Digital Converters Reviews

Name: Digital Converters
Address: Unit 1 Barugh Avenue, Ripon, North Yorkshire
Rating: 4.95

5.0 Rating 9,004 Reviews

100 %

of reviewers recommend Digital Converters

Company Reviews

Metrics

Info

5.0

Based on 9,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Digital Converters:

Digital Converters provides professional conversions of video tapes, cine film, photo slides and albums to DVD, MP4, memory stick and cloud. Safe, high quality transfers of your outdated media.

Visit Website

Phone:

01423 319041

Email:

info@digitalconverters.co.uk

Location:

Unit 1 Barugh Avenue,
Ripon
North Yorkshire
HG4 5FG

Digital Converters 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good at keeping you informed as to the progress of your order. Unfortunately, let down by Royal Mail, you don’t know the day it’s going to arrive at your door. If you’re not in, you have to pay for another nominated delivery day (again you don’t know the time, so be prepared to stay at home all day. In my case, the Postman turned up the day before the scheduled delivery day, this time we just happened to be at home. 😕)”

Helpful Report

Posted 2 years ago

Hi Anthony, Thanks for the feedback, it's great to hear how our service could be improved! This is one of the few things which can be hard to predict, with any delays in post making delivery estimates, not 100% accurate. As far as I'm aware, there is no charge to reschedule missed post with Royal Mail but if you had to do this we'd be happy to refund the amount in full. Please get in touch with our customer support if this is the case. From your review, it does sound like you were able to receive the delivery the first time round without any issues, which is a happy coincidence! All the best, Team DC

Posted 2 years ago

“Very good service and good price. Would be happy to use again, thanks.”

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Posted 2 years ago

“Thank you, very pleased with the result”

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Posted 2 years ago

“They did a great job of converting our old Wedding negatives onto a hard drive, so now we can view them on the computer. Would recommend.”

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Posted 2 years ago

“Sent my wedding video to Digital Converters and am really glad that I did. The quality of the conversion is excellent even though the tape was over 27years old! The overall service was very quick with regular update emails. I have recommended them to many friends and family and will definitely use them again.”

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Posted 2 years ago

“It is important to check the converted videos as soon as possible once you’ve received them because unfortunately the video I had converted had been cut short and they hadn’t sent me the full video. Just as well I checked it! But I contacted the customer support and they were incredibly helpful and got it sorted the same day. Turns out it was a mistake with their system or something that cut the video short. So I do recommend them but it is very important to double check the converted video in case they mistakenly haven’t transferred the entire video. Other than that, very good and will use again.”

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Posted 2 years ago

“Great service. Kept informed all the way. Would use Digital Converters again”

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Posted 2 years ago

“Very swift and good quality images from my cam corder tapes. Straight to TV no problems. Nice to get an encouraging discount too.”

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Posted 2 years ago

“Amazed at the quality of the conversion from VHS tape to Memory Stick. Excellent work and completed much quicker than anticipated. Many thanks, Digital Converters!”

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Posted 2 years ago

“The work was done very fast and in excellent quality. The customer service is outstanding. I can absolutely recommend Digital Converters.”

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Posted 2 years ago

“Did a great job of transfering my old tapes onto dvd's.Will use again.Recommended.”

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Posted 2 years ago

“Easy to do and good response and quality”

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Posted 2 years ago

“Quick, efficient. Fantastic restoration - we had tried scanning the films ourselves but were disappointed by blurry, jerky images. Digital Converters tidied up the film beyond our expectations. Recommended.”

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Posted 2 years ago

“Excellent service . Safe delivery and very fast. Many thanks for your help converting my old Video memories into dvds 👍”

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Posted 2 years ago

“excellent service and quality workmanship especially with standard 8 film that was over 50 years old”

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Posted 2 years ago

“Very good communication and a prompt service. Professional”

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Posted 2 years ago

“I sent off my wedding video on VHS. We hadn't watched it for years and it was so lovely to see again. Digital converters did a wonderful job and I would recommend their excellent services. The delivery was quick and I was kept informed of the process throughout.”

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Posted 2 years ago

“Fast & efficient can’t fault Thankyou”

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Posted 2 years ago

“Pretty prompt turnaround and high quality sound on the MP3 - much easier to hear now.”

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Posted 2 years ago

“I am extremely happy with the results. Communication was also excellent and my Products were returned in less time than contracted”

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Posted 2 years ago

Digital Converters is rated 5.0 based on 9,004 reviews