Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.54

4.5 Rating 1,579 Reviews

88 %

of reviewers recommend Direct Stoves

4.5

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Direct Stoves 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

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“Good quality and at a good price. Happy to help / advise and delivered on time.”

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Posted 2 years ago

“Delivery service was very prompt and well executed. Stove will be installed in the next few weeks”

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Posted 2 years ago

“After quite some research, we purchased portway ardunel multi fuel stove To replace our vary old burner, Order was delivered on the promised day and tracking was perfect, but on arrival the flue and register plate was damaged but this was very quickly sorted and new replacements was sent within 2 days Would recommend direct stoves.”

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Posted 2 years ago

“The member of staff at the Stockport branch, Tony, was courteous and very helpful, however, I had some difficulty getting through on the telephone and when placing my order I didn’t feel 100% confident that the person I was talking to knew fully what I wanted. I am very pleased with the price of the fire I chose and hopefully, it will arrive on 31st January as requested.”

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Posted 2 years ago

“Excellent service. Was told delivery would be between 9 and 5 and true to their word, delivery was made at 9.05! And only 3 days after ordering. Great product so very pleased all round.”

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Posted 2 years ago

“Perfect little stove. Heats our cold kitchen perfectly. Delivery was quick and was packed well. Can’t fault.”

Direct Stoves 5 star review on 24th January 2022

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Posted 2 years ago

“Easy and simple transaction. Delivery was as expected (on time and professional delivery driver). Product is also excellent. A vast improvement to our previous stove. Would definitely recommend direct stoves to anyone”

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Posted 2 years ago

“Fantastic service from start to finish 🤩🤩🤩”

Direct Stoves 5 star review on 23rd January 2022

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Posted 2 years ago

“Lack of communication, stove is supposed to be arriving tomorrow but no up date what so ever.”

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Posted 2 years ago

“Very happy with purchase, wood burner was very good value. Delivered on the day I arranged for. All good.”

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Posted 2 years ago

“Great service, shame I had to correct my address put on the email order confirmation. Lovely quality product, very happy with our purchase.”

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Posted 2 years ago

“Fantastic from start to finish inc delivery. Ordered the Friday delivered the Monday first thing, £25 off too. Would highly recommend 5*”

Direct Stoves 5 star review on 20th January 2022

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Posted 2 years ago

“Great service from Anthony and prompt delivery and love celsi stove highly recommend Direct Stoves”

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Posted 2 years ago

“Excellent service, speedy delivery, very competitive.”

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Posted 2 years ago

“Very happy with the Celsi electristove I bought. The only reason my score is a 4 not a 5 is the time taken to deliver an item that was supposedly "in stock" but actually turned out to be sent directly from the manufacturer. A minor point certainly, but one that I found irritating.”

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Posted 2 years ago

“Delivered in good time - service was excellent.”

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Posted 2 years ago

“Apart from difficulties trying to pay with our credit cards everything was fine and we are very pleased with the purchase of the Broseley electric stove. Our credit cards have been used on other sites since with no problems encountered.”

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Posted 2 years ago

“The information that was given on the site was very comprehensive and the service and delivery was excellent”

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Posted 2 years ago

“Excellent communication on delivery and product. Poor communication on enquiries rang for advice on setup and emailed but still have had no reply. Had to go elsewhere to find out what the mystery part was for as it was not in instructions. Natural Air Intake.”

Direct Stoves 4 star review on 18th January 2022

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Posted 2 years ago

“Beautifully made, top quality. Looks expensive. Lovely for any room.”

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Posted 2 years ago

Direct Stoves is rated 4.5 based on 1,579 reviews