Login
Start Free Trial Are you a business?? Click Here

Dick's Climbing Reviews

4.9 Rating 1,561 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Top service everytime. Friendly staff that are always very knowledgeable and happy to answer any questions I have.
Helpful Report
Posted 3 years ago
Excellent service and a great selection of kit.
Helpful Report
Posted 4 years ago
Bought the moon Pluto crash mat. Price was unreal and product is amazing. Quick delivery. Effortless buying. I will use this site again
Helpful Report
Posted 4 years ago
Great service. No hassle. Delivery arrived when it was promised. Will be buying more stuff In the future
Helpful Report
Posted 4 years ago
Product arrived quickly and was as described.
Helpful Report
Posted 4 years ago
Fast shipping. Item received as described and in good order
Helpful Report
Posted 4 years ago
Great independent online (and physical) store. Great selection of stock and solid service.
Helpful Report
Posted 4 years ago
we have shopped with you in store and ordered online on 4 occasions. All purchases and deliveries and been quick and efficient. Happy customers
Helpful Report
Posted 4 years ago
Quick service. I like the website and having a real shop behind it.
Helpful Report
Posted 4 years ago
Prompt delivery.
Helpful Report
Posted 4 years ago
I am always pleased with the service and communication that I get from Dick's climbing, even though I live on the other side of the planet.
Helpful Report
Posted 4 years ago
Great service and easy to deal with on returns.
Helpful Report
Posted 4 years ago
Bought the rockboots for my granddaughter for Xmas so not tried yet but the price and the speed of delivery very good
Helpful Report
Posted 4 years ago
Always had very good customer service from Dick's and speed is very good too.
Helpful Report
Posted 4 years ago
Great price, rapid delivery
Helpful Report
Posted 4 years ago
Well impressed with the service from Dick’s climbing, the guide book was delivered within 48 hours of placing the order.
Helpful Report
Posted 4 years ago
A prompt service but the order I received wasn't correct. I had to return the incorrect items before I could receive what I ordered. The return label wasn't attached to the apology email so my goods were delayed by another day.
Helpful Report
Posted 4 years ago
Very quick delivery
Helpful Report
Posted 4 years ago
Good equipment, good price, rapidly sent. When queried regarding missing bag (not really their fault) they replied rapidly and sent the item.
Helpful Report
Posted 4 years ago
Best price available! With great service and speed
Helpful Report
Posted 4 years ago
Dick's Climbing is rated 4.9 based on 1,561 reviews