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Dick's Climbing Reviews

4.9 Rating 1,554 Reviews
99 %
of reviewers recommend Dick's Climbing
Company Reviews Product Reviews
1,457
 Metrics Info
4.9
Based on 1,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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M Bowen
Verified Buyer
“Really helpful, I made a mistake with what size I ordered and they were very prompt and helpful with an exchange!”
Helpful Report
Posted 1 year ago
M De Frettes
Verified Buyer
“Good price and prompt delivery.”
Helpful Report
Posted 1 year ago
L Duguid
Verified Buyer
“Item arrived very quickly. Order confirmation, updates on dispatch and delivery all good. Bit disappointed to receive a rope manufactured in 2020 for an order in 2023 though. Particularly given the recommended lifespan from the manufacturers. Some kind of indication of this on the website would be useful. Otherwise would happily use the shop again.”
Helpful Report
Posted 1 year ago
Hi, I am surprised to hear that the rope was manufactured in 2020. We received it direct from the factory in October 2022, so I would certainly have expected it to have been manufactured in 2022 - particularly as Mammut have had almost zero stock for last couple of years. Can you please confirm where you are getting the manufacture date from? Thanks
Posted 1 year ago
M Urry
Verified Buyer
“Great service from Dick's as always”
Helpful Report
Posted 1 year ago
B Gough
Verified Buyer
“Excellent customer service 👏 fast delivery Great price”
Helpful Report
Posted 1 year ago
L Graham
Verified Buyer
“Excellent service. Delighted with our purchase. Thank you”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very quick despatch, highly recommended.”
Helpful Report
Posted 1 year ago
I Serra
Verified Buyer
“Excellent customer service and good communication. Thank you 🙏🏾”
Helpful Report
Posted 1 year ago
C Morley
Verified Buyer
“Ordered and delivered very smoothly, came very quickly and the product for pice was great. I'm so happy with this service and would 100% recommend and already have.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very good, items in perfect condition”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very quick delivery and perfect packaging. Great product too.”
Helpful Report
Posted 1 year ago
G Clarke
Verified Buyer
“Shopped at Dicks Climbing both online and in their shop over many years. Always very good customer service for high quality equipment.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Superb selection and stock of climbing gear and competent service. Many thanks.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Pleasure to do business with fast efficient service and great price”
Helpful Report
Posted 1 year ago
S Religa
Verified Buyer
“As always, top team at Dick's!”
Helpful Report
Posted 1 year ago
K Georgakopoulos
Verified Buyer
“Great service and prices”
Helpful Report
Posted 1 year ago
J Mills
Verified Buyer
“Only let down by the Royal mail taking well over a week to deliver my parcel.”
Helpful Report
Posted 1 year ago
L WEN HSU
Verified Buyer
“Quick delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very efficient delivery!”
Helpful Report
Posted 1 year ago
C Green
Verified Buyer
“Brilliant service and product definitely use you again.”
Helpful Report
Posted 1 year ago
Dick's Climbing is rated 4.9 based on 1,554 reviews
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