Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,555 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

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“friendly, efficient and good communicators”

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Posted 5 years ago

“Excellent service -- with phone call to clarify one item on order, and prompt delivery. Very nice rope (Dick's Climbing 9.8mm dry). I found this shop whilst looking for ice screws -- and will certainly come back for future orders. Thank you.”

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Posted 5 years ago

“Good quality product available to order online at the best price. Arrived as scheduled and in good condition ready to use. What's not to like!”

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Posted 5 years ago

“Simple to use website, payment process and quicker than expected delivery. All good thank you very much =)”

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Posted 5 years ago

“For the last ten years or so we have gone to Dicks climbing for equipment and advice. He still maintains that high level of service and friendliness. Our last purchase was made online (a first for us) and cannot fault the delivery times and how the items arrived. Still top notch!”

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Posted 5 years ago

“Very prompt service, everything we ordered was in stock.”

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Posted 5 years ago

“Absolutely no problem, international shipping to the Czech republic was a pleasant surprise. Definitely recommended!”

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Posted 5 years ago

“Fantastic service. Great stock, easy to use website and incredibly quick delivery.”

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Posted 5 years ago

“Fast prompt sale”

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Posted 5 years ago

“Delivered on time at a price that is great... will use again 👍🏻”

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Posted 5 years ago

“Its not the stores problem but DHL charged extra 10EUR for “warehouse services cost” without any prior notice when I rescheduled the shipment with a week. That’s really not a customer friendly behavior.”

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Posted 5 years ago

“Fast and excellent communication fast replies, fast shipping, 10+++”

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Posted 5 years ago

“Simple website, good prices, order arrived quickly and well packaged.”

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Posted 5 years ago

“Excellent service when buying a new climbing helmet”

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Posted 5 years ago

“Completely satisfied!”

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Posted 5 years ago

“Quick turnaround and high quality gear. Will use again”

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Posted 5 years ago

“Exactly what I ordered, came quickly.”

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Posted 5 years ago

“Great service from Dick's climbing. My ropes arrived in 24h, although I wasn't all too convinced with the packaging method, as it seemed a little too exposed to cuts and pokes, since there was no hard cover around them, just a plastic envelope.”

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Posted 5 years ago

“Website easy to navigate, great selection of products, competitive prices, overall I'm satisfied”

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Posted 5 years ago

“I absolutely love Dicks Climbing! They're so much cheaper than almost all other competitors and the delivery is super fast. They sell high quality products at low prices, with you within a few days. It's an amazing company. I'm not sure how they manage it but they're my go to company for climbing gear. I would and do reccomend them to everyone and anyone.”

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Posted 5 years ago

Dick's Climbing is rated 4.9 based on 1,555 reviews