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Dick's Climbing Reviews

4.9 Rating 1,570 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,570 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Very quick delivery, great service. I made a mistake during the order but after an email to their support team everything was resolved quickly and without issue. 10/10 service will defeinetly continue to use!
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Posted 4 months ago
I have shopped with Dicks Climbing a few times always been straightforward to order, good prices and fast delivery
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Posted 4 months ago
Good price, fast delivery
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Posted 4 months ago
Excellent service, delivered on time, mat exactly ans description and appears to be of a very good standard. Will definitely shop with them again.
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Posted 4 months ago
Good prices, rapid delivery.
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Posted 4 months ago
Perfect as always. Great stock, reliable, fast.
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Posted 4 months ago
Excellent service
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Posted 4 months ago
Great service as normal. And a very competitive price as well.
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Posted 4 months ago
quick to communicate and great service overall!
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Posted 4 months ago
An absolutely great shop to deal with. A few years ago I was replacing my entire rack and Peter went above and beyond to both do me a great deal (in addition to their already discounted prices) and source some relatively niche things for me, and even offered to discount an 80m sport rope later in the year despite not buying it at the same time. Since then they've been very knowledgeable and provided plenty of advice with other items I've purchased - even as an experienced climber their knowledge and recommendations are welcome. Based on my experiences I'd have no hesitation in recommending them to anyone, beginners included, as their advice is impartial and based on a lot of experience. Great guys, I wish them all the success. Fast dispatch and delivery too.
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Posted 4 months ago
Very good. Kept me in the loop of purchase that needed to be ordered in. Very good customer service!
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Posted 4 months ago
I only needed a single quick draw sling. It was dispatched (literally) immediately. Good quality, good price. Very reasonable postage charges.
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Posted 4 months ago
Ordered a book for my son-in-law who has just moved to Bristol. He's keen on climbing and wanted to read about climbing opportunities in the local area. Couldn't believe how quickly it arrived. Top top service! Great communication too.
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Posted 4 months ago
Easy website to use, quick delivery and fantastic staff in store. That's why Dick's is our preffered supplier of Climbing equipment for our business.
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Posted 4 months ago
Can't rate Dick's highly enough,great service and price every time many thanks
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Posted 4 months ago
Quick delivery. Item as expectrd
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Posted 5 months ago
I had no idea what to get. I sent a help message and got lots of great information and guidance which I was really pleased with. Couldn’t honestly of asked for better service being up here in Scotland. Thank you Peter
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Posted 5 months ago
Really nice helpful company - my order was delayed by Royal Mail (it was posted as 24 hour delivery but actually took six working days from posting to arrive) but the staff at Dick's Climbing were polite and helpful when I contacted them about it
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Posted 5 months ago
Superb service. Super quick turnaround.
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Posted 5 months ago
Prehladna stranka. Material ktory som hladal mali skladom a hned expedovali. Rýchle poslanie tovaru. Kvalitné zabalenie.
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Posted 5 months ago
Dick's Climbing is rated 4.9 based on 1,570 reviews