 12 unlock with AT&T USA is marked as "Unlock Complete." You have made payments totaling $78.99 ($28.99 for the Eligibility Check and $50 for the Standard Unlock), and it seems like the final steps might not have been clear.
Please follow the unlocking instructions provided in your email notification to complete the process: for iPhones, simply connect the phone to WiFi, turn it off, and then turn it back on.
If you're still having trouble, don't hesitate to contact our support team again. We want to ensure your iPhone is fully unlocked and ready to use.
Thank you for your patience and understanding.
Best,
Charlotte
âIt would have been nice to know the total price to unlock the phone before paying the verification fee that I thought was unlocking the phone. Also you can't get a refund if you choose not to pay extra to actually unlock the phone.â
Hi Loraina,
Thank you for sharing your concerns. I understand how unexpected charges can be frustrating. At Direct Unlocks, we strive to provide all necessary information upfront. As stated on the checkout page, "There may be an additional price to pay for the SIM unlock itself, this will be stated on your order summary page prior to purchase."
You've already made the payment of $28.99 for the Standard Unlock, and based on your account, the status is "Unlock Complete". That means your iPhone SE is now successfully unlocked!
If you have any specific issues with the unlocked phone or need further assistance, please let me know. We're here to help you have a seamless experience.
Best wishes,
Charlotte
Hi Sharath Reddy,
Thank you for sharing your experience with us! I'm delighted to inform you that your order status is "Unlock Complete." đ This means your iPhone 15 Pro from Verizon USA is now unlocked.
If you need any assistance with setting it up, donât hesitate to reach out. Thank you for choosing Direct Unlocks, and we hope you have a fantastic experience with your newly unlocked phone!
Best regards,
Charlotte
âAt beginning I was concerned about the fact that you have to pay 2 separate times, but after I paid it didn't even take 1 minute for the Phone to unlock.â
Hello Lilian,
Thank you for sharing your experience! I'm glad to hear that despite initial concerns about the payment process, your iPhone 13 Pro Max was unlocked swiftly. We strive to outline all costs transparently on the checkout page and appreciate your understanding.
If you have any more questions or need further assistance, feel free to reach out.
Best regards,
Charlotte
Hi Joel,
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our customer service. If you have any further questions or need assistance with your unlocked iPhone 12, feel free to reach out. We're always here to help!
Best regards,
Charlotte
Hola Yuliana RodrĂguez, ÂĄMuchas gracias por tus comentarios positivos! Estamos encantados de saber que nuestro servicio le resultĂł fĂĄcil, sencillo, asequible y rĂĄpido. ÂĄEs maravilloso saber que pudimos cumplir con sus expectativas! Si necesita mĂĄs ayuda o tiene alguna pregunta, no dude en comunicarse. ÂĄDisfruta de tu iPhone 11 desbloqueado! Saludos cordiales, Carlota
OlĂĄ Natanael, obrigado por compartilhar seu feedback positivo! Ficamos felizes em saber que vocĂȘ teve uma experiĂȘncia agradĂĄvel com nosso serviço. Se houver mais alguma coisa em que possamos ajudĂĄ-lo ou se vocĂȘ tiver mais alguma dĂșvida, nĂŁo hesite em entrar em contato. Aproveite o seu iPhone 14 Pro Max desbloqueado! Atenciosamente, Carlota
Hi Jacob,
Thank you for reaching out. I see that your iPhone 15 Pro has been successfully unlocked! đ
In terms of concerns regarding multiple payments, I want to clarify that the $28.99 you paid was for the initial Standard Unlock. As per our procedure, all phones require an Eligibility check first, followed by an Unlocking Payment. It looks like you have fully completed the process and no further payments are needed since your unlock is complete.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
Charlotte
Hola Cristian, ÂĄgracias por tus amables palabras y recomendaciĂłn! Estamos encantados de saber que nuestro servicio funcionĂł bien para usted y le ahorrĂł mucho tiempo y esfuerzo al desbloquear su iPhone 12 de T-Mobile USA. Sus comentarios significan mucho para nosotros. Si tiene otros dispositivos o necesita mĂĄs ayuda en el futuro, no dude en visitarnos nuevamente en directunlocks.com. ÂĄTenga un dĂa fantĂĄstico! Saludos cordiales, Carlota
âFast service, wasn't aware of two charges needed to unlock. But it got it unlocked within a couple of hours. Great service, just wish the charges where a bit more clear .â
Hello Terry,
Thank you for your feedback! I'm glad to hear that your Apple iPad was unlocked quickly and that you're satisfied with the service overall. We do strive to make our pricing as transparent as possible, and I apologize for any confusion regarding the two separate charges.
To clarify, the payments cover different parts of the process: the initial $28.99 for the Eligibility Check and the $50 for the Standard Unlock. These details are outlined on the checkout page prior to purchase to ensure customers are aware before proceeding.
We appreciate your understanding and hope you enjoy your unlocked device!
Best regards,
Charlotte
âI have a iPhone 15 plus and this website helped me throughout the process to get my device unlocked. I really appreciate the support also throughout the process of getting my device unlocked.â
Hi Tiyana,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team was able to assist you throughout the unlocking process. If you have any other questions or need further assistance, please don't hesitate to reach out. Enjoy your newly unlocked iPhone 15 Plus!
Best,
Charlotte
Hi Jacob,
Thank you for choosing our service to unlock your Samsung Galaxy S8! I'm glad the process was smooth and quick for you. đ
We appreciate your feedback and are here if you need any further support or have any other questions. Enjoy your unlocked phone!
Best,
Charlotte
Hi Smith,
Thank you for your feedback. I see that your iPhone XR has been successfully unlocked from the KDDI Japan network, and that your order status is "Unlock Complete." You've made two payments: $28.99 for the Eligibility Check and $36.00 for the Standard Unlock.
Our goal is always to provide clarity and ensure customer satisfaction. All costs are outlined on the checkout page prior to purchase: first, the Eligibility Check, followed by the Unlocking Payment. We're glad to see the process was completed successfully for you.
If you have any specific issues with the functionality of your unlocked phone or more questions, please don't hesitate to share. We're here to help you have the best possible experience!
Best regards,
Charlotte
Hi Jaquita,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience unlocking your iPhone 12 Pro with us.đ Your recommendation means a lot to our team.
If you have any other devices you need assistance with in the future or any questions, please don't hesitate to reach out.
Best regards,
Charlotte
