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Dick's Climbing Reviews

4.9 Rating 1,555 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,555 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Quick, efficient service. I liked the fact that they explained why there would be a short (one day) delay in dispatch and were good for their word.
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Posted 5 years ago
Great service, got exactly what I wanted, at a good price. No hesitation in dealing with again.
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Posted 5 years ago
Fantastic service, super fast delivery!
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Posted 5 years ago
2nd order through the website and just like the 1st time it was a pleasant experience with communication being great. I ordered the wrong bundle (my mistake) and called the store to see if I could swap them over to the set i wanted. Peter, the store manager was super helpful and sorted it out for me, keeping me informed via email along the way. Quick postage and easy site to navigate.
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Posted 5 years ago
The service and pricing here is simply outstanding. I'm from the states and had concerns with ship time prior to a trip. Dicks uses DHL international which got me my gear here quicker than any major supplier in the U.S. (2days including date order was placed). I will use Dicks going forward for all my climbing gear going forward. The pricing of gear is the best and shipping speedy quick. Thanks!
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Posted 5 years ago
Very good customer service and speedy delivery. Competitive prices too
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Posted 5 years ago
Prompt delivery within time expected
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Posted 5 years ago
fast delivery
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Posted 5 years ago
Excellent service
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Posted 5 years ago
cheap international shipping
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Posted 5 years ago
All good...
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Posted 5 years ago
very happy with service
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Posted 5 years ago
Fast shipping to Canada! Competitive prices!
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Posted 5 years ago
First order fully canceled by staff because one item was out of stock (In Stock on the website) Second order raised, again delayed because one item was out of stock (In Stock on the website) Very very very disappointed !!!!
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Posted 5 years ago
Excellent prices and quick delivery. My 'go to' supplier of climbing goodies.
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Posted 5 years ago
First time buyer, used as best price, delivery speed and packaging spot on will definitely buy from them again.
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Posted 5 years ago
Quick service and good value
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Posted 5 years ago
Great online service from Dick's. Good product and price, and fast delivery.
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Posted 5 years ago
Arrived quickly, well packaged. I would have no qualms about buying from Duck's Climbing again. Thanks.
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Posted 5 years ago
Quick and efficient
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Posted 5 years ago
Dick's Climbing is rated 4.9 based on 1,555 reviews