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Dick's Climbing Reviews

4.9 Rating 1,561 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Fast delivery, but bottle of rope cleaner was leaking and had lost about quarter of the bottle contains.
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Posted 3 years ago
Very fast, no issues.
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Posted 3 years ago
Two orders now come as promised
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Posted 3 years ago
Great price and speedy delivery
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Posted 3 years ago
Very fast delivery, item as described at good price, couldn't ask for more, great service.
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Posted 3 years ago
Dick's is definitely the place to go if you're a climber in and around Bristol. Boots, slings, books, tiny cams and helpful, friendly staff.
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Posted 3 years ago
Great service, many thanks !
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Posted 3 years ago
Very efficient. No problems at all.
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Posted 3 years ago
The DMM quickdraws I bought were a good price and very prompt delivery
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Posted 3 years ago
Very happy with the delivery – super quick and reliable. My order was shipped from the UK to Cape Town, it arrived 10 days after placing the order (including the Easter banking holiday weekend). The import taxes were at about 15% – plus about 15 GBP for UPS handling fees (in addition to the delivery price charged by the shop). The order was stuck at the South African border for a day, I had to clear the import taxes with a transfer before the delivery could take place. All in all, I still saved ~20% for the whole order by ordering from the UK – as opposed to buying the gear locally here in South Africa, where climbing gear is exorbitantly expensive. Thank you! Would definitely recommend this for any South African climber, especially if things are on special in the UK :).
Dick's Climbing 5 star review on 9th April 2021
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Posted 3 years ago
Quick, helpful and communicative. Love the store.
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Posted 3 years ago
Always good value and the best kit. Topped off with helpful service - phoned up at the last minute and got something extra added to my box, no trouble, good wee chat.
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Posted 3 years ago
great shop
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Posted 3 years ago
Not received my order yet
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Posted 3 years ago
Very quick and straight forward service, great product too!
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Posted 3 years ago
quick shipping!
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Posted 3 years ago
great service and fast response
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Posted 3 years ago
Good quality stuff!
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Posted 3 years ago
Cheaper than Go Outdoors, free delivery and the items arrived the next day. Fantastic service
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Posted 3 years ago
Great service as usual, any order has arrived swift and without problems. Progress of the order is also communicated at each stage of the process. Would recommend Dicks climbing to anyone interested.
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Posted 3 years ago
Dick's Climbing is rated 4.9 based on 1,561 reviews