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Dick's Climbing Reviews

4.9 Rating 1,559 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
I really wanted a good, hard wearing rope after a sheath cut on my local granite. Unfortunately the rope that seemed perfect was discontinued. After a couple of emails Dick's got me the rope as they were in agreement although offered an alternative that was also ideal. Excellent service all round to be honest and they used a fast delivery service. Probably be my first port of call in future.
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Posted 9 months ago
Really good service, the order arrived on time :)
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Posted 9 months ago
Great company to work with kept me in the loop all the time as my item was out of stock. Emailed a fitting video to help me once my order was completed.
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Posted 9 months ago
really helpful, with a small, fiddly but important (to me) order, the item was out of stock and they kept me up to date on progress
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Posted 9 months ago
Very quick delivery of my son’s birthday gift.
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Posted 9 months ago
Great price fast delivery many thanks
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Posted 9 months ago
Excellent range of hardware. Incredibly fast dispatch of order. Fastest order I’ve ever placed.
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Posted 9 months ago
Dick's climbing is always spot on, excellent service and gear
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Posted 9 months ago
Great service with email updates when it was delayed, great store would always use these for my climbing equipment
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Posted 9 months ago
Great service; great price; huge thanks - we'll be back
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Posted 9 months ago
Very good internet services
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Posted 10 months ago
Competitive pricing, order arrived next day.
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Posted 10 months ago
Speedy packing and delivery of my item's at a very competitive price I would definitely recommend and use again
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Posted 10 months ago
Good value & fast delivery. Thanks
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Posted 10 months ago
This a very efficient and very helpful company that goes above and beyond to help. Thanks again for getting the item delivered asap.
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Posted 10 months ago
El envío muy rápido, el servicio y la atención muy bueno. El problema fue que el costo no fue el mejor, sumándole a eso y no se el por que, La aduana me cobró casi un 80% de impuesto del costo del envío. Y ya no podía rechazarlo porque se igual manera se me descontaría. Me costaron los artículos a un precio galáctico al final, mucho más caro que en cualquier tienda de aquí cerca (ya costosas) Y en general no he tenido la mejor experiencia con DHL tampoco. Saluidos
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Posted 10 months ago
Great service, great value, thanks Dick
Dick's Climbing 5 star review on 14th January 2024
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Posted 10 months ago
Items were well packaged and received quickly, even during the Christmas period.
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Posted 10 months ago
Fantastic. Love Dick’s Climbing
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Posted 10 months ago
Speed delivery, always helpful
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Posted 10 months ago
Dick's Climbing is rated 4.9 based on 1,559 reviews