Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.54

4.5 Rating 1,579 Reviews

88 %

of reviewers recommend Direct Stoves

4.5

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Direct Stoves 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

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“Lovely looking stove, just right for our living room. Delivered on time as arranged. Very pleased”

Direct Stoves 5 star review on 10th December 2021

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Posted 3 years ago

“Initial delivery date given on order not met. A month later it was due to be delivered. Stayed in for 2 days waiting only to be told it wasn’t my wood burner and mine was sat in the warehouse. It did arrive a couple of days later. Sadly I had to do all the chasing and my wasted time waiting in for delivery (2 days) was only worth £25.”

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Posted 3 years ago

“Fantastic customer service and brilliant delivery times. Incredibly happy”

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Posted 3 years ago

“Great items and top service Highly recommend”

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Posted 3 years ago

“Best price on the internet. Good correspondence. Free delivery to Northern Ireland! Delivery took 10 days but that was during the shortage of delivery drivers, winter 2021. All good 👍🏻”

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Posted 3 years ago

“I recently purchased a Parkway Arundal XL multi-fuel stove from DirectStoves. The order process was very quick, efficient and friendly and delivery was as agreed (ordered Thursday, delivered Monday). Delivery was by Palletline, the driver was very helpful as the stove weighed 98 kilogram! The stove was installed the following day and I am delighted. Very efficient, smart and a good price. I have no hesitation in recommending DirectStoves. Excellent!”

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Posted 3 years ago

“Excellent and smooth purchase transaction. A* delivery”

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Posted 3 years ago

“Easy to use and well presented website made buying the stove uncomplicated. Delivery was fast and I had to make contact to change the delivery address which was done without issue. The stove itself is lovely, the glass front is large so you can see the fire, it admits really good heat too. Very pleased.”

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Posted 3 years ago

“Great service Great product - Celsi glass electric stove xd. Delivered on time.”

Direct Stoves 5 star review on 7th December 2021

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Posted 3 years ago

“The stove was delivered on the day they said ,but still waiting for the back flue box ,have contacted direct stoves and its going to be 5 /7 days direct from manufacturer the stove was delivered 24th November hope fully we get it before Christmas not sure which one”

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Posted 3 years ago

“Stove was cancelled by us and cost £145 return postage. .yet to have it delivered only costs £45 ....mmmm someone es maths out ....It was also only half way here ....”

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Posted 3 years ago

“Great service, fast delivery!”

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Posted 3 years ago

“All went smoothly and the stove was delivered safe and sound. Thank you.”

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Posted 3 years ago

“Very quick delivery . lovely stove . Pity i could not speak to any one about ordering the wood burning kit as i did not order it with the stove so had to get it else were”

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Posted 3 years ago

“The Stove I ordered was very competitively priced and my order arrived on the scheduled date. Having had the stove installed it makes a great functional feature to my living room.”

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Posted 3 years ago

“Excellent service & product”

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Posted 3 years ago

“Ordered and received the most beautiful electric stove from Direct Stoves. The process was quick and easy and delivery was spot on and very quick. I had to contact the customer service team a couple of times due to an error on my part and they were so helpful and responsive. Excellent all round - thank you Direct Stoves!”

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Posted 3 years ago

“Good selection and fair prices, delivered to your door. Great stove, easy to assemble and fit and works brilliantly.”

Direct Stoves 5 star review on 4th December 2021

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Posted 3 years ago

“Speedy service delivery on date provided”

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Posted 3 years ago

“We were very happy with Direct stores, impressive choice of stoves. Very good prices. Efficient delivery.”

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Posted 3 years ago

Direct Stoves is rated 4.5 based on 1,579 reviews