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Dick's Climbing Reviews

4.9 Rating 1,554 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Always excellent service. Never let me down.
Helpful Report
Posted 3 years ago
Great online customer service. In fact, it is unrivaled in the internet shopping world. I am a customer from the USA. What can you expect from Dick’s Climbing: 1) Response to online product questions within 12hrs 2)knowledgeable and competent product advice 3) wicked quick delivery 4)friendly top tier customer support. 5)good prices I have used them multiple times. This is not a one and off review. Steve
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Posted 3 years ago
Great service and information. Fast delivery.
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Posted 3 years ago
Excellent speedy service, good prices, never any problems
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Posted 3 years ago
Good advice and quick service
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Posted 3 years ago
Brilliant service! An item I ordered was out of stock so they kept me up to date with when it would next be in and then upgraded my shipping for me so that I got it as soon as was possible. Can't recommend them enough!
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Posted 3 years ago
Fantastic service, I was notified promptly of a possible delay due to restocking but the guidebook came on time anyway. Highly recommended.
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Posted 3 years ago
Absolutely first class service, great prices and very quick delivery.
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Posted 3 years ago
Great shop Professional helpful and friendly
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Posted 3 years ago
Great service, the team are very helpful when you need advice. Quick delivery too!
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Posted 3 years ago
Fast delivery
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Posted 3 years ago
Good service at a fair price, what more do you want. Cheers Nick
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Posted 3 years ago
Fast delivery, no problems
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Posted 3 years ago
Top service everytime. Friendly staff that are always very knowledgeable and happy to answer any questions I have.
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Posted 3 years ago
Excellent service and a great selection of kit.
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Posted 3 years ago
Bought the moon Pluto crash mat. Price was unreal and product is amazing. Quick delivery. Effortless buying. I will use this site again
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Posted 3 years ago
Great service. No hassle. Delivery arrived when it was promised. Will be buying more stuff In the future
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Posted 3 years ago
Product arrived quickly and was as described.
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Posted 3 years ago
Fast shipping. Item received as described and in good order
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Posted 3 years ago
Great independent online (and physical) store. Great selection of stock and solid service.
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Posted 3 years ago
Dick's Climbing is rated 4.9 based on 1,554 reviews