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Dick's Climbing Reviews

4.9 Rating 1,554 Reviews
99 %
of reviewers recommend Dick's Climbing
Company Reviews Product Reviews
1,457
 Metrics Info
4.9
Based on 1,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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K Mawer
Verified Buyer
“we have shopped with you in store and ordered online on 4 occasions. All purchases and deliveries and been quick and efficient. Happy customers”
Helpful Report
Posted 3 years ago
D Webb
Verified Buyer
“Quick service. I like the website and having a real shop behind it.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Prompt delivery.”
Helpful Report
Posted 3 years ago
G Rowlands
Verified Buyer
“I am always pleased with the service and communication that I get from Dick's climbing, even though I live on the other side of the planet.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great service and easy to deal with on returns.”
Helpful Report
Posted 3 years ago
R Nash
Verified Buyer
“Bought the rockboots for my granddaughter for Xmas so not tried yet but the price and the speed of delivery very good”
Helpful Report
Posted 3 years ago
R Boothroyd
Verified Buyer
“Always had very good customer service from Dick's and speed is very good too.”
Helpful Report
Posted 3 years ago
A LAST
Verified Buyer
“Great price, rapid delivery”
Helpful Report
Posted 3 years ago
C Scott
Verified Buyer
“Well impressed with the service from Dick’s climbing, the guide book was delivered within 48 hours of placing the order.”
Helpful Report
Posted 3 years ago
A Taylor
Verified Buyer
“A prompt service but the order I received wasn't correct. I had to return the incorrect items before I could receive what I ordered. The return label wasn't attached to the apology email so my goods were delayed by another day.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very quick delivery”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good equipment, good price, rapidly sent. When queried regarding missing bag (not really their fault) they replied rapidly and sent the item.”
Helpful Report
Posted 4 years ago
A Bennett
Verified Buyer
“Best price available! With great service and speed”
Helpful Report
Posted 4 years ago
C Davison
Verified Buyer
“Quick shipping and good prices”
Helpful Report
Posted 4 years ago
K Rogers
Verified Buyer
“Very fast and painless service. Managed to source a book here that I hadn’t been able to find elsewhere.”
Helpful Report
Posted 4 years ago
N Stennett
Verified Buyer
“Have brought a few times from this store for my rock climbing gear, exceptional service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Quick dispatch, great price, thank you very much!”
Helpful Report
Posted 4 years ago
R Bercovitch
Verified Buyer
“Fast and accurate. Quick to respond to my requests.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great service. Was easy to reschedule delivery to a time that suited, even at short notice. Would buy from here again.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Bulky item, but Dick's Climbing still managed a speedy delivery to the Scottish Highlands. Recommended”
Helpful Report
Posted 4 years ago
Dick's Climbing is rated 4.9 based on 1,554 reviews
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