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Dick's Climbing Reviews

4.9 Rating 1,561 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Great guidebooks, quick delivery!
Helpful Report
Posted 4 years ago
Brilliant people to deal with!
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Posted 4 years ago
really helpful. I forgot part of order when I place it on the website, so telephoned and they added it onto same delivery. More personal than some of the larger sellers
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Posted 4 years ago
Promptly answered product detail question and fast international shipping!
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Posted 4 years ago
Dick’s are always very efficient with excellent prices and have all the best gear in stock!
Helpful Report
Posted 4 years ago
Regular customer, reliable shop, would recommend
Helpful Report
Posted 4 years ago
Woweeeeeee
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Posted 4 years ago
Pre ordered a guide and came on time. Good service.
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Posted 4 years ago
Fantastic service, as always.
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Posted 4 years ago
Quick delivery
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Posted 4 years ago
Quick delivery, easy returns, great service
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Posted 4 years ago
Excellent prompt service, would highly recommend.
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Posted 4 years ago
Excellent service and great prices as always.
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Posted 4 years ago
Great independent shop that has everything you need, always helpful with questions in the past. No issues with delivery considering impending doom of pandemic Thanks again Dicks !
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Posted 4 years ago
Love Dick’s Climbing! Super efficient and everything arrived in good order- actually sooner expected given the lockdown. No complaints at all!
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Posted 4 years ago
Fair price. Prompt delivery. Easy to use website. Very happy.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
As someone coming back into climbing after a 25 year gap I wanted to refresh my kit where needed and I also wanted to talk to someone exhibiting common sense. I got both (albeit the conversation was over the phone given Covid-19). Furthermore, the kit that I did order arrived extremely promptly despite warnings of possible delays due to the stresses on the postal system right now. The service would be complete if they could arrange for the Welsh Govt to permit unlimited travel to and within Wales ASAP; Socially Distanced of course.
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Posted 4 years ago
Really helpful on the phone. Ordered and connected smoothly with no problems. Thanks!
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Posted 4 years ago
Best service out there.
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Posted 4 years ago
Dick's Climbing is rated 4.9 based on 1,561 reviews