Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,554 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

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“Super speedy delivery!”

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Posted 4 years ago

“I ordered the wrong book initially and the staff were helpful and efficient at processing an exchange. Great service.”

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Posted 4 years ago

“Great price, great service... Why look any further :)”

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Posted 4 years ago

“Responded to questions promptly, and I received my delivery very quickly!”

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Posted 4 years ago

“Good range of products and a clean/clear website; orders quickly shipped.”

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Posted 4 years ago

“Very quick service. Excellent”

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Posted 4 years ago

“ordered something online and realised I needed to add something else. had a wonderful conversation with someone and a really well sorted. `happy customer”

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Posted 4 years ago

“Dicks Climbing is hands down one of the top online outdoor/climbing shops. Why?? They have incredible customer support. Any questions BOOM answered immediately. Your not waiting weeks for a response. Their service is wicked quick. Customer support fast, knowledgeable, and friendly. Climb on Steve”

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Posted 4 years ago

“Amazing service, couldn't be better 😁”

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Posted 4 years ago

“Always A1 for service. A great company”

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Posted 4 years ago

“Good price and swiftly received item.”

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Posted 4 years ago

“Good to work with”

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Posted 4 years ago

“Super service as always, thank you and hope to see you soon. Cheers Nick”

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Posted 4 years ago

“Fantastic customer service and excellent selection of equipment”

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Posted 4 years ago

“Amazing and prompt service as always”

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Posted 4 years ago

“Ordered Saturday, it was shipped Monday, I got it Tuesday! Impressed! I'm very happy with the service guys!”

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Posted 4 years ago

“Ordered a product from the website that said you had 10+ in stock, I then later received and email saying you didn’t have it and we’re not sure when you would get them. Although the refund was quick and communications were good was disappointed by the lack of goods.”

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Posted 4 years ago

“I’m a Brit expat working in Singapore. I still use Dick’s as it consistently has the best gear (Totem cams anyone?!) in stock, posts for a very reasonable price and has excellent customer service. Being able to toggle tax on or off depending on where you are ordering from is a great idea which other online retailers would do well to take onboard. Top job guys!”

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Posted 4 years ago

“It arrived 22 hours after I ordered it. Very prompt service, thank you.”

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Posted 4 years ago

“These extenders from Dicks are magnificent. I have gone from French 7a redpoints to 9b onsights with this simple and relatively low cost investment. I only wish I could have afforded more so I could give Ondra a run for his money. Sadly I do not have photographic evidence, but take my word for it, these are a game changer.!”

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Posted 4 years ago

Dick's Climbing is rated 4.9 based on 1,554 reviews