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Dick's Climbing Reviews

4.9 Rating 1,559 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
The service was good
Helpful Report
Posted 1 year ago
Great service, great range of products in stock and available - and most of all - super quick delivery. Many thanks.
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Posted 1 year ago
Product turned up on time and as advertised
Helpful Report
Posted 1 year ago
Super fast delivery, good prices, everything was in stock, minimal yet effective packaging. Thanks
Helpful Report
Posted 1 year ago
I rate this company highly and it certainly my go-to place for when I am looking for rope.
Helpful Report
Posted 1 year ago
Really helpful, I made a mistake with what size I ordered and they were very prompt and helpful with an exchange!
Helpful Report
Posted 1 year ago
Good price and prompt delivery.
Helpful Report
Posted 1 year ago
Item arrived very quickly. Order confirmation, updates on dispatch and delivery all good. Bit disappointed to receive a rope manufactured in 2020 for an order in 2023 though. Particularly given the recommended lifespan from the manufacturers. Some kind of indication of this on the website would be useful. Otherwise would happily use the shop again.
Helpful Report
Posted 1 year ago
Hi, I am surprised to hear that the rope was manufactured in 2020. We received it direct from the factory in October 2022, so I would certainly have expected it to have been manufactured in 2022 - particularly as Mammut have had almost zero stock for last couple of years. Can you please confirm where you are getting the manufacture date from? Thanks
Posted 1 year ago
Great service from Dick's as always
Helpful Report
Posted 1 year ago
Excellent customer service 👏 fast delivery Great price
Helpful Report
Posted 1 year ago
Excellent service. Delighted with our purchase. Thank you
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Posted 1 year ago
Very quick despatch, highly recommended.
Helpful Report
Posted 1 year ago
Excellent customer service and good communication. Thank you 🙏🏾
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Posted 1 year ago
Ordered and delivered very smoothly, came very quickly and the product for pice was great. I'm so happy with this service and would 100% recommend and already have.
Helpful Report
Posted 1 year ago
Very good, items in perfect condition
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Posted 1 year ago
Very quick delivery and perfect packaging. Great product too.
Helpful Report
Posted 1 year ago
Shopped at Dicks Climbing both online and in their shop over many years. Always very good customer service for high quality equipment.
Helpful Report
Posted 1 year ago
Superb selection and stock of climbing gear and competent service. Many thanks.
Helpful Report
Posted 1 year ago
Pleasure to do business with fast efficient service and great price
Helpful Report
Posted 1 year ago
As always, top team at Dick's!
Helpful Report
Posted 1 year ago
Dick's Climbing is rated 4.9 based on 1,559 reviews