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Dick's Climbing Reviews

4.9 Rating 1,555 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,555 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Great service, great technical knowledge, great climber's shop.
Helpful Report
Posted 5 years ago
Very prompt safe delivery of the glasses. Well packed. Only downside was living in Jersey we usually get the VAT refunded!!! Otherwise good.
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Posted 5 years ago
Excellent website service with wide range of equipment and supplies. Was very happy with how quick my order was processed and with free delivery as well
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Posted 5 years ago
Very good, item in stock as advertised and prompt delivery.
Helpful Report
Posted 5 years ago
Having seen a climbing rope on their website at a very good discounted price, contacted the seller with a specific question. Received a speedy reply, answering my question exactly. Subsequently purchased the rope, which was delivered promptly and free of charge. Excellent service.
Helpful Report
Posted 5 years ago
superb service - highly recommended!:)
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Posted 5 years ago
Top service as per usual, speedy delivery well packaged. Solid price and great website, easy to navigate and lots of useful info/photos
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Posted 5 years ago
Awesome freindly shop and good deals too. This is what climbing shops should be like.
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Posted 5 years ago
Ordered early Black Friday morning. Arrived the next day. Good value rope compared to other outlets even before the extra BF discount.
Helpful Report
Posted 5 years ago
Good product, fast service and good customer service!
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Posted 5 years ago
Ordered a Beastmaker fingerboard, stocked out in every other shops in europe. Super fast shipping service to Portugal, package untouched. Totaly recomend it.
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Posted 5 years ago
Nice store with quick shipping. Would def buy from here again. Love from Norway :-)
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Posted 5 years ago
Love their online shop! Great prices on their carabiners. Super quick delivery and easy to use website. Would 100% recommend.
Helpful Report
Posted 5 years ago
Fast - efficient !
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Posted 5 years ago
1st time customer...good prices and good service...many thanks 😊
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Posted 5 years ago
Quick and easy to order
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Posted 5 years ago
Perfect. Rope as described. Delivered quickly. Thank you.
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Posted 5 years ago
Haven't really had chance to use my kit yet but it all came super duper fast and for my first climbing gear order I was amazed at the price. I will certainly making future purchases!
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Posted 5 years ago
Works pretty well, came in good time, not anything more to say
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Posted 5 years ago
Good on line, good on the phone , good to visit as always ! speedy, informed service from one of the few remaining climbing gear shops where you can check out what you are buying.
Helpful Report
Posted 5 years ago
Dick's Climbing is rated 4.9 based on 1,555 reviews