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Direct Car Parts Reviews

4.8 Rating 1,315 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
I bought a bumper protector from them for my skoda. It came in good time, had great instructions and fit perfectly.
Helpful Report
Posted 10 months ago
Excellent service , I had accidentally double clicked by order . I contacted Direct Car Parts The order was amended and I received a refund. Great service .
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Posted 10 months ago
Bought a FAZUA eBike lighting connector unit. Priced very competitively and dispatched very promptly. All in all a great transaction!
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Posted 10 months ago
Bumper protector delivery very promptly, third time I’ve used this product. Would definitely recommend
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Posted 11 months ago
Good value and prompt delivery. Good service all round.
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Posted 1 year ago
Am very pleased with your service and prompt delivery,and well packed would recommend you to others
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Posted 1 year ago
FROM PRE ORDER (CHECKING AVAILABILITY / WOULD FIT MY CAR ETC) TO BEING DELIVERED AN ABSOLUTE EXCELLENT JOB. MANY THANKS.
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Posted 1 year ago
When I queried the despatch date because it wasn’t despatched on the day they said ( according boy Royal Mail,I was told “ to think what I want”. What a disgraceful response when you bear in mind I waited for a month for the item.
Helpful Report
Posted 1 year ago
Let's get the facts straight here Peter as you seem to have a habit of making up your own version of events: You ordered the item on the 13th of October - The item was clearly shown as 'Special Order' with a lead time of approximately four to five weeks on our website and you were also advised by email that the delivery date would be on or before the 23rd of November. - It was delivered to you on the 16th of November. We actually emailed you on 8th of November to let you know that the item had been dispatched with Royal Mail using a Tracked 48 hour service. You then emailed to say that you were unable to track the item so we investigated the matter. I emailed you on the 14th of November to apologise for the delay and to explain that there had been a glitch with Royal Mail. They had collected the goods from us on Wednesday the 8th as advised but had held the goods in the local collection office. In your reply to my email, you called me a liar.
Posted 1 year ago
Now that's disgraceful as I'd only been honest and courteous with you until this point. My response to this was: "I have told you exactly what happened so you can think what you want as far as I'm concerned." Those are the facts.
Posted 1 year ago
Bumper Cover for my Mercedes was more expensive than others. but it fitted well. Only slight complaint with it it scratches quite easily when the dogs jump in and out of the car. But it is livable with
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Posted 1 year ago
top products at very good prices with fast delivery times.
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Posted 1 year ago
Delivered speedily in good condition.
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Posted 1 year ago
Sourced the part I required with ease on their website. Decent price and delivery time. Delivery was in time and the part was exactly what I wanted and is of a decent quality.
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Posted 1 year ago
Great service
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Posted 1 year ago
Ordered a sill protector for my ateca superb fit and arrived within the time stated. Excellent service
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Posted 1 year ago
Ordered a bumper protector for my new car. As it was a new model it wasn’t widely available so I googled part to find best price. DCP were cheaper than buying from the manufacturer direct. Although not a stock item it was delivered in their timeframe. Haven’t fitted part yet as car has been slightly delayed but looks good and should stop my dogs scratching the bumper. Much cheaper than main dealer prices.
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Posted 1 year ago
Easy ordering system. Quick delivery. Good prices!!
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Posted 1 year ago
I bought a protector for my rear bumper doesn’t fit flush to the bumper and only covers a bit of it
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Posted 1 year ago
Good price, item well packed and delivered in good time.
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Posted 1 year ago
very good, everything fits perfectly
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Posted 1 year ago
Fantastic service from Direct Car Parts. Good quality boot cover that fits like a dream. Good instructions are included in the well-packaged item. Arrived early as well. Now in my "saved sellers" list.
Helpful Report
Posted 1 year ago
Direct Car Parts is rated 4.8 based on 1,315 reviews