Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,570 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,570 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Dick\'s Climbing Reviews$

Visit Website

Dick's Climbing 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both excellent - would recommend!”

Helpful Report

Posted 1 year ago

“Very quick purchase and item description was very frank and useful! Will definitely be buying from Dick’s Climbing again!”

Helpful Report

Posted 1 year ago

“Great service - item delivered very promptly”

Helpful Report

Posted 1 year ago

“Fast delivery, arrived before Christmas. Need additional bubble wrap in packaging.”

Helpful Report

Posted 1 year ago

“I was charged £27.00 to ship Scarpa climbing shoes to Antalya, Turkey. I was not told that because the cost of the shoes exceeded €120.00 euros I would be charged a further €150.00 euros by Turkish customs. I cannot afford this hidden cost. I have 20 days before Turkish customs confiscate the shoes. The process of returning the shoes to the seller is complex and requires written declarations in written form that is offline. I doubt I will be able to have the shoes returned. Just unravelling this whole process was difficult. I believe Dick's on this occasion have not provided an informed service and I have lost £148.00 and climbing shoes.”

Helpful Report

Posted 1 year ago

$Read Dick\'s Climbing Reviews$

I'm sorry to hear about your difficulties with customs. We do make it clear on the website that for international orders we do not charge UK VAT but that the customer is responsible for any local taxes or import duties. Customs arrangements are different for every country and change frequently so it is not possible for us to provide up to date tax information for every country. As we make clear on the website, checking local customs rules is the responsibility of the importer.

Posted 10 months ago

“I was extremely happy with the way my query was dealt with, resulting in my purchase of a replacement headband for my torch. I was unsure which one to get but was recommended the right one. I will certainly use Dick's Climbing again when the need arises.”

Helpful Report

Posted 1 year ago

“Good product, good price, good delivery. Sweet!”

Helpful Report

Posted 1 year ago

“I'm happy with my purchase,staff been very friendly and helpful as always. Thank you!”

Helpful Report

Posted 1 year ago

“Another great service from dick's climbing fast delivery and great price many thanks”

Helpful Report

Posted 1 year ago

“Easy to navigate website and fast delivery awsome”

Helpful Report

Posted 1 year ago

“I have used Dick’s Climbing for items for my daughter (I am not a climber) but the ordering process, payment options, communications, and delivery have all been excellent.”

Helpful Report

Posted 1 year ago

“Quick and effective”

Helpful Report

Posted 1 year ago

“Super fast postage exelent item”

Helpful Report

Posted 1 year ago

“Super fast delivery! I ordered from Norway, and received the package only four days later.”

Helpful Report

Posted 1 year ago

“Good service, good price, dispatched/arrived very quickly. Shoes were great. Would recommend”

Helpful Report

Posted 1 year ago

“Ordering this was no problem, but it hasn’t arrived? How do I find out where my package is? I presumed you thought it had been delivered since you asked for my review but I haven’t got it yet? I hope you can help.”

Helpful Report

Posted 1 year ago

$Read Dick\'s Climbing Reviews$

You should have received a tracking number by email. The tracking shows the parcel being delivered two days after the order was placed. I'll send you an email.

Posted 1 year ago

“Very fast shipping”

Helpful Report

Posted 1 year ago

“Delivery was really quick, which was impressive as I ordered at the end of black friday weekend.”

Helpful Report

Posted 1 year ago

“After some research on climbing helmets I decided to buy the Mammut Skywalker. Second decision was to use a climbing shop instead of Amazon. Dicks climbing shop was a good choice. Easy to order and helmet arrived the next day. Great shop and will use again .”

Helpful Report

Posted 1 year ago

“Quick despatch and a good price. Thanks very much”

Helpful Report

Posted 1 year ago

Dick's Climbing is rated 4.9 based on 1,570 reviews