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Dick's Climbing Reviews

4.9 Rating 1,571 Reviews
99 %
of reviewers recommend Dick's Climbing
Company Reviews Product Reviews
1,465
 Metrics Info
4.9
Based on 1,571 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dick\'s Climbing Reviews
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N Schwarz
Verified Buyer
“Best in Bristol, available online. Super fast delivery.”
Helpful Report
Posted 2 years ago
M Finn
Verified Buyer
“SUPER FAST SHIPPING! GREAT SERVICE!”
Helpful Report
Posted 2 years ago
E Garrido
Verified Buyer
“Very quick delivery and in safe packaged”
Helpful Report
Posted 2 years ago
R Blackmann
Verified Buyer
“Easy pleasant transaction. Communication good and items sent and arrived promptly. I would recommend Dick's Climbing.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very helpful staff, knowledgeable and polite . Prompt delivery and easy returns for refund if needed. Would definitely recommend.”
Helpful Report
Posted 2 years ago
C Leggett
Verified Buyer
“Great service, great value products”
Helpful Report
Posted 2 years ago
K Earnshaw
Verified Buyer
“Excellent service and quick delivery”
Helpful Report
Posted 2 years ago
A Monnereau
Verified Buyer
“I paid 12 pounds delivery fee to get 2 espresso cups and had to pay tax fees over that. I'm quite disappointed in that they've not agreed to refund these costs”
Dick's Climbing 1 star review on 17th January 2022
Helpful Report
Posted 2 years ago
As discussed, it was mentioned on the website in several places that the importer is responsible for any local taxes. We did not charge you UK VAT, French TVA is instead due at the point of import. I include a screenshot below showing the warning next to the checkout button.
Posted 2 years ago
T Mcafee
Verified Buyer
“Great customer service , delay on shipping due to Royal Mail and covid. Emailed enquiring and received a reply less than 24 hours later 👍”
Helpful Report
Posted 2 years ago
P Brownbill
Verified Buyer
“Good price and prompt delivery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service. Expert care.”
Helpful Report
Posted 2 years ago
A Raven
Verified Buyer
“First time user of Dicks Climbing. Item was sent in good time and clear invoice. Kept informed the whole way throughout to delivery.”
Helpful Report
Posted 2 years ago
C Lane
Verified Buyer
“Delivered well packaged and on time, all good”
Helpful Report
Posted 2 years ago
J Davies
Verified Buyer
“Next day delivery for Xmas eve, superb service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Dick's Climbing was recommended to me for a Christmas present purchase. The order came in record time and has now been handed over as a gift. It was just as good as expected and much appreciated - it is now in full use!”
Helpful Report
Posted 3 years ago
A Ashby
Verified Buyer
“Product as ordered and arrived within few days. Good service and novel products.”
Helpful Report
Posted 3 years ago
C Davison
Verified Buyer
“My favourite climbing shop - Quick and free delivery, great customer service and always competitive prices.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I am very happy with the service provided - all the items arrived in good time and were much enjoyed by my husband!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“High quality and quick delivery”
Helpful Report
Posted 3 years ago
A Stone
Verified Buyer
“Fast delivery”
Helpful Report
Posted 3 years ago
Dick's Climbing is rated 4.9 based on 1,571 reviews
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