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Dick's Climbing Reviews

4.9 Rating 1,570 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,570 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Very responsive comms, friendly advice and guidance and swift delivery - spot on!
Helpful Report
Posted 9 months ago
Really good international serving :)
Helpful Report
Posted 9 months ago
Fair prices (including postage) and great service.
Helpful Report
Posted 10 months ago
Great service, quick delivery.
Helpful Report
Posted 10 months ago
Always really helpful with so much knowledge. Never feels like a quick sale!
Helpful Report
Posted 10 months ago
Top rated service, quick and easy
Helpful Report
Posted 10 months ago
Easy to buy, came quickly. All good!
Helpful Report
Posted 10 months ago
Excellent service and very helpful when contacted.
Helpful Report
Posted 10 months ago
Verp prompt service and one of the most competitive price wise without having to go through all the hassle Brexit has given us when ordering abroad!
Helpful Report
Posted 10 months ago
Great value for money, fast and well packaged shipping. Will use again!
Helpful Report
Posted 10 months ago
Very helpful Staff and my order was despatched promptly with attention to detail. Some products could do with more detail listed on your website such as dimensions or photos of the items next to a rule so you get an idea of scale. Fair postage rates for small orders is good.
Helpful Report
Posted 10 months ago
I really wanted a good, hard wearing rope after a sheath cut on my local granite. Unfortunately the rope that seemed perfect was discontinued. After a couple of emails Dick's got me the rope as they were in agreement although offered an alternative that was also ideal. Excellent service all round to be honest and they used a fast delivery service. Probably be my first port of call in future.
Helpful Report
Posted 10 months ago
Really good service, the order arrived on time :)
Helpful Report
Posted 10 months ago
Great company to work with kept me in the loop all the time as my item was out of stock. Emailed a fitting video to help me once my order was completed.
Helpful Report
Posted 10 months ago
really helpful, with a small, fiddly but important (to me) order, the item was out of stock and they kept me up to date on progress
Helpful Report
Posted 10 months ago
Very quick delivery of my son’s birthday gift.
Helpful Report
Posted 10 months ago
Great price fast delivery many thanks
Helpful Report
Posted 10 months ago
Excellent range of hardware. Incredibly fast dispatch of order. Fastest order I’ve ever placed.
Helpful Report
Posted 10 months ago
Dick's climbing is always spot on, excellent service and gear
Helpful Report
Posted 10 months ago
Great service with email updates when it was delayed, great store would always use these for my climbing equipment
Helpful Report
Posted 10 months ago
Dick's Climbing is rated 4.9 based on 1,570 reviews