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Direct Car Parts Reviews

4.8 Rating 1,315 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
Excellent product gives your car a quick easy shine very easy to use ideal for classics at shows good all round product
Helpful Report
Posted 5 years ago
I very quick in getting part .good service .trendy & helpful staff
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Posted 5 years ago
Excellent
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Posted 5 years ago
Excellent product and delivered on time
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Posted 5 years ago
Very swift and efficient delivery
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Posted 5 years ago
We weren't given enough notice before delivery.
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Posted 5 years ago
We emailed you on the day of dispatch with the tracking details for your order including the courier details and tracking number and a link to the tracking website. That was two days before delivery. Royal mail also notified you by email and text message with a delivery window of four hours. That's assuming that you gave us the correct email address and contact telephone number when you placed the order. I'm not sure what else you'd realistically expect us to do?
Posted 5 years ago
Product was as expected - but it was out of stock. I was told there was going to be a delay, and when I could expect to receive it- and given the option to cancel if I wanted. I was happy to wait the few extra days. All in all a positive experience.
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Posted 5 years ago
No problems what so ever, bumper protector fits perfectly, would come back again should I need anything else.
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Posted 5 years ago
I needed this particular paint and it was reasonably priced and arrived promptly. However the postage cost more than the paint - £6+ for a standard aerosol - not so good !
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Posted 5 years ago
Royal Mail no longer accept aerosol products in their network so we have to use a courier for this type of item. The charge for a next day courier delivery is £6.95 regardless of whether you purchase one can or multiples. We don't profit from the carriage charge, it's just a fact that this is what it costs to transport this type of item in a professional courier network. So it may look expensive if you are buying just one can but unfortunately that is the cost of the service. The costs are also clearly displayed before any payments are taken so you're able to make a decision as to whether you wish to proceed with the order before paying.
Posted 5 years ago
Product arrived promptly and as described, would use again.
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Posted 5 years ago
The rear bumper guard was easy to fit and gives great protection from potential scratches as our dog gets in and out of the rear of our VW Sharan. It looks good too.
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Posted 5 years ago
Very good service
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Posted 5 years ago
I ordered a car boot sill protector which was not just great quality; it was moulded perfectly for my 2019 model and a dream to fit. The packaging was spot on so that it arrived in perfect condition. The tracked delivery service gave me advance notice of a 2-hour slot for when my parcel would arrive so that I could fit the rest of my day around it. All in all a brilliant service.
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Posted 5 years ago
The bumper protector arrived when I expected it to. It fitted perfectly, and the instructions were straightforward to follow. The bumper protector does its job and looks good as well. I'm very pleased.
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Posted 5 years ago
Excellent service from start to finish... Highly recommend
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Posted 5 years ago
Very happy with purchase
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Posted 5 years ago
Very happy with purchase
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Posted 5 years ago
Quality product to match a quality car, fits perfectly and looks part of the car. Really delighted with my purchase.
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Posted 5 years ago
Good product God communication Prompt delivery
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Posted 5 years ago
Brilliant service, easy to order and delivered in the time specified. Item as advertised. Would definitely use again.
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Posted 5 years ago
Direct Car Parts is rated 4.8 based on 1,315 reviews