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Dick's Climbing Reviews

4.9 Rating 1,555 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,555 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Rapid delivery.
Helpful Report
Posted 5 years ago
Fast, efficient service
Helpful Report
Posted 5 years ago
Fast delivery, prompt responses when needed
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Posted 5 years ago
Really quick and efficient from when i ordered to when the post delivered the parcel
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Posted 5 years ago
Excellent, I forgot to order some items but staff at Dick’s sorted it out and made sure it arrive on time at no extra cost.
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Posted 5 years ago
Excellent service from Dick's; speedy delivery and got a good price on some DMM 'draws.
Helpful Report
Posted 5 years ago
Great Job and great shop. Very fast shipping to Germany. Thanks
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Posted 5 years ago
Easy ordering. Fast and free delivery. Good description of the product.
Helpful Report
Posted 5 years ago
Delivered as quickly as advised. Rope came in a reused box so top marks for greenness.
Helpful Report
Posted 5 years ago
Excellent shop, very good product description on the website and customer service on the phone. The delivery was on time and I could test the ropes straight away on the routes of Cornwall. Weather was a bit rainy one day and climbing on the sea means big waves but the dry treatment was top notch and the ropes' performance was always great. Only downside, they don't do BMC discount!
Helpful Report
Posted 5 years ago
Very prompt friendly service.
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Posted 5 years ago
Great service, emailed us quickly about the product information being slightly different and sorted it out straight away.
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Posted 5 years ago
Excellent. Everything arrived swiftly and efficiently packaged so everything was protected but without being bulky and resource consuming. Excellent service as usual. All the gear was Petzl for self-belaying and all worked perfectly when I tried them out.
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Posted 5 years ago
Brilliant shop. I always visit Dick's first for my equipment purchases. Excellent customer service! I can't wait to visit the shop in Bristol shortly. Richard is a pleasure to deal with.
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Posted 5 years ago
The item arrived very quickly and was in perfect condition.
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Posted 5 years ago
Great, good prices, quick delivery every time and good communication 5**
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Posted 5 years ago
Excellent service. Great price & quick delivery.
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Posted 5 years ago
Good range, competitive price and prompt delivery. Can't want any more.
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Posted 5 years ago
Top quality service, fast delivery
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Posted 5 years ago
Awesome customer Service. Thank you
Helpful Report
Posted 5 years ago
Dick's Climbing is rated 4.9 based on 1,555 reviews