Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.54

4.5 Rating 1,579 Reviews

88 %

of reviewers recommend Direct Stoves

4.5

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Direct Stoves 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

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“We have not installed it yet. As for the ordering process, it was delivered promptly on time and well packaged. Hope the unpacking and installation follow suit.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Superfast delivery. Excellent serviced. Very pleased.”

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Posted 2 years ago

“Superb Skiddaw wood burning stove has transformed front room. 5kw stove heats the room, the hallway and stairwell and leaving door open is no longer a problem! Lucy was so patient and helped us choose just the right appliance. Local installers Tim King County Chimney Specialists did an excellent job. MI fires also reassured me about provenance of stove and modern slavery guarantee. Very happy customer.”

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Posted 2 years ago

“Quick delivery we’ll packaged and a good price”

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Posted 2 years ago

“Excellent service and delivered on the day I requested”

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Posted 2 years ago

“Register plate arrived after a short delay but Company phoned me to tell me about the delay which they had dealt with and when it arrived my fitter said it was the best quality plate he had fitted 👍”

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Posted 2 years ago

“Fantastic quick service from the team.”

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Posted 2 years ago

“The wood burner and flue from my new build house were removed. Very helpful men, who covered up the chimney hole very neatly.”

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Posted 2 years ago

“Yet to be installed: however, very pleased so far.”

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Posted 2 years ago

“Really happy with my stove but the delivery was awful Cancelled twice without informing me I had to call them Three days hanging about for it”

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Posted 2 years ago

“Prompt and helpful service. I'd use them again!”

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Posted 2 years ago

“Very helpful and delivered right on time 😊”

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Posted 2 years ago

“Excellent communication from this company, quality product and great price, delivered on time!! Would highly recommend 👍🏻”

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Posted 2 years ago

“Delivered quickly. Company helpful recommend”

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Posted 2 years ago

“Excellent company to deal with. Very pleased with my stove.”

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Posted 2 years ago

“Great transaction fantastic communication from start to finish high quality product would definitely buy from this company again”

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Posted 2 years ago

“Very happy with the fire and no problems with the delivery. Great service.”

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Posted 2 years ago

“Very helpful service. I didn’t have much of an idea what was needed for our particular job but after explaining, measuring and sending photos the gentleman on the customer service team set everything up for us - stive, flue kit, chimney, flashing and all bits that were needed. Everything delivered together and exactly on the date we asked for. Excellent service highly recommended! I am going to install over Easter Holidays. Thank you!”

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Posted 2 years ago

“Good customer service and competitive price.”

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Posted 2 years ago

Direct Stoves is rated 4.5 based on 1,579 reviews