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Dick's Climbing Reviews

4.9 Rating 1,554 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Received fantastic service from these guys! Ordered climbing shoes off them as they had the best price online for the kind I wanted. Transaction was swift and easy, and the shoes arrived next day! Super speedy service. Keep it up! 💪
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Posted 2 years ago
Good fast service from the shop. Last 2 orders, delivery wasn’t the greatest. 1st order took 2 attempts and left elsewhere (no option to choose different delivery or track) 2nd parcel took a week to get, again no option to change or choose delivery. Then the Royal Mail went on strike. (No fault of yours)
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Posted 2 years ago
Arrived quickly and as ordered :)
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Posted 2 years ago
Good Very good
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Posted 2 years ago
boring really. as per usual, item ordered, despatched and received in double quick time. Perfect.
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Posted 2 years ago
Excellent store. Fast dispatch and delivery. Polite attitude towards the client. They will answer your question as soon as possible. I recommend.
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Posted 2 years ago
I ordered a Moon crash pad which arrived swiftly and has been a great product so far. The only problem is that the mat was folded the wrong way for shipping which has left a crease across the middle of the firm upper foam layer of the crash pad - it hasn't caused any issues yet but is a shame to have such a pronounced crease down the middle of a brand new mat. Otherwise, a good service
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Posted 2 years ago
Very quick delivery. Cheers Guys!
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Posted 2 years ago
Awesome company bought a few things from there now
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Posted 2 years ago
Bought from them twice in the last couple of weeks - quickdraw slings and then a rope. Everything arrived quickly and was as ordered. Great service.
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Posted 2 years ago
So impressed with speed of delivery and the quality of what I got for the price
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Posted 2 years ago
A great service. Arrived well packaged and in quick time.
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Posted 2 years ago
Great climbing shop with great local guidebooks
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Posted 2 years ago
Good, fast and reliable service.
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Posted 2 years ago
Extremely prompt efficient service. Will definitely recommend & use again.
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Posted 2 years ago
Excellent service and price.
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Posted 2 years ago
Brilliant service - ordered online and items arrived the next day. I have also shopped in store and always found them knowledgeable and helpful.
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Posted 2 years ago
Superb service. Unbelievably fast delivery to the remote Island of Skye with parcel arriving next day after ordering. Seriously impressed.
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Posted 2 years ago
Excellent service. Needed to return an item, was processed the same day they received it. If I ever need anything they sell in the future I won’t hesitate to shop here again.
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Posted 2 years ago
Great service, there was a slight inaccuracy with my order received which was dealt with very promptly.
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Posted 2 years ago
Dick's Climbing is rated 4.9 based on 1,554 reviews