Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.54

4.5 Rating 1,579 Reviews

88 %

of reviewers recommend Direct Stoves

4.5

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Direct Stoves 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

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“The ordering process was easy and the transaction was flawless. Great range at very competitive prices, fast delivery, and stove well protected with sturdy packaging. Thank you very much”

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Posted 3 years ago

“Fantastic all round, quick hassle free delivery and wood burner is amazing. Just what we needed.”

Direct Stoves 5 star review on 17th November 2021

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Posted 3 years ago

“Will happily use again A seamless transaction and delivery. Very happy with Tiger stove.”

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Posted 3 years ago

“I am still waiting for it to be delivered?!!!!!”

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Posted 3 years ago

“Excellent service. Product delivered in just 48hrs. Will definitely use this company again.”

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Posted 3 years ago

“Everything was good from enquirey to delivery and good quality product for the price”

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Posted 3 years ago

“Product is ok. Delivery arrangements poor”

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Posted 3 years ago

“Sales team were very knowledgeable and my order arrived very quickly.”

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Posted 3 years ago

“I was a little concerned after previous reviews that the item would not be in stock but i called and they confirmed it was, they delivered it on time and well packaged. Would use them again.”

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Posted 3 years ago

“Good service and fast delivery”

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Posted 3 years ago

“Excellent delivery and delighted with the product. Our first log burner!”

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Posted 3 years ago

“It did exactly what it should. I selected a product, paid, it was delivered. No problem.”

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Posted 3 years ago

“Brilliant, exactly what we wanted. Lights easily and burns with an hypnotic flame. The warmth and glow is so relaxing. Lovely piece and well worth the money. The service from Stoves and delivery were second to none. Highly recommend them. Thanks”

Direct Stoves 5 star review on 12th November 2021

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Posted 3 years ago

“Happy with the service I get and it was delivered on time”

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Posted 3 years ago

“Excellent communications over the telephone and via email. Delivery driver was terrible wouldn’t help move the stoves indoors, just wanted to abandon them outside.”

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Posted 3 years ago

“I have bought 3 log burning stoves from Direct Stoves - They are a brilliant company who take calls efficiently and quickly. Delivery date was as promised. I can highly recommend direct stoves for excellent prices and excellent service. Thank you”

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Posted 3 years ago

“Great little stove, all parts delivered promptly and to the door. Good price as well, very pleased.”

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Posted 3 years ago

“Superb service from great staff that genuinely take time to assist. I cannot recommend this company enough. Brilliant ! 1st class and 5⭐s.”

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Posted 3 years ago

“Ordered our stove, had an issue with the installer, I had to wait several months to fit with his work load Direct Stoves were more than helpful to store it. Called them when we were ready and it arrived as promised FANTASTIC service and nothing was too much bother Thanks”

Direct Stoves 5 star review on 10th November 2021

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Posted 3 years ago

“Excellent service from point of order to arranging delivery. Absolutely love my new fire. Would highly recommend.”

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Posted 3 years ago

Direct Stoves is rated 4.5 based on 1,579 reviews