Olá Lucas Mendes, lamento saber que você está insatisfeito com sua experiência. De acordo com nossos registros, o status do seu pedido é “Desbloqueio concluído”, o que significa que seu iPhone 15 Pro deve estar desbloqueado e pronto para uso. Você poderia tentar as etapas a seguir para garantir que seu dispositivo esteja totalmente desbloqueado? 1. Conecte seu iPhone a uma rede WiFi. 2. Desligue o telefone completamente e ligue-o novamente. Se você ainda encontrar problemas, forneça mais detalhes sobre o problema específico que está enfrentando. Isso nos ajudará a atendê-lo melhor. Obrigado pela sua paciência! Atenciosamente, Carlota
Hi Jacob Miller,
Thank you for reaching out. We're sorry to hear about the difficulties you're experiencing with unlocking your Motorola G Pure. You’ve already completed the Eligibility Check and the Standard Unlock, which is great progress!
The unlock codes for your phone are:
- Unlock code1: 1560676491598538
- Unlock code2: 1237262060797089
If your phone is not prompting you to enter an unlock code when a non-TracFone SIM card is inserted, you will need to proceed with a Remote USB Unlock. This situation is mentioned in our terms, and it might require an additional fee.
We encourage you to continue the unlocking process by purchasing the Remote USB Unlock. This method should help you unlock your phone successfully.
If there's anything else you need, please let us know. We're here to assist you in any way we can to ensure you have a positive experience!
Best,
Charlotte
Hola José, gracias por tu reseña. ¡Veo que tu iPhone 12 Pro Max con Tigo Colombia se ha desbloqueado exitosamente! 🎉 En lo que respecta al proceso de pago, vale la pena señalar que todos los costos necesarios se describen claramente en nuestra página de pago antes de realizar la compra. Pagaste $ 28,99 por el servicio de desbloqueo estándar y el estado de tu pedido ahora es "Desbloqueo completo", por lo que no deberías necesitar realizar ningún pago adicional. Espero que esto aclare el proceso y estamos encantados de que hayas desbloqueado tu iPhone con nosotros. Si tiene más preguntas, ¡no dude en comunicarse! Un cordial saludo, Carlota.
Hi Hanane Boukeaba Guendouzi,
Thank you for your positive feedback! We're delighted to hear that you found our service impeccable. If you have any further questions or need any additional assistance, please feel free to reach out.
Enjoy your unlocked iPhone 14!
Best regards,
Charlotte
“I was skeptical at first because I’ve crossed several websites that just charged you upfront without doing anything at all but my phone was unlocked at a convenient price and now I can use with any carrier. Thank you Direct Unlocks!”
Hi Marisol,
Thank you for sharing your experience and for trusting Direct Unlocks with your iPhone 11 unlocking! We're thrilled that you found our service convenient and are now able to use your phone with any carrier. If you have any other devices in the future or need any further assistance, don't hesitate to reach out. Enjoy your newly unlocked phone!
Best wishes,
Charlotte
Hi Alexander,
Thank you for reaching out and sharing your experience. I'm sorry to hear that you felt this way about our service. I'm pleased to inform you that your iPhone 15 has been successfully unlocked from Bell Canada, as per the "Unlock Complete" status.
To address your concern about multiple payments, I can assure you that all costs are clearly outlined on the checkout page before making a purchase:
- Eligibility Check
- Unlocking Payment
You've paid $28.99 for the Standard Unlock, and no additional payments are mentioned. If a Premium Service were required, it would be indicated in your status, but it appears that it was not needed.
Regarding refunds, our policy states that payments are generally non-refundable unless certain criteria are met. Since your phone has been successfully unlocked, no refund would be applicable here. If you experience any issues post-unlock, please let us know so we can assist you further.
I appreciate your understanding and would love to hear about your experience with your now-unlocked phone.
Best,
Charlotte
“Does what it says it will, I was skeptical at first as my provider was looking at 3-10 days to unlock.
They do an initial check to see if the phone can be unlocked for a fee.
If that is successful they then continue with unlocking the phone for an additional fee but the speed and ease was worth it for me.”
Hi Simon Haley,
Thank you for sharing your experience with us. I understand that you had concerns initially, but it's great to hear that our service's speed and efficiency met your expectations. Our two-step process, starting with an Eligibility Check and followed by the Unlocking Payment, is designed to ensure smooth and successful unlocks.
We're pleased that we could provide a quick solution compared to your provider's timeline. If you have any other questions or need further assistance, please feel free to reach out. Enjoy your unlocked iPhone 13!
Best,
Charlotte
Hi Kenyetta,
Thank you so much for sharing your positive experience with us! I'm thrilled to hear that the unlocking process for your iPhone 14 Pro Max went smoothly and that you can now enjoy the freedom of using any carrier. 🚀
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Hi Alexa,
Thank you for your feedback. I'm glad to hear that we were able to help you unlock your iPhone 14 Pro Max from Cricket USA!
Since your order status is "Unlock Complete," everything should be good to go. If you have any issues or need further assistance, please don't hesitate to reach out. Just as a reminder, your current payment of $28.99 covers the Standard Unlock. If your phone required a Premium Service, those details would be included in your status, but it looks like you've completed everything successfully!
Thanks again for choosing Direct Unlocks!
Best,
Charlotte
Hi Ashley,
Thank you so much for your positive feedback! We're thrilled to hear that you had an amazing experience with our service and that your iPhone 14 Plus unlock with Verizon USA was successful. If you have any other devices that need unlocking or any questions in the future, don't hesitate to reach out. We're always here to help!
Warm regards,
Charlotte
Hi Mohamed,
Thanks for your feedback! I’m glad to hear that your iPhone 14 Pro Max has been successfully unlocked and that the process was quick. It's great to know you can now use it with any carrier of your choice.
If there's anything more we can assist you with or if you have any questions, feel free to reach out. We appreciate your business and hope you enjoy your unlocked phone!
Best regards,
Charlotte
Hi Veronica,
I'm thrilled to hear that you're 100% happy with your unlocked iPhone 13 Pro! Having a backup phone is definitely a smart move, especially when life throws unexpected accidents our way.
If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked device!
Best wishes,
Charlotte
Hola Ángel, gracias por comunicarte. Me complace informarle que el estado de su pedido es "Desbloqueo completo". Esto significa que tu iPhone 11 ahora debería estar desbloqueado de la red Claro. Para completar el proceso de desbloqueo, siga estos pasos: 1. **Conecte su iPhone a WiFi.** 2. **Apague su iPhone y vuelva a encenderlo.** Si encuentra algún problema durante este proceso, no dude en Ponerse en contacto. ¡Estamos aquí para ayudarte a disfrutar plenamente de tu dispositivo desbloqueado! Saludos cordiales, Carlota
Hi Brandon,
Thank you so much for your feedback and for choosing our service to unlock your iPhone 15 Pro Max from T-Mobile USA! We're delighted to hear that the service was successful.
We understand the multi-step payment process can seem a bit confusing, but each payment is necessary to ensure that the service is carried out effectively. Here's a quick breakdown of what you’ve paid for:
1. **Eligibility Check** ($28.99) - To verify that your phone can be unlocked.
2. **Standard Unlock** ($50) - The initial unlocking process.
3. **Premium Service** ($357) - The final and more comprehensive unlock.
All these costs are outlined on our checkout page prior to purchase to ensure full transparency.
Thank you again for your patience and understanding. If you have any further questions or need additional assistance, please don't hesitate to reach out!
Best regards,
Charlotte
Hola Jennifer, ¡muchas gracias por tus amables palabras! Estamos encantados de saber que tuvo una excelente experiencia y que el proceso de desbloqueo de su iPhone 12 Mini fue instantáneo. Estamos aquí para ayudarle con cualquier servicio futuro que pueda necesitar. ¡Tenga un día fantástico! Saludos cordiales, Carlota
“El servicio de liberación de móvil por IMEI fue muy eficiente y no tan tardada, agradezco su servicio y espero que en un futuro pueda ser mas económico, lo recomiendo bastante para las personas que tengan bloqueado su MÓVIL para usarlo con cualquier compañía”
Hola Julio, ¡muchas gracias por tus comentarios positivos! Nos alegra saber que nuestro servicio de desbloqueo de dispositivos móviles le resultó eficiente y oportuno. Nos esforzamos por brindar el mejor servicio posible a nuestros clientes y su recomendación significa mucho para nosotros. Entendemos su comentario sobre el costo y siempre buscamos ofrecer precios competitivos manteniendo la calidad de nuestros servicios. Si tiene otros dispositivos que puedan necesitar ser desbloqueados en el futuro, ¡no dude en comunicarse con nosotros! Saludos cordiales, Carlota
“Bonjour m ont débloqué le téléphone très rapidement
Et j ai pue inséré ma nouvelle SIM dans les 5 minutes
Bien et efficace je recommande
Cordialement”
Bonjour Martin Emmanuel, Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez eu une bonne et efficace expérience avec notre service et que votre iPhone 11 de SFR France est débloqué avec succès. Votre recommandation compte beaucoup pour nous et nous sommes là pour vous aider si vous avez d'autres questions ou si vous avez besoin d'aide supplémentaire. Cordialement, Charlotte
Hello Chad Clifford,
Thank you for leaving your review.
I see that you have successfully completed the unlocking process for your Apple iPad from Sprint USA. Great news! Your order status is marked as "Unlock Complete." We’re thrilled that the service worked smoothly for you.
If you have any further questions or issues with your unlocked iPad, please feel free to reach out. We're here to help!
Best regards,
Charlotte
