Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.54

4.5 Rating 1,577 Reviews

88 %

of reviewers recommend Direct Stoves

4.5

Based on 1,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Direct Stoves 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

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“Excellent service 👍”

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Posted 2 years ago

“Fantastic quick and quality service which didn't brake the bank . Highly recommend”

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Posted 2 years ago

“Absolutely love it excellent service”

Direct Stoves 5 star review on 3rd August 2022

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Posted 2 years ago

“Amazing service 10/10”

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Posted 2 years ago

“Very pleased with the fire, it is exactly as advertised but the delivery driver was very unhelpful. He left the fire at the top of the drive refusing to bring it closer to the house as he had a bad back.”

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Posted 2 years ago

“Great product, fast service.”

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Posted 2 years ago

“From phone order to delivery (useful pallet and plywood crate) 2 days later all went surprisingly smoothly. Good pair of stove gloves, 1m stovepipe, register plate included. Happy customer.”

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Posted 2 years ago

“Fire quality good. Price good. Delivery first class.”

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Posted 2 years ago

“Excellent service, highly recommend”

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Posted 2 years ago

“Contacted customer service for advice and they couldn’t have been more helpful. Delivery came really swiftly, packaged really well. Just can’t wait to get it fitted!”

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Posted 2 years ago

“great stove - now installed and had a few lovely chill outs infront of the fire - great product and friendly service”

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Posted 2 years ago

“Amazing service!!! Competitively priced. The stove was out of stock in most other places. We chose the first available delivery date (tongue-in-cheek as we live in north east Scotland) and it arrived!!! Very impressed indeed!!”

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Posted 2 years ago

“Swift and very efficient service”

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Posted 2 years ago

“Not installed it yet but a great little log burner for our summer house looks well made. Cant wait to lite it up many thanks”

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Posted 2 years ago

“Excellent service and communication still on with fitting the stove but the service from Direct Stoves has been faultless to date”

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Posted 2 years ago

“Excellent service, stove arrived on time, all present and correct.”

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Posted 2 years ago

“Quick efficient service. Helped out when the stove I wanted was not in stock”

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Posted 2 years ago

“We purchased a Helios 5 Eco Stove, looks great. Would recommend this stove.”

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Posted 2 years ago

“Absolutely fantastic service, bang on budget. They took care of everything and it looks amazing. Very happy”

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Posted 2 years ago

“Very pleased with the quick delivery and the stove.”

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Posted 2 years ago

Direct Stoves is rated 4.5 based on 1,577 reviews