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Dick's Climbing Reviews

4.9 Rating 1,561 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Superb service as always
Helpful Report
Posted 5 years ago
I love the sleeping bag, I tested last weekend and it was really warm. The service was good, the only thing is will be nice if you can show the aduana cost as Amazon does, I don't know if is possible.
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Posted 5 years ago
Dick’s Climbing is very efficient and quick with excellent prices.
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Posted 5 years ago
Great service and good price.
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Posted 5 years ago
My favourite place to purchase gear. Super friendly and speedy service!
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Posted 5 years ago
Great service and very quick delivery.
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Posted 5 years ago
Rapid delivery.
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Posted 5 years ago
Fast, efficient service
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Posted 5 years ago
Fast delivery, prompt responses when needed
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Posted 5 years ago
Really quick and efficient from when i ordered to when the post delivered the parcel
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Posted 5 years ago
Excellent, I forgot to order some items but staff at Dick’s sorted it out and made sure it arrive on time at no extra cost.
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Posted 5 years ago
Excellent service from Dick's; speedy delivery and got a good price on some DMM 'draws.
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Posted 5 years ago
Great Job and great shop. Very fast shipping to Germany. Thanks
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Posted 5 years ago
Easy ordering. Fast and free delivery. Good description of the product.
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Posted 5 years ago
Delivered as quickly as advised. Rope came in a reused box so top marks for greenness.
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Posted 5 years ago
Excellent shop, very good product description on the website and customer service on the phone. The delivery was on time and I could test the ropes straight away on the routes of Cornwall. Weather was a bit rainy one day and climbing on the sea means big waves but the dry treatment was top notch and the ropes' performance was always great. Only downside, they don't do BMC discount!
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Posted 5 years ago
Very prompt friendly service.
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Posted 5 years ago
Great service, emailed us quickly about the product information being slightly different and sorted it out straight away.
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Posted 5 years ago
Excellent. Everything arrived swiftly and efficiently packaged so everything was protected but without being bulky and resource consuming. Excellent service as usual. All the gear was Petzl for self-belaying and all worked perfectly when I tried them out.
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Posted 5 years ago
Brilliant shop. I always visit Dick's first for my equipment purchases. Excellent customer service! I can't wait to visit the shop in Bristol shortly. Richard is a pleasure to deal with.
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Posted 5 years ago
Dick's Climbing is rated 4.9 based on 1,561 reviews