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Dick's Climbing Reviews

4.9 Rating 1,555 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,555 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Ordered on the Tuesday night, shipped on the Wednesday, arrived overseas (with free shipping) in Ireland on the Friday, all set for a weekends climbing. An excellent service, I will definitely buy from Dick's climbing again. Also, the best value for what I needed that I was able to find, across the web. Thanks!
Helpful Report
Posted 6 years ago
Prompt service. Emailed same day to let me know something wasn’t in stock but it will arrived quickly. Thoroughly recommend.
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Posted 6 years ago
Dick's Climbing was efficient and prompt to send the order off. I'm pleased with the tubular webbing I bought - looks excellent quality and the length provided was longer that that ordered by a comfortable margin. I'd be more than happy to order from Dick's Climbing.
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Posted 6 years ago
dick's provides great products at fantastic prices, very helpful staff and prompt delivery
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Posted 6 years ago
The item came really quick and everything was as expected. Very happy :)
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Posted 6 years ago
Fast delivery
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Posted 6 years ago
Quick and quality service
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Posted 6 years ago
Very responsive and willing to answer all questions! Super fast delivery! Extremely satisfied!
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Posted 6 years ago
quick correspondence and ideal selection of items. Thanks!!
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Posted 6 years ago
Good advice on the phone, very personable and adapted. Makes you feel unique. And then the online order went very well.
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Posted 6 years ago
FAST SHIPPING
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Posted 6 years ago
Great range of products and great prices. Fast shipping, reached me in Australia 4 working days after ordering.
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Posted 6 years ago
Very quick turnaround, good/user friendly/up to date website (which is a big differentiator in the climbing equipment market) and competitive prices.
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Posted 6 years ago
Excellent service
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Posted 6 years ago
They were fast and precise
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Posted 6 years ago
Got my order so quickly, amazing!
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Posted 6 years ago
Quick and surprisingly affordable shipping to the U.S. Thanks, guys!!
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Posted 6 years ago
Absolutely amazing service. Since this is a 'smaller' retailer and not one of these massive companies you get an actual human being on the phone to speak with who knows climbing and is able to assist with what works best for you and can quickly look up stock and send it out as soon as you purchase online. Next day delivery worked perfectly too, will definitely order again.
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Posted 6 years ago
prompt delivery of guide book
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Posted 6 years ago
Great follow up and excellent service
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Posted 6 years ago
Dick's Climbing is rated 4.9 based on 1,555 reviews