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Direct Car Parts Reviews

4.8 Rating 1,315 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
Top rate. Apart from the waiting time.
Helpful Report
Posted 4 years ago
Excellent service as always
Helpful Report
Posted 4 years ago
Easy to fit but could have had a bit more tape adhesive to make sure it actually sticks forever. It also looks good on the car .
Helpful Report
Posted 4 years ago
arrived quicker than expected. The Touch has done what it was purchased for. Weather and time will tell on it's durability
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Posted 4 years ago
Direct car parts were great - the only company with the part that I needed, they sent it immediately and it arrived the next day in time for my holiday. Thank you. Mrs Wicks
Helpful Report
Posted 4 years ago
I ordered product from Direct Car Parts for my husband He was delighted with the product and how quick and efficiently it was delivered to our door Will certainly order from Direct Car Parts in the future
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Posted 4 years ago
arrived in the agreed time frame, items spot on as described, the bumper trim fitted perfectly
Helpful Report
Posted 4 years ago
I purchased an excellent bumper protector for my Renault Megane. I would have given 5 stars but the communication was a tad confusing as I was given 3 different dates for delivery (as Direct Car Parts had to order from a 3rd party). The web page gave one estimate for delivery, the sales receipt extended this by 3 days and a subsequent communication extended this by a further 5 days! That said, I received my purchase just within the original worst case estimate. The seller also used a delivery service different to that requested on my order....
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Posted 4 years ago
Top quality and promp service
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Posted 4 years ago
Excellent all round service
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Posted 4 years ago
Easy people to deal with delivered when they said they would and I can't fault the the quality of the part I ordered. Instructions with it were easy to follow too.
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Posted 4 years ago
Goods arrived on time we'll packed and in perfect condition
Helpful Report
Posted 4 years ago
Purchased EVOQUE rear bumper guard. Yes it arrived fairly promptly, yes it fits and does the job however, I would say it's very over priced for what it is.
Helpful Report
Posted 4 years ago
Hi Gareth Owen, It costs a lot to manufacture tooling to make this type of product. The price was shown clearly on the website so if you felt that £57.99 with free deliver was too much, maybe you shouldn't have purchased it.
Posted 4 years ago
I ordered some black seat covers for my "new" 2002 nissan micra. The material itself is made well, its not falling apart. However... The seat cover that was at the top of the packaging had been sun bleached, i could tell because the shape was perfectly around the label on the packaging and no other seats had this. One of the head rest piece was still attached to the side of the passenger cover, so i had to remove it in order to put it on. And then finally, the rear passenger seat covers had no holes for the belt buckles... So i had to cut some in. Im not overly bothered, they didn't cost much and they do the job of covering 18 years worth of wear and tear. But just a bit let down by the storage of the product and execution of the finished product.
Helpful Report
Posted 4 years ago
Excellent service and product, exactly what I needed for my wife’s new micra which needed a space saver tyre which Nissan no longer supply. The fact it came with jack, wheel brace and canvas bag was a bonus at this price, certainly recommend to friends and family.
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Posted 4 years ago
Very good service will use again
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Posted 4 years ago
Sometimes it can be a bit hit and miss buying anything to enhance your car, but I can honestly say I’m blown away by the great quality of this product. It looks as if it is as it should be, seamless.
Helpful Report
Posted 4 years ago
Order item, however, it was not available as out of stock. This information was only provided after purchase. There was a 2 week delay but it arrived safe and sound and as described.
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Posted 4 years ago
Was looking for a few not off the shelf items for my new car. Found staff informative and very helpful. Even bundled my order together to save us postage. A+++++
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Posted 4 years ago
Had a very short delivery window before going abroad. I called customer service who promised to call back next morning to confirm if they could deliver in time. They did call me and the space saver tyre WAS delivered next day. Fantastic service. Totally recommend them.
Helpful Report
Posted 4 years ago
Direct Car Parts is rated 4.8 based on 1,315 reviews