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Direct Car Parts Reviews

4.8 Rating 1,315 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
The item was received well packaged and in good condition. The fitting instructions were clear and easy to follow. The item looks well made and was straightforward to fit.
Helpful Report
Posted 4 years ago
I asked if a part was correct, providing my vehicle details, reg number and specification. The reply I received was not helpful, they asked for a picture of my vehicle. I would expect a car parts vendor to be able to identify the correct part by referencing with the reg and spec (which was provided). I researched the correct part number on forums and found it myself.
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Posted 4 years ago
For clarification of facts here's the email: Hi, I’m in need of a replacement bumper protector so my 5 Door 2011 BMW 116i Sport (SJ11WUX). Is the below the correct replacement for my model? https://www.directcarparts.co.uk/car-accessories-c4/bumper-protectors-c29/rgm-bmw-1-series-bumper-protector-e187-3-5-door-03-07-2011-p863 If not, do you stock the correct one? Thanks Sean Naylor Reply: HI Sean, Without seeing your rear bumper I can't be sure. Can you email us a picture of the rear of your car showing the lights and bumper in full? Kind Regards, Simon. Chose for yourself if this warrants a 1 star review.
Posted 4 years ago
Very speedy delivery of high quality product.
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Posted 4 years ago
Engine oil arrived on time.
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Posted 4 years ago
I was very pleased with the service especially with the help on the phone.
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Posted 4 years ago
Perfect .Original description spot on. Ordering easy delivery exactly when expected.
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Posted 4 years ago
Great customer service, will definitely do business with them again
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Posted 4 years ago
Ten out of ten.Delivered promptly,fitted perfectly and easily.Couldnt have been better.
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Posted 4 years ago
Excellent product, arrived as expected and fitted the car as specified.
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Posted 4 years ago
Very quick delivery and purchase price was slightly less than other sellers. Recommended.
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Posted 4 years ago
Best price for item and swift delivery.
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Posted 4 years ago
Very good to deal with , fast service
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Posted 4 years ago
Clear website - good delivery - good quality product
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Posted 4 years ago
Ordered and received very promptly, Very professional Many Thanks Roy
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Posted 4 years ago
Exactly want I wanted to fit on my partners car to protect bumper being damaged by pram in/out the boot. Looks stylish and complements car well. Good quality brushed s/steel effect.
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Posted 4 years ago
The bumper protector I ordered arrived as agreed and fits my Mini Countryman perfectly. It was easy to fit. I am pleased with the quality of this product which will protect the bumper from the dog jumping in and out of the car.
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Posted 4 years ago
brilliant service goods arrived as stated, well packed
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Posted 4 years ago
The part was as described and was a perfect fit. I would use direct parts for further parts.
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Posted 4 years ago
What great service! From order to delivery I was kept informed and of course the part ordered is high quality and a perfect fit which came with everything I needed including clear instructions for fitting and tips for maintenance.
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Posted 4 years ago
The people at DCP were very helpful and the delivery of the space saver kit for a Renault Captur was trouble free and very prompt delivery. Sadly the wheel did not fir into the space in the boot so it had to be returned which was done as efficiently as the delivery.
Helpful Report
Posted 4 years ago
Direct Car Parts is rated 4.8 based on 1,315 reviews