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Direct Car Parts Reviews

4.8 Rating 1,315 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
Great price and fast service- thank you
Helpful Report
Posted 1 year ago
Very pleased with the bumper protector I ordered from Direct Car Parts. Shipping took awhile but that was due to it having to be ordered from manufacturer direct and I guess needed to be made. It does state this in the description. I was happy to wait for this product. I did message them just to confirm delivery and got a message back with no problem. The bumper protector arrived via Royal Mail in the time stated unboxing it it was well packed and came with everything needed to fit. The protector itself is well made and fitted perfectly to my Ford Focus Active X. I was a bit concerned as my car has slightly different bumper to normal Focus Estates/Wagons but this area is the same. I know it does say active in the description but I’ve been there before. But I need not of worried. The protector came with 3m tape already applied, looked a little sparse, I decided to go with it with thought of putting more on if needed! Using the alcohol wipe that came with the protector I followed instruction of only wiping one way! Marked the centre and end locations of protector with tape, Removed the 3m tape cover strips and applied the protector to bumper! Well I needn’t of worried about amount of tape as it stuck first time with no issues. The colour of the plastic matches the cars plastic and I think it looks very good. I am very pleased with end result. Direct Car Parts did well and I will use them again. Only minor grip is shipping time but that’s not their fault and they do say on website. But it was well worth the wait. The price of the bumper protector is half that of Ford and even those on eBay! I’m not talking about the plastic film one, this is solid abs plastic. Good job.
Direct Car Parts 5 star review on 28th June 2023 Direct Car Parts 5 star review on 28th June 2023
Helpful Report
Posted 1 year ago
Used them before very professional and keep you up to date with the postage of your purchase.
Helpful Report
Posted 1 year ago
Delivery was very much later than expected but this was due to delays with the original supplier and DCP kept me informed throughout - which was appreciated. Actual product came well packaged and delivered as expected (once consignment has been confirmed).
Helpful Report
Posted 1 year ago
Quality product and first class service. We asked that delivery be delayed until we returned from holiday. A quick phone call on our return and product was delivered two days later. Thank you.
Helpful Report
Posted 1 year ago
A good product shame about the price of delivery
Helpful Report
Posted 1 year ago
Supplied a good quality bumper protector made to a high standard and at a reasonable price
Helpful Report
Posted 1 year ago
Product is very good and easy to fit. Unfortunate re delay in between order and delivery.
Helpful Report
Posted 1 year ago
I think a month for delivery is a bit excessive. And it was delivered by Royal Mail and not DHL.
Helpful Report
Posted 1 year ago
DCP were honest and true to their word about delivery period. Item arrived when they said it would with good communications. The bumper protector was exactly as described. 👍👍👍
Helpful Report
Posted 1 year ago
Excellent product at good price and quick delivery I’ll certainly be looking for more products from this company. Highly Recommended.
Helpful Report
Posted 1 year ago
Sticky tape started slipping after a few days
Helpful Report
Posted 1 year ago
The part I had to wait for 5 weeks for. I rang the company to find out where my delivery was or can I get a full refund. The reason for the two star is because the guy on the end of the phone was friendly. As for the item I recieved, it wasn't the best but as I waited for so long and I'm busy with work, I couldn't be arsed to go through the effort to send it back.
Helpful Report
Posted 1 year ago
Nice item delivered on time
Helpful Report
Posted 1 year ago
Great product and fits my mini so well. I would of liked quicker delivery however it was worth it.
Helpful Report
Posted 1 year ago
Good value, prompt dispatch and happy with delivery.
Helpful Report
Posted 1 year ago
Quick service and great product
Helpful Report
Posted 1 year ago
I bought a rear bumper protector for my I3 from direct car parts. It was delivered promptly, packaged well. and fits perfectly. It looks like an OEM part. The picture doesn't do it justice.
Direct Car Parts 5 star review on 2nd June 2023
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Posted 1 year ago
Fantastic service, arrived on time excellent communication.
Helpful Report
Posted 1 year ago
Brilliant service
Helpful Report
Posted 1 year ago
Direct Car Parts is rated 4.8 based on 1,315 reviews