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Dick's Climbing Reviews

4.9 Rating 1,555 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,555 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Very helpful on the phone. Excellent service.
Helpful Report
Posted 6 years ago
Promt delivery
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Posted 6 years ago
Very fast delivery and best price, awesome
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Posted 6 years ago
Excellent service - paid for two guides and they were delivered the day before I expected them. I’m also pretty pleased with the guides - particularly as Dicks had a hand in the production of the frome valley guide
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Posted 6 years ago
Excellent service. Would highly recommend.
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Posted 6 years ago
Kit arrived well packaged, in record time and at a great price. Thanks very much
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Posted 6 years ago
Great service both online and over the phone.
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Posted 6 years ago
quick, well information -maybe spoon again for bm2000
Helpful Report
Posted 6 years ago
I ordered several items, but unfortunately one type of items was delivered in a different color than I ordered. I contacted Dick's climbing, and they corrected it fast and in a superb manner. A mistake can happen to anyone, but as a company it is how you deal with it. And in my case I'm 100% satisfied with the solution.
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Posted 6 years ago
Great service, no problems at all.
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Posted 6 years ago
Item arrived quickly as described. Received regular delivery updates from Dick's via email and SMS. Dick's had the best price for the Mammut Genesis 8.5 x 60m Dry ropes. Would use again and would recommend.
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Posted 6 years ago
Good service and thanks for consultation. Order delivered on time.
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Posted 6 years ago
Excellent price, fast delivery. That's all you could ask for in a vendor really.
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Posted 6 years ago
Excellent service and shipping speed. Quality product.
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Posted 6 years ago
Quick and smooth delivery.
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Posted 6 years ago
Insanely good service. I'm based in Germany, and postage on this mid-sized item cost a mere £4. Despite that, the parcel arrived at my door two days later. I still have no idea how this is possible!
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Posted 6 years ago
Exactly what I wanted. Great price. Quick delivery. Well done.
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Posted 6 years ago
Very happy with the service. Quick delivery and the quickdraws are perfect for those on a budget!
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Posted 6 years ago
Great service, really fast, responsive and professional.
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Posted 6 years ago
Fast arrival and quality product. I'd recommend Dick's to a friend.
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Posted 6 years ago
Dick's Climbing is rated 4.9 based on 1,555 reviews