Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,561 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic customer service and excellent selection of equipment”

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Posted 4 years ago

“Amazing and prompt service as always”

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Posted 4 years ago

“Ordered Saturday, it was shipped Monday, I got it Tuesday! Impressed! I'm very happy with the service guys!”

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Posted 4 years ago

“Ordered a product from the website that said you had 10+ in stock, I then later received and email saying you didn’t have it and we’re not sure when you would get them. Although the refund was quick and communications were good was disappointed by the lack of goods.”

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Posted 4 years ago

“I’m a Brit expat working in Singapore. I still use Dick’s as it consistently has the best gear (Totem cams anyone?!) in stock, posts for a very reasonable price and has excellent customer service. Being able to toggle tax on or off depending on where you are ordering from is a great idea which other online retailers would do well to take onboard. Top job guys!”

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Posted 4 years ago

“It arrived 22 hours after I ordered it. Very prompt service, thank you.”

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Posted 4 years ago

“These extenders from Dicks are magnificent. I have gone from French 7a redpoints to 9b onsights with this simple and relatively low cost investment. I only wish I could have afforded more so I could give Ondra a run for his money. Sadly I do not have photographic evidence, but take my word for it, these are a game changer.!”

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Posted 4 years ago

“Excellent service. Product arrived promptly, well packaged exactly as advertised 😊”

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Posted 4 years ago

“Quick delivery and the lowest price I could find for the Fairy Caves guide. Thank you”

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Posted 4 years ago

“Quick and efficient service.”

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Posted 4 years ago

“Excellent service as always, nice to support a proper climbing shop to.”

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Posted 4 years ago

“Excellent service, fast shipping - international! - and exactly as advertised. Thanks guys!”

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Posted 4 years ago

“Great service! I’m a lockdown internet shopping convert to Dick’s and have been totally impressed! Fast, efficient, decent pricing ... What’s not to like?”

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Posted 4 years ago

“Only ordered small items so far. No problems speedy service and good email communication”

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Posted 4 years ago

“Very fast delivery. :-)”

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Posted 4 years ago

“Excellent prompt personal service”

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Posted 4 years ago

“Very quick to deliver. Quality product”

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Posted 4 years ago

“Good, quick services, would recommend.”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“Been buying from dicks for years. Their quality of service is excellent and their knowledge is second to none. Even if competitors are a little more expensive I will still buy from dicks as they have earnt my trust and they are a business worth supporting.”

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Posted 4 years ago

Dick's Climbing is rated 4.9 based on 1,561 reviews