Login
Start Free Trial Are you a business?? Click Here

Dick's Climbing Reviews

4.9 Rating 1,555 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,555 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Always a pleasant shopping experience, fast delievery, friendly and helpful.
Helpful Report
Posted 5 years ago
Quick service, good prices
Helpful Report
Posted 5 years ago
Quick service from Dicks climbing. Quick service and great price . Would definitely recommend.
Helpful Report
Posted 5 years ago
Nice and simple online purchasing system. More items had to be stocked in delaying delivery slightly but good communication as to progress and explanation of what was going on with my order. Good communication/updates are always greatly appreciated and are fundamental to a great service. Once stocked in, my items were delivered very quickly. Thank you
Helpful Report
Posted 5 years ago
Thank you for the quick shipment. I'm looking forward to the next shopping.
Helpful Report
Posted 5 years ago
Great service. Good communications regarding a small delay and fast shipping when the goods arrived.
Helpful Report
Posted 5 years ago
A great range of products. Items arrived on time and well packaged. I will definitely use Dick's Climbing again.
Helpful Report
Posted 5 years ago
Thoroughly professional service. Good price and speedy delivery.
Helpful Report
Posted 5 years ago
Great service. Fast delivery.
Helpful Report
Posted 5 years ago
Ordered a pack of quickdraws, an hour later it was already dispatched! Very kind and fast replies, I ordered the pack on friday and it got here (Israel) on tuesday, incredibly fast!
Helpful Report
Posted 5 years ago
Very helpful reply to my questions about the product before ordering. I will definitely order gear from Dick's Climbing again as their customer service is excellent.
Helpful Report
Posted 5 years ago
Reasonably priced gear and fast delivery
Helpful Report
Posted 5 years ago
1 item {dragonfly} arrived promptly as indicated, matching carabiner not included but immediately dispatched without further question when issue raised. Overall I am pleased with the level of service received.
Helpful Report
Posted 5 years ago
Good advice (quick response to online enquiry), fair prices, prompt delivery.
Helpful Report
Posted 5 years ago
Dick is such a great guy, he wears the best jumpers, rescues kittens from trees and helps old ladies cross the road.
Helpful Report
Posted 5 years ago
In the past I have purchased multiple pairs of climbing shoes, as well as other items from Dick's, and every time have been given great advice and support. This was my first time ordering from them internationally, and the service was still excellent! They were quick to respond to queries, and I would happily purchase from them again, both in person and online.
Helpful Report
Posted 5 years ago
Ideal for gear racking with clean nose.
Helpful Report
Posted 5 years ago
Brilliant service and fantastic customer communication. I ordered the DMM off-set nuts, initially they were out of stock, quick phone call from Dick'c climbing explained it straight away, a few days later they arrived on my door step just in time for a weekend climbing, quality of the product was fantastic. Will be ordering more equipment from Dick's climbing in the future.
Helpful Report
Posted 5 years ago
excellent as ever. prompt and dealt with well.
Helpful Report
Posted 5 years ago
Good price, quick delivery.
Helpful Report
Posted 5 years ago
Dick's Climbing is rated 4.9 based on 1,555 reviews