Direct Peptides Reviews

Name: Direct Peptides
Address: 2 mountpleasant drive, newtownards, 2 mountpleasant drive, newtownards, newtownards
Rating: 3.80

3.8 Rating 650 Reviews

69 %

of reviewers recommend Direct Peptides

Company Reviews

Metrics

Info

3.8

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Absolutely always the best customer service, quick shipping, anonymous packaging and excellent high quality products!”

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“Paid as instructed then got emails to say I didn't pay 3 days later!! I was a bit annoyed but the staff were very polite and courteous and responded quickly. Turns out bank held payment. Throughout the processe they kept in contact and I felt assured as have used them many times for my research.”

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“Products are great quality. They ship from UK and Im in the U.S. They've been great to me! Extremely responsive and respectful; very friendly. I had one broken bottle (not their fault, rough handler) in my shipment of multiple items. They replaced it immediately, by immediately I mean they sent it out right away and i received it after it crossed the ocean, then the border, then customs, thwn the USPS. You have to remember (hard to do when you're excited) getting things shipped especially overseas takes time and will get damaged, it's inevitable. Be patient and kind to your shipper, the people at Direct Peptides are awesome and so are their products.”

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“Charlie is a useless individual who has ignored my last 5 emails trying to resolve a dispute, despite indicating still wanting to do business. Best to ignore, there are many other reliable vendors available.”

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Hi Brent, I am struggling to find the five ignored emails, we only have one email not replied to from you which was subsequently replied to 2 days later. We do not work over the weekends therefor replies will be delayed. Kind regards, DP Team

“Scammers. They provided me a credit card link to payment and I paid. They said that it didn't go through and to provide a screenshot. I send a screenshot of my bank statement and I get either nonsense emails or no reply.”

Helpful Report

Hi Domenic, Reading back through your emails it seems the issue was not a missed payment, you requested a 10% refund which we are physically unable to do as per our card payment processor you proceeded to file a chargeback against us which we subsequently refunded. Leaving reviews calling us scammers when your payment has been returned and you received your product seems unfair. Tracking link showing item as delivered: https://www.dhl.com/gb-en/home/tracking/tracking-express.html?submit=1&tracking-id=4162970361 Kind regards, DP Team

“6 weeks after placing the order I received nothing. Still waiting for them to answer my messages. Scam??”

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“Very fast service and trustworthy”

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“I left a review after I received the spray. As it did nothing I had suspicions that it was water! I even tasted it! It felt looked and tasted like water, far as I'm concerned it was water. I got an email back that not only did they not deny or defend that it wasn't water, they said that if I removed my review they would reimburse my money. 3 months on ive received nothing. Please don't fall for this. It means they only leave up reviews that are either fake and/placebos”

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Hi Mike, I have reached out to you via email to discuss this further, however received no response, please email me on info@direct-peptides.com

“Great communication, always helpful, lovely staff! thanks so much! A happy returning customer for the 6th time :)”

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“My order arrived quickly & communication was great! Great product & I will definitely be continuing with using this company. Thanks to Charlie too, always replying to my emails promptly & helpful with any questions I had. Cheers”

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“My first time order was not fulfilled properly, I contacted the company and they expeditiously fulfilled the discrepancy and expected the error. Thank you for your honesty and standing by your product! I will definitely be a loyal customer.”

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“I'm glad we have come to an agreement re my order, and I'm expecting the full refund., Lidia.”

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“So far around 15 orders, every last one of them arrived safely. Quality is unbeatable. No problem with custom’s unless some higher tax fees now but that is not DP fault! My top 2 choices is BPC157 and TB500 ❤️”

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“Direct peptide sells fake peptides and certainly sarm too. Among other things, I bought Hcg which did not show up on the test. There were no active ingredients here.Pharma grade is the same as Direct peptide. Do not buy anything from here. I have contacted them but they just explain everything away”

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Hi, firstly we do not sell Sarms? please provide your order number or name and I would be happy to discuss this further with you. You can email me on info@direct-peptides.com

“After 40 years I finally woke up and got rid of my autism. The oxytocin practically saved my life. I have noticed that for a decisive effect, higher doses are required, which significantly increases the cost. The customs costs also have to be added, unfortunately. Thank you Direct Peptides”

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“Great service, great communications, very helpful, reasonable delivery time, half a planet away. Thanks guys.”

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“My only peeve was that it took 3 weeks to receive the HCG product. However a gentleman by the name of Charlie did get back to me promptly and explain that there was a postal strike. Charlie impressed me because he responded asap to my questions. I am happy with this company would be nice to see them publish directions on daily dosages etc. Will for sure buy from them again.”

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Sorry for the delay in shipping but glad to hear you are happy with your products!

“Le processus de commande a été très simple et la livraison a été rapide. Très satisfait du spray nasal Sermorelin.”

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“I have been waiting over 5 weeks for my product and still have not recieved anything. I contacted customer services and was told to contact the courier, the courier told me it was lost. I let customer services know this about 10 days ago but I'm yet to recieve a response. Very disappointing service.”

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Hi James, I have looked into your order and after a failed first delivery we resent another order in which arrived. Would you mind removing this review as your parcel was in fact delivered. Many Thanks, Direct Peptides.

“Excellent service. Exceptionally well in terms of communication. And the product's quality is consistently high. I have transacted business with them on several occasions, and every one of those occasions has been a pleasant one. Strongly recommended!”

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Direct Peptides is rated 3.8 based on 650 reviews