Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,561 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

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“Completely satisfied!”

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Posted 5 years ago

“Quick turnaround and high quality gear. Will use again”

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Posted 5 years ago

“Exactly what I ordered, came quickly.”

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Posted 5 years ago

“Great service from Dick's climbing. My ropes arrived in 24h, although I wasn't all too convinced with the packaging method, as it seemed a little too exposed to cuts and pokes, since there was no hard cover around them, just a plastic envelope.”

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Posted 5 years ago

“Website easy to navigate, great selection of products, competitive prices, overall I'm satisfied”

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Posted 5 years ago

“I absolutely love Dicks Climbing! They're so much cheaper than almost all other competitors and the delivery is super fast. They sell high quality products at low prices, with you within a few days. It's an amazing company. I'm not sure how they manage it but they're my go to company for climbing gear. I would and do reccomend them to everyone and anyone.”

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Posted 5 years ago

“Quick, efficient service. I liked the fact that they explained why there would be a short (one day) delay in dispatch and were good for their word.”

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Posted 5 years ago

“Great service, got exactly what I wanted, at a good price. No hesitation in dealing with again.”

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Posted 5 years ago

“Fantastic service, super fast delivery!”

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Posted 5 years ago

“2nd order through the website and just like the 1st time it was a pleasant experience with communication being great. I ordered the wrong bundle (my mistake) and called the store to see if I could swap them over to the set i wanted. Peter, the store manager was super helpful and sorted it out for me, keeping me informed via email along the way. Quick postage and easy site to navigate.”

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Posted 5 years ago

“The service and pricing here is simply outstanding. I'm from the states and had concerns with ship time prior to a trip. Dicks uses DHL international which got me my gear here quicker than any major supplier in the U.S. (2days including date order was placed). I will use Dicks going forward for all my climbing gear going forward. The pricing of gear is the best and shipping speedy quick. Thanks!”

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Posted 5 years ago

“Very good customer service and speedy delivery. Competitive prices too”

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Posted 5 years ago

“Prompt delivery within time expected”

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Posted 5 years ago

“fast delivery”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“cheap international shipping”

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Posted 5 years ago

“All good...”

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Posted 5 years ago

“very happy with service”

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Posted 5 years ago

“Fast shipping to Canada! Competitive prices!”

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Posted 5 years ago

“First order fully canceled by staff because one item was out of stock (In Stock on the website) Second order raised, again delayed because one item was out of stock (In Stock on the website) Very very very disappointed !!!!”

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Posted 5 years ago

Dick's Climbing is rated 4.9 based on 1,561 reviews