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Direct Car Parts Reviews

4.8 Rating 1,316 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
Very good service, arrived when said.
Helpful Report
Posted 6 years ago
great product protects rear bumper from scatches
Helpful Report
Posted 6 years ago
Just what I wanted. Fits perfectly and does the job
Helpful Report
Posted 6 years ago
Pinch nut and bolt delivery was quick would recommend and buy again
Helpful Report
Posted 6 years ago
Excellent-perfect fit, easy to fit and top quality.
Helpful Report
Posted 6 years ago
Goods arrived speedily and were well packaged. The quality looks good but I haven't fitted them as yet!
Helpful Report
Posted 6 years ago
Hello, I know that you sent me the tracking number. The goods arrived in the Czech Republic in 18.7.2018. No one informed me that they will bring the goods 20.7.2018. Where should I call when I did not know which shipping company should have brought me. And what about money? When you will send me back to my account ? Thank you. Your review has been responded to. We're sorry you feel this way about our service but here's what happened; Your order was placed on 4th July and dispatched the same day with Parcelforce International Service to Czech Republic. We emailed you the tracking details that same day too. On the 20th of July an attempt was made to deliver the goods and the local delivery agent reported: Delivery attempted - premises closed. The goods were then held at your local depot until the 26th before being returned to the UK as the item hadn't been called for. The goods have since been received back to our premises. You order has now been refunded in full.
Helpful Report
Posted 6 years ago
We're sorry you feel this way about our service but here's what happened; Your order was placed on 4th July and dispatched the same day with Parcelforce International Service to Czech Republic. We emailed you the tracking details that same day too. On the 20th of July an attempt was made to deliver the goods and the local delivery agent reported: Delivery attempted - premises closed. The goods were then held at your local depot until the 26th before being returned to the UK as the item hadn't been called for. The goods have since been received back to our premises. You order has now been refunded in full.
Posted 6 years ago
Good product. Prompt dispatch. Thank you
Helpful Report
Posted 6 years ago
Very good quality for the price.
Helpful Report
Posted 6 years ago
Very good quality for the price.
Helpful Report
Posted 6 years ago
Prompt receipt from ordering of a rear bumper protector for my 2013 Ford C Max . Very good fitting information which enabled me to have the confidence to fit it myself with no problems. Perfect fit and a quality product. Would recommend.
Helpful Report
Posted 6 years ago
Although my item was not in stock at the time of ordering I was kept in touch by email. They gave me a date slot for it to arrive and it came within that.
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Posted 6 years ago
ordered a bumper cover for our car from Ireland as it was not available here fantastic service part was delivered in no time and was perfect would highly recommend
Helpful Report
Posted 6 years ago
very good product, and service.
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Posted 6 years ago
very good product, and service.
Helpful Report
Posted 6 years ago
very good service protecter fitted perfectly would use company again
Helpful Report
Posted 6 years ago
Boot lip protector for Honda Civic. Well made and fitted perfectly. Clear instructions. Helpful on phone when querying delivery date, Delivered via Royal Mail with tracking.
Helpful Report
Posted 6 years ago
Brilliant ABS plastic rearguard covers the split in my bumper perfectly. Looks better than new!
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Posted 6 years ago
Excellent!! Fits like a glove. Easy to install and does the job perfectly. Service was impeccable.
Helpful Report
Posted 6 years ago
Nothing negative. Everything one would expect from a retailer.
Helpful Report
Posted 6 years ago
Direct Car Parts is rated 4.8 based on 1,316 reviews