Digital Converters Reviews

Name: Digital Converters
Address: Unit 1 Barugh Avenue, Ripon, North Yorkshire
Rating: 4.95

5.0 Rating 9,012 Reviews

100 %

of reviewers recommend Digital Converters

Company Reviews

Metrics

Info

5.0

Based on 9,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Digital Converters:

Digital Converters provides professional conversions of video tapes, cine film, photo slides and albums to DVD, MP4, memory stick and cloud. Safe, high quality transfers of your outdated media.

Visit Website

Phone:

01423 319041

Email:

info@digitalconverters.co.uk

Location:

Unit 1 Barugh Avenue,
Ripon
North Yorkshire
HG4 5FG

Digital Converters 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed. My large order took longer than anticipated to be completed. I had agreed, verbally, for my slides to be downloaded onto two memory sticks which I had provided. The slides were returned, but the two memory sticks were missing. The slides had been downloaded onto seven DVDs. The accountancy system is very quick at issuing daily reminders, even if your five days included Christmas Day and Boxing Day!”

Helpful Report

Posted 2 years ago

Hello Roger, Sorry to hear you are disappointed with the service. We do not accept memory sticks being sent into our business for data security reasons, which is why we did not transfer the files to your sticks. There must have been some misunderstanding here, as it is against our company policy to do this. I can see from when you notified us of this we delivered two replacement memory sticks to you next day, free of charge, so we hope you enjoy them and if you need anything else, please let us know. Kind Regards, Team DC

Posted 2 years ago

“Intuitive and well presented website. Converted media and USB well packaged and returned promptly. Overall a very good service.”

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Posted 2 years ago

“Very pleased with the service from Digital Converters. They are not the fastest, but they do exactly what they promise & they keep you up to speed as to where the status of the order is! I thoroughly recommend them!”

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Posted 2 years ago

“First time I have used them, fast turn around , great service”

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Posted 2 years ago

“Fast, efficient, easy and great service with updates on what's happening when. Would (and already have) recommended!”

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Posted 2 years ago

“Excellent communication, wonderful conversion from a video tape to a DVD of my parents wedding video. Loved the packaging, communication and timing! Would recommend and will definitely be using the service again!”

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Posted 2 years ago

“Fantastic service! Sent our reels at the start of December, with a small note that we were hoping to have them back in time for Christmas, as a present for our dad. Returned both the USB and Reels on Christmas Eve, so just in time! The sound and picture quality is perfect, pricing is very reasonable, will definitely use again if needed!”

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Posted 2 years ago

“Delighted with the quality and customer service. Can now enjoy those recorded precious family memories.”

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Posted 2 years ago

“Excellent service returned really quickly. Made a lovely Christmas present.”

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Posted 2 years ago

“Very pleased with the copying of the tape. The contents bought back a lot of happy memories. Excellent communication at all times. Thank you very much . Highly recommended.”

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Posted 2 years ago

“all I expected.Very goodservice, very pleased,5star”

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Posted 2 years ago

“Sent an old holiday video for conversion to a USB drive and was very pleased with the quality of picture and sound, it exceeded what I expected, given the age of the original video. Would not hesitate to use Digital Converters again”

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Posted 2 years ago

“Excellent, friendly, speedy service. Being able to now watch my home movies from 30 years ago has given so much laughter (and tears) to our family. Thank you so much.”

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Posted 2 years ago

“Fantastic service from Digital converters did my cine film with good quality results very pleased 😀”

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Posted 2 years ago

“Tracking great, dispatch great, just the end product that's lacking. Both audio cassettes I've had converted have been recorded at a very low level and the opening tracks are dull and flat. This isn't down to the source, I've had Both converted elsewhere and the sound quality is far superior.”

Helpful Report

Posted 2 years ago

Hi Mark, We're really sorry to hear you're unpleased with the results! Sometimes quality issues can slip through without being detected. Usually, we would get your cassettes back into re-transfer so we can correct the problem. However as it sounds like you have already fixed the issue elsewhere, we've issued a full refund and hope that provides some consolation for the poor quality files you received. All the best, Team DC.

Posted 2 years ago

“Absolutely superb company to deal with. Highly recommended and will use again. Thank you.”

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Posted 2 years ago

“Don't hesitate, post now. Great service. Happy memories captured forever.”

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Posted 2 years ago

“Although I was one a week late sending the films to Digital Converters, they pulled out all the stops and got my films done and back to me before Christmas. Well pleased”

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Posted 2 years ago

“Excellent service with prompt responses to any queries. Really happy with our converted videos and would highly recommend Digital Converters”

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Posted 2 years ago

“Having found some long lost 50+ year old Super8 film reels of my wife’s childhood during a recent family house clearance it was with some trepidation that we sent them off for conversion. We shouldn’t have worried, Digital Converters superb service made the whole process easy, with fully trackable progress reports for peace of mind and speedy return of the originals safely packaged - exactly as promised. Viewing the digitised films when the grandchildren come round for Xmas made it very special. Can’t recommend highly enough. 10 stars deserved!”

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Posted 2 years ago

Digital Converters is rated 5.0 based on 9,012 reviews